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Partial missing/reset accounts
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Posted 8/3/10 , edited 8/3/10
(i realize pirateking1991 made a post for inboxes relating to this but the problem is more then that so i'm making one that is encompasses most the issues of what people are currently affected with)

Hello,

Since at least 1:30 am Pacific Standard Time August 3, 2010

everything in my profile is missing except watch list, achievements, buddies, groups, items, crunchyland, guestbook, background, and leaderboard. Some of those returned in the last 8 hours but were previously not there. also, at the start i couldn't update my status i was told Missing userstats data and my inbox was cleared

it say i have 0 photos but have around 50ish in albums. Most of my CR points have been reset.

the bar says i have 0 photos but i have my photos:




Thank you for your time

things that have been fixed for me since 1:30 am Pacific Standard Time August 3, 2010:

updating my status
my buddies
my inbox
Posted 8/3/10
I'm going through the same thing & so is my friend, but mine deals with my groups. My friend has a problem with the number of his photos too.



I'm only in 9 groups now, but it still displays my previous number I had. I was going to ask a mod to help fix the problem, but never got around to do it.
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Posted 8/3/10 , edited 8/3/10


that makes at least 10 of us affected by something user/profile related since the start of the day PST and i highly doubt thats even close to the actual number
Posted 8/3/10
Yeah a lot of people are affected by glitches in their profile.
Posted 8/3/10
yea same here. I just hope they turn all back to normal [profiles, friends, posts, etc.]
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Posted 8/3/10
I saw someone have theirs back for a little while and then it disappeared again
Posted 8/3/10
My group profile just got wiped out too.. And i had just worked and finished it. Im uber pissed. >_>
and its saying stuff like theirs no stats?
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Posted 8/3/10


a group is even worse...that affect multiple people at once
Posted 8/3/10


Yes its pissing me off.
its says we have no members, No forum posts. no anything!
Posted 8/3/10
My profile is back, but still having problems // when I try to reset my profile views it says "Missing userstats data.". Also posts counts doesn't rise..
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Posted 8/3/10 , edited 8/3/10
it's empty to me .....maybe the same thing happen as to the other person

edit: i can see it now
Posted 8/3/10
Humm again it's gone. Please fix this problem soon!
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20 / F / Back in December :)
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Posted 8/3/10 , edited 8/3/10
my whole about me and interests are gone!!!??? oh my gosh i spent so much time on them!
it also says i have no photos, but i still have them. and i cant view my statistics, maybe they are gone, too. my profile views have been reset. lastly, inbox says i have one message but when i try to view it , it says i have no messages. can this be restored? please oh my gosh my profile is lost
Posted 8/3/10
my profile and interests are gone and I spent so much time on it!!1 now I only have the picture part ofit it and it says i have uploaded no pics ( I have like 1700), no gb posts, no video comments etc.
Ronin
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Posted 8/3/10
We're looking into this. Stat counts are definitely recoverable but I'm not entirely sure about profile text and such. Hopefully the all of the data can be recovered.
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