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Crunchyroll iOS app
1020 cr points
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Posted 10/19/12
Actually my crunchy roll app is working perfectly now. Thanks, whoever u are and whatever u did.
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Bjaker 
36391 cr points
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34 / M / San Francisco
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Posted 10/19/12


Can you please explain what you mean?
Does the setting for 'English' in Settings not work?
34030 cr points
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21 / M / Northwest Florida...
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Posted 10/19/12

fuzzytipsy wrote:

I am finding that the queue/history is frequently not updating (iPad 3, iOS 6, WiFi only) after I complete episodes. I was able to fix this about a week ago by quitting the app and closing the process right after finishing an episode, but that method no longer works. The only way I have to update shows that get stuck is by watching them on a different device, and it is really making it much harder to use the app.


I personally go to my queue on the website (in full site view) via safari and that seems to update what episode the app is on, but I'm using an iPhone 4 iOS 6
50098 cr points
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Posted 10/19/12
I've found that recently the video quality is degraded, as if I am not getting the HD version for a Premium Member. This occurred after I had to log in to the app after an update.

Device: iPad 2 Wi-Fi, iOS 6
53753 cr points
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26 / M / San Antonio
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Posted 10/19/12 , edited 10/19/12

EvangelionRS wrote:

I've found that recently the video quality is degraded, as if I am not getting the HD version for a Premium Member. This occurred after I had to log in to the app after an update.

Device: iPad 2 Wi-Fi, iOS 6


Video quality on iOS is effected by you internet connection speed. Did you happen to test your connection speed at the time the video quality degraded?

Also, if your iPad is low on system ram, it can lower the video quality as there is not enough free memory to buffer the video in the highest quality. (I get this problem on the iPad 1 with its measly 256MB of RAM).

You can try restarting your iPad and making sure all apps are closed from the multitasking bar. (Double press home button, and close all running apps by pressing the red - sign on the top left corner of the app icon)

If the video quality still does not improve, test your connection by downloading the Speedtest app found in the app store and running a test with it to make sure your internet isn't slowing down.

PS - The videos are not HD. They are 480p and being upscaled to fit the iPads screen. CR has not said when HD will be available yet though.

edruro 
23043 cr points
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Posted 10/20/12

Bjaker wrote:



Can you please explain what you mean?
Does the setting for 'English' in Settings not work?


If I set the english language in my computer, I can watch a number of shows that I can't when I set it in spanish. But if I do the same with the iOS app, the video starts to loading and immediately quits to the previous screen, so I'm forced to set the spanish language in the app and being unable to watch almost anything. This happens both on iPad and iPhone.

Also, there's another spaniard guy in this thread that reported the same bug, a few pages ago, so It must be something odd with the app.

Thank you for your interest.

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Posted 10/20/12

-Chris311- wrote:


EvangelionRS wrote:

I've found that recently the video quality is degraded, as if I am not getting the HD version for a Premium Member. This occurred after I had to log in to the app after an update.

Device: iPad 2 Wi-Fi, iOS 6


Video quality on iOS is effected by you internet connection speed. Did you happen to test your connection speed at the time the video quality degraded?

Also, if your iPad is low on system ram, it can lower the video quality as there is not enough free memory to buffer the video in the highest quality. (I get this problem on the iPad 1 with its measly 256MB of RAM).

You can try restarting your iPad and making sure all apps are closed from the multitasking bar. (Double press home button, and close all running apps by pressing the red - sign on the top left corner of the app icon)

If the video quality still does not improve, test your connection by downloading the Speedtest app found in the app store and running a test with it to make sure your internet isn't slowing down.

PS - The videos are not HD. They are 480p and being upscaled to fit the iPads screen. CR has not said when HD will be available yet though.



Thanks for the info. I had already done speed tests and there has been no change on my up/down. I made sure to close all apps and do a reboot. Still no difference.

I understand it's not HD video, but still, the video quality is grainy and artifact-ed whereas before it was not. The sub text is often not clear around the edges. It's not 'unwatchable' by any means but it's not the quality I have been used to.
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33 / M
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Posted 10/20/12
Have problem with medaka box on ios 5.1.1 and 6.0 .. ipad1 and iphone4 and ps3 <- crashes system ... works fine in browser and Andriod Device
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Posted 10/21/12 , edited 10/21/12
I have a serious problem with the latest version of your app on the ios platform.
My problem is ass follows
1-i open the app and then try to open any anime
2-touch on a episode
3-try to watch with the ads option

Expected: to see the ads playing and after that to watch the episode

Actually seen: i see two concecutive loading signs and then a complete black screen which completely blocks the app and requires a app kill

Ps: ios 5.1.1 ipad2
1009 cr points
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29 / F
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Posted 10/21/12
1) ipad 3
2) OS version -5.1.1
3) App version 2.03 Installed on 21/10/2012 at 16.30h
4) Does not load any video
5) Doesn't matter on which anime: Example: Select Naruto shippuden
Click on any chapter (old and new ones)
Seems like it will load the video but after 2 sec the lading icon disappear and it go back to the menu.

Please help me, just want to watch Naruto on my free time
12027 cr points
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18 / M
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Posted 10/21/12
I just downloaded the new update for the iPod touch gen 4 and the when der I load up a video on it the app shuts down and resets. any help?
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Bjaker 
36391 cr points
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34 / M / San Francisco
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Posted 10/22/12


Apple Mature. Will not be able to watch on iOS.
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Bjaker 
36391 cr points
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34 / M / San Francisco
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Posted 10/22/12


Can you try an uninstall / reinstall?
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Bjaker 
36391 cr points
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34 / M / San Francisco
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Posted 10/22/12


What version OS is it running?
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Bjaker 
36391 cr points
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34 / M / San Francisco
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Posted 10/22/12


Log out, log back in?
If not, try an uninstall / reinstall and let me know.
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