Premium but no 480p or 720p
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Posted 9/25/10
There are some episodes (or maybe all eps) of some titles that exhibit this problem. The only ones I've found are Mitsudomoe and Mouse. Although I have my account set to load 720p, the video starts in SD, and when I select the 720p (or even the 480p) stream, I get directed to the free trial signup page, which promptly notifies me that I already have a paid membership.

One such video is http://www.crunchyroll.com/mitsudomoe/episode-1-the-marui-sisters-the-good-the-bad-and-the-ugly-543890. Can you help me out? Many thanks. I didn't see any other threads related to this.
The Wise Wizard
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Posted 9/25/10 , edited 9/25/10

shiinnoai wrote:

One such video is http://www.crunchyroll.com/mitsudomoe/episode-1-the-marui-sisters-the-good-the-bad-and-the-ugly-543890. Can you help me out? Many thanks. I didn't see any other threads related to this.

For what it is worth, I tried that episode and experienced no problem. Like you, I have 720p selected as my preferred resolution, but the episode starts in 720p, as expected, in both Firefox and Internet Explorer.

Have you tried a different web browser to see if you get the same result?

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Posted 9/25/10

TheAncientOne wrote:

For what it is worth, I tried that episode and experienced no problem. [...] Have you tried a different web browser to see if you get the same result?


I usually use a development build of Chrome (Chromium), but just tried it on Firefox 3.6.8 based on your suggestion. Doesn't make a difference; I still get the same behavior. So, for the CR folks who hopefully see this thread, here's the relevant HTML code:

Ronin
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Posted 9/25/10

shiinnoai wrote:

There are some episodes (or maybe all eps) of some titles that exhibit this problem. The only ones I've found are Mitsudomoe and Mouse. Although I have my account set to load 720p, the video starts in SD, and when I select the 720p (or even the 480p) stream, I get directed to the free trial signup page, which promptly notifies me that I already have a paid membership.

One such video is http://www.crunchyroll.com/mitsudomoe/episode-1-the-marui-sisters-the-good-the-bad-and-the-ugly-543890. Can you help me out? Many thanks. I didn't see any other threads related to this.


This is due to an error that happens when you have "Show Mature Content" enabled but are either under the age of 18 or didn't set an age. So, for now, you'll need to set your date of birth and be over the age of 18 to watch those videos as intended.
http://www.crunchyroll.com/editprofile
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Posted 9/25/10

BasouKazuma wrote:

This is due to an error that happens when you have "Show Mature Content" enabled but are either under the age of 18 or didn't set an age. So, for now, you'll need to set your date of birth and be over the age of 18 to watch those videos as intended.
http://www.crunchyroll.com/editprofile


Weird. But yeah, that was it. Thanks!
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