Need help from admin!!!
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Posted 8/9/10 , edited 8/9/10
Ok so on 8/6/2010 Crunchyroll charged 120.06 dollars on my debit card. I've made my 12$ payments every month for over a year and have proof of payment. So why was i charged 120$

I'm going to have to call the bank soon if you guys don't respond
Ronin
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Posted 8/10/10

thefaydid wrote:

Ok so on 8/6/2010 Crunchyroll charged 120.06 dollars on my debit card. I've made my 12$ payments every month for over a year and have proof of payment. So why was i charged 120$

I'm going to have to call the bank soon if you guys don't respond


I have looked up your account information and see no record of 120 dollars being used to purchase items on the site. So please use the following form to contact us.
http://www.crunchyroll.com/help?topic=contact

When you do; be sure to provide your Full Name, Last 4 digits of your Credit Card number and the Expiration Date of the Credit Card. Then we'll look into it for you and work to resolve any potential errors that occurred.

Though our payment system is pretty solid and I haven't seen any cases where a person was overcharged for a single order. So in my experience things like this are due to a misunderstanding.
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