720p playing as 480p
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Posted 10/12/10
I've tried several front page shows and when trying to watch 720p, all shows play in 480p. I noticed it while watching Bleach and then moved to Letter Bee and noticed it was happening there too and just tried several random other shows and it is definitely happening to all of them that I tried. Actually just checked and no matter what butten is pressed (SD, 480p, 720p) it always plays in 480p.

If it matters:
Win7 x64 Ultimate (and Home Premium for my laptop)
Flash version (WIN 10,1,52,14)
Using Internet Explorer 9 Beta (you should seriously try this browser if you've been disappointed with FF4.0 beta).
Ronin
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Posted 10/12/10
Sorry for the confusion. We made a recent change so that the video player is always the same static size on the video page but the proper video quality does show up when you click the corresponding button (SD, 480P, 720P). This was done sine we now have a popout player which people can use to change the video player to any size they want.
http://www.crunchyroll.com/forumtopic-669554/2010-10-04-popout-player

BTW: I deleted the other 2 posts since they were off-topic.
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Posted 10/12/10 , edited 10/12/10
I think this is a stupid decision.

It looks like the resolution of the video player right now is 960 x 480, which means your SD and 480p shows fit snugly inside the video player without any changes to the video itself. However, this means that all 720p shows are being shrunk to 855 x 480, and this is not ideal! I want to watch my 720p shows in 1280 x 720 like they're meant to be displayed. The pop-out player doesn't solve this issue either. There's no easy way to resize the pop-out player to display at 1280 x 720, and once the pop-out player becomes larger than 1280 x 720, then the video is going to suffer from quality loss, since the video has to stretch to fill the extra pixels.

What's the point of having shows in 720p if we can't watch the shows in 720p?
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29 / M / Norway
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Posted 10/12/10
I found this change pretty confusing myself.

If you insist on keeping it, I would suggest implementing a button or option to resize the video to its native size. Like Razzuel mentions, it's very hard to resize a window to a given window size - especially considering that some of the size is lost to borders and GUI elements. It could even be an option on the right-click menu, where you already have other video options like "Enable Fullscreen".
Ronin
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Posted 10/12/10
If you have Firefox, I recommend using this to quickly resize your browser windows.
https://addons.mozilla.org/firefox/addon/5792/

Though I'll see if the popout window can be automatically sized to the actual resolution of the video upon opening.
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Posted 10/13/10 , edited 10/13/10

BasouKazuma wrote:

If you have Firefox, I recommend using this to quickly resize your browser windows.
https://addons.mozilla.org/firefox/addon/5792/

Though I'll see if the popout window can be automatically sized to the actual resolution of the video upon opening.


I appreciate your suggestion, but that Firefox add-on still doesn't solve the video size issue in the pop-out player. I can define my window size to be 1280 x 720, but that in itself is a problem; the add-on only lets you define the window's size, not the video stream's size, which means that the video stream would be a lower resolution than 720p if the window size was set to 1280 x 720.

If you're talking about only adjusting the pop-out player's window, then that isn't going to work for the same reasons that the Firefox add-on doesn't solve the problem, however, thank you for considering a solution. The only way I can think of that idea working is if you can detect the current resolution of the video stream, which means you would be able to resize the window until the video stream is 1280 x 720, but finding that sweet spot, and finding that sweet spot for each browser, would be a chore.

Hopefully this issue can be fixed soon. Thanks.
Moderator
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Posted 10/13/10
720P streams work just fine.

When I pop it out, the default window is smaller, but it's definitely the 720p stream. You can tell because it looks clearer than the 480 one when you make the window bigger or switch to full screen.
Ronin
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Posted 10/13/10 , edited 10/13/10
Oh yea, I usually manually compensate for the extra portions of the window. For Firefox, I noticed that you have to add 115px to Height (55px for the top bars, 28px for the status bar at the bottom and 32px for the video player's control bar) . So for 720P videos I would add 1290x835 as a custom size that you can quickly switch the popout window to.

Edit: For the Popout window, we'll be specifying the size of the content so each browser will automatically compensate for their various bars. So you don't need to worry about the experience being different depending on the browser.
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Posted 10/13/10

serenekaos wrote:

720P streams work just fine.

When I pop it out, the default window is smaller, but it's definitely the 720p stream. You can tell because it looks clearer than the 480 one when you make the window bigger or switch to full screen.


Uh, you kind of missed the point here, unfortunately. Yes, you are watching the 720p video stream, however, unless you are using the pop-out player with a specific window size for your specific browser, you aren't watching the 720p video stream in its native resolution of 1280 x 720. For example, the 720p video streams in the regular player, not the pop-out player, are playing at a resolution of 855 x 480, which means that the 720p video stream was shrunk from 1280 x 720 to 855 x 480. Now, shrinking and enlarging an image results in quality loss; shrinking the image results in aliasing issues, and enlarging an image past its native resolution results in pixelation.

Hopefully the issue is understandable to you now.


BasouKazuma wrote:

Oh yea, I usually manually compensate for the extra portions of the window. For Firefox, I noticed that you have to add 115px to Height (55px for the top bars, 28px for the status bar at the bottom and 32px for the video player's control bar) . So for 720P videos I would add 1290x835 as a custom size that you can quickly switch the popout window to.

Edit: For the Popout window, we'll be specifying the size of the content so each browser will automatically compensate for their various bars. So you don't need to worry about the experience being different depending on the browser.


Hmm, I think my pop-out windows must be slightly different than yours, since 1290 x 835 isn't quite 1280 x 720, but it's pretty damn close — it looks like 1274 x 716 — and it's definitely closer than what I got when I tried earlier — I gave up though, since it was a pain the ass.

Anyway, that's kick ass that you have a solution on the way! I'm glad to hear that you can actually specify the content size itself. Thank you, and tell the rest of the team I appreciate this. You guys are awesome.
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Posted 10/13/10

BasouKazuma wrote:

Oh yea, I usually manually compensate for the extra portions of the window. For Firefox, I noticed that you have to add 115px to Height (55px for the top bars, 28px for the status bar at the bottom and 32px for the video player's control bar) . So for 720P videos I would add 1290x835 as a custom size that you can quickly switch the popout window to.

Edit: For the Popout window, we'll be specifying the size of the content so each browser will automatically compensate for their various bars. So you don't need to worry about the experience being different depending on the browser.


While we are on the subject of the popout video player, Can you make it so like if I have the feature to go to the next episode when the current episode is finished on, that it doesn't go back to the regular crunchyroll homepage and stays in popout mode this is just the thing you need to marathon anime series. but with that bug we can't do it, So like turn on the feature to go to the next episode once the current episode is finished in popout mode and wait till the episode finishes and then you can see what I mean.
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Posted 10/15/10
Hell yeah! I just wanted to confirm that the pop-out player automatically adjusted its size to display the 720p stream of Panty and Stocking episode three at its native resolution of 1280 x 720. Thank you again, BasouKazuma. Tell everyone else who worked on this issue that I said thanks. I really appreciate your guys' help.
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Posted 10/16/10
ah this explains the pop out feature. I thought this was just that one error happening again, thanks for the explanation.
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