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Crunchyroll iOS app
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32 / M
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Posted 10/16/12
What about portugues (Brasil) subtitles support on mobile apps?
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Bjaker 
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34 / M / San Francisco
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Posted 10/16/12


We do not yet officially support Portuguese subtitles.
Please keep an eye on Site News for any information about expanded support in other languages.
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Posted 10/17/12
Same thing happened to me, have you got that fixed yet?
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21 / F / Northampton, Mass...
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Posted 10/17/12
I am finding that the queue/history is frequently not updating (iPad 3, iOS 6, WiFi only) after I complete episodes. I was able to fix this about a week ago by quitting the app and closing the process right after finishing an episode, but that method no longer works. The only way I have to update shows that get stuck is by watching them on a different device, and it is really making it much harder to use the app.
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Bjaker 
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Posted 10/17/12


There is no context in what happened to you...

What happened? What do you need help with?
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Bjaker 
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34 / M / San Francisco
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Posted 10/17/12


This is a known issue that we're working on fixing in an upcoming build.
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Bjaker 
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34 / M / San Francisco
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Posted 10/17/12


Hi again!

Would you be able to tell me about how often this happens?

Also, would it be alright if I changed the password on your account so I could try testing this on our iPad 3 to reproduce the issue?
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Posted 10/18/12
Ipad3
Ios6
Ever since upgrading to ios6 the crunchyroll app does not launch. It goes to the crunchyroll splash page and then crashes. I figured this would get fixed pretty soon, but since I see other people can use the app I figured I'd report the problem. No idea how to give any crash logs or anything like that.
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Posted 10/18/12 , edited 10/18/12
I just downloaded the app... And whenever I try to play a video it auto-crashes. I feel stupid for using what little memory my iPad has left. Will this be fixed soon?

Btw, I use iPad 2 iOS 6.0
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26 / M / San Antonio
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Posted 10/18/12

xatuu wrote:

I just downloaded the app... And whenever I try to play a video it auto-crashes. I feel stupid for using what little memory my iPad has left. Will this be fixed soon?

Btw, I use iPad 2 iOS 6.0



Try the CR app after restarting the iPad, and make sure nothing is running in the multitasking bar to clear up system ram. (double press the home button, and press the red - sign on the top left of the app icons until all of the apps dissapear).
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23 / F / The Netherlands
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Posted 10/18/12
App worked perfect the first time, now it crashes when I try to watch a video. Using an ipad.
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Posted 10/18/12

-Chris311- wrote:


xatuu wrote:

I just downloaded the app... And whenever I try to play a video it auto-crashes. I feel stupid for using what little memory my iPad has left. Will this be fixed soon?

Btw, I use iPad 2 iOS 6.0



Try the CR app after restarting the iPad, and make sure nothing is running in the multitasking bar to clear up system ram. (double press the home button, and press the red - sign on the top left of the app icons until all of the apps dissapear).


Tried it. Didn't work. I think it's a problem with the app itself?
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23 / F / The Netherlands
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Posted 10/18/12 , edited 10/18/12
Didn't work for me either, I can watch the videos when selecting a series and watching them in the videos screen. But instant crash when trying to watch them on the home screen.

Edit : This only seems to work for seriesI just added to my que. The ones I added earlier crash either way.
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Posted 10/19/12 , edited 10/19/12
Update

I checked my history, and there was a video from the last time I watched on this site some years back (I had fallen out of the whole anime thing for a while. But SAO is too tempting). That old video in my history plays without crashing. But I can't watch anything from the video section or queues, which is strange.
edruro 
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Posted 10/19/12
Can Crunchyroll confirm if they identified as a bug that people outside of America are not being able to watch shows in english with the iOS app even when they should (it work in computers)? I plan to watch anime mostly on my iPad and not being able to makes hard to justify my subscription.

Thanks.
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