14 day free trail!!?? im getting chareged the next day!!!!!
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Posted 7/10/10
i clicked on "try the premium membership for free" link and read everything on it! it sounded good and thought ok let me use a week atleast and then cancel it if i dont want to continue paying for it....... i just checked my paypal account and on the billing details it says "Next payment due 11 Jul 2010! " why is that?
Why am i getting charged tomorrow shouldn't it be a 2week free trail?
So i went on my account settings to cancel it and it says "You cannot cancel your free trial while your billing information is being validated. Please try again at a later time"
I bet every time i click cancel that message will appear and after 7hours it will be 11 july and i will get charged! Is this all a JOKE and your way of getting money? (or force money out of peoples account)
I WANT TO CANCEL IT NOW PLEASE!.....help me
Thank you
Ronin
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30 / M / California
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Posted 7/10/10

yattaze wrote:

i clicked on "try the premium membership for free" link and read everything on it! it sounded good and thought ok let me use a week atleast and then cancel it if i dont want to continue paying for it....... i just checked my paypal account and on the billing details it says "Next payment due 11 Jul 2010! " why is that?
Why am i getting charged tomorrow shouldn't it be a 2week free trail?
So i went on my account settings to cancel it and it says "You cannot cancel your free trial while your billing information is being validated. Please try again at a later time"
I bet every time i click cancel that message will appear and after 7hours it will be 11 july and i will get charged! Is this all a JOKE and your way of getting money? (or force money out of peoples account)
I WANT TO CANCEL IT NOW PLEASE!.....help me
Thank you


Sorry for the confusion. Your membership is set to renew on July 24th so you will not be charged until then and won't be charged at all if you cancel beforehand. Your billing information can take up to 24 hours to validate, so you should be able to cancel your Free Trial between July 11th and July 24th but you can cancel it right now by logging in to your Paypal account, following this link and removing the entry for Crunchyroll, Inc.
https://www.paypal.com/us/cgi-bin/webscr?cmd=_profile-recurring-payments
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Posted 7/10/10 , edited 7/10/10
Hey listen, I want to apologise i shouldn't have gotten angry over this , I accept your apology for the confusion.
I was having a bad day, and i checked the HD quality preview on crunchy roll after i signed up (i should have checked before) and i realised its the same quality if i download it or watch it on other sites so i didn't want to spend money on it.
This site is great and im new here and looks like i fu#@! up big time! i didn't mean for you guys to think im pissed at you. THANKS for your help, im still sticking to this site ^^ just bad day and all, sorry again.
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Posted 4/24/11
So will I be able to cancel my free trial by tomorrow? I have just got a free trial but what I want to watch is not available in my region. I am getting really angry here. I want to cancel it completely.
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29 / M / United Kingdom
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Posted 4/24/11
Finduk it says right above there you can stop the trial immediately by cancelling the thing on paypal end.


you can cancel it right now by logging in to your Paypal account, following this link and removing the entry for Crunchyroll, Inc.
https://www.paypal.com/us/cgi-bin/webscr?cmd=_profile-recurring-payments
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Posted 4/27/11

yattaze wrote:

Hey listen, I want to apologise i shouldn't have gotten angry over this , I accept your apology for the confusion.
I was having a bad day, and i checked the HD quality preview on crunchy roll after i signed up (i should have checked before) and i realised its the same quality if i download it or watch it on other sites so i didn't want to spend money on it.
This site is great and im new here and looks like i fu#@! up big time! i didn't mean for you guys to think im pissed at you. THANKS for your help, im still sticking to this site ^^ just bad day and all, sorry again. :)



I felt the same way about spending money on something that I can get for free that is just as good of quality. But after a while I find that CR made watching current anime extremely easy for me.

I have a busy life so I do not watch episodes as soon as they come out. Sometimes it will be a couple weeks to a month before I get around to watching somthing. With CR it is easier to keep track of what I haven't watched yet, what is next to watch, and I don't have to spend time downloading a bunch of files and keep up with a bunch of different torrent sites checking to see if a certain episode is out yet. I order and organize my watch list like I do my Netflix queue. And receiving email updates and twitter feeds, I don't even have to check the site to see if a new episode is out yet as CR sends out automated messages.

Now there are a few shows I still download that CR does not stream, but lately the amount of shows I have to get through fan subs is becoming less and less. CR picks up a majority of the shows airing in Japan (22 simulcasts this season) and each season it seems that they pick up more and more shows. Soon they will be streaming almost every show.

Compared to Hulu, ANN, and Funimation simulcasts, CR is miles ahead in quality. Hulu and Funimation video streams are streamed at such a low bitrate that it makes watching shows on their sites painful. Not to mention that I can watch CR on my laptop, iPad, android phone, and my PS3 which is very convenient as I can usually watch CR no matter where I am.

I know my posts makes me sound like a CR salesman, but I really want you to try the site for a bit before deciding to cancel and go back to fan subs. You are getting a quality service and get to support the creators of the anime you love. The anime industry is going downhill right now and it needs to get saved before it gets to the bottom or sooner or later there wont be any anime worth watching on TV anymore as it will all be low budget recycled trash.
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Posted 5/4/11
so how will i be able to cancel mine because i only wanted to use the free trail too but i do not want to be charged and i have used my personal bank account to set it up and like i said i dont want to be charged please if you can could you sort this out for me
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Posted 5/13/11

seanradford wrote:

so how will i be able to cancel mine because i only wanted to use the free trail too but i do not want to be charged and i have used my personal bank account to set it up and like i said i dont want to be charged please if you can could you sort this out for me


I guess you've sorted this already but in case not or someone else has the same query just use this linky and click cancel at the top: https://www.crunchyroll.com/acct/?action=status
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