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Crunchyroll iOS app
Vegetable Support Manager
Bjaker 
37445 cr points
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34 / M / San Francisco
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Posted 10/30/12


Just to confirm, you can not play -anything- on your iOS device?

If that is correct, please run the following tests: (enter canned message below)

Thank you for your follow up.

Can you please run the following tests (From your Computer) and send me the results?

http://www.crunchyroll.com/help?topic=video#5.1

Rather than : cp150757.edgefcs.net
Can you please use : v1.lln.crunchyroll.com
Vegetable Support Manager
Bjaker 
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34 / M / San Francisco
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Posted 10/30/12
HEY QUEUE/HISTORY PEOPLE!

Can you please give me some specific titles & episodes that you have watched that HAVE NOT shown up in your History.

Thanks so much!
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26 / San Diego
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Posted 10/30/12
On my ipad 2, iOS 6.0, app version 2.03 the app crashes on startup every time. Have reinstalled it, restarted ipad, etc but it always does the same thing when I launch the app: It displays the crunchyroll logo on a white background before booting me back to the home screen.
edruro 
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Posted 10/30/12

Bjaker wrote:



Just to confirm, you can not play -anything- on your iOS device?

If that is correct, please run the following tests: (enter canned message below)

Thank you for your follow up.

Can you please run the following tests (From your Computer) and send me the results?

http://www.crunchyroll.com/help?topic=video#5.1

Rather than : cp150757.edgefcs.net
Can you please use : v1.lln.crunchyroll.com


Private message sent :)

6021 cr points
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Posted 10/31/12
Nothing in my inbox, My bad.
6021 cr points
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Posted 10/31/12
That was to Bjaker btw^^ Didn't quote you properly sorry
Vegetable Support Manager
Bjaker 
37445 cr points
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34 / M / San Francisco
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Posted 10/31/12 , edited 10/31/12


This is the last thing I'd sent:

Can you please run the following tests (From your Computer) and send me the results?

http://www.crunchyroll.com/help?topic=video#5.1

Rather than : cp150757.edgefcs.net
Can you please use : v1.lln.crunchyroll.com


EDIT: What language is your iOS device set to?
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17
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Posted 10/31/12
Is anyone else having the problem where they watch an episode on the Ipad Crunchyroll app, but it does not show up in the history when logged into the website? It's like I haven't seen it according to the website, but I watch it on my Ipad. I am logged in on the the app, too, it displays my username...
edruro 
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Posted 10/31/12
Non-English users, if you are unable to watch the shows you need to change iOS language to English for now (is located in Preferences, General, International). It did solve my problems.

Let's hope Crunchyroll finds a solution soon
Master Tinkerer
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Posted 11/1/12

Kizuna195 wrote:

Is anyone else having the problem where they watch an episode on the Ipad Crunchyroll app, but it does not show up in the history when logged into the website? It's like I haven't seen it according to the website, but I watch it on my Ipad. I am logged in on the the app, too, it displays my username...


This is a known issue. Do you remember which episodes you were watching when this happened? It'll better help us fix this.
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24 / M
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Posted 11/2/12
1) Device type - iPad
2) OS version - 6.0.1
3) App version- 2.03
4) When I exit the app during an episode, it starts all over again when I re-open the app.
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17
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Posted 11/2/12
I was watching GinTama; I don't remember the episode numbers,though.
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16 / M / Canada
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Posted 11/2/12
I have a question. On my iphone 5, animes look so 360p-ish. I'm a premium member so would this be a bug or something?
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36 / M
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Posted 11/2/12

Fattyface wrote:

On my ipad 2, iOS 6.0, app version 2.03 the app crashes on startup every time. Have reinstalled it, restarted ipad, etc but it always does the same thing when I launch the app: It displays the crunchyroll logo on a white background before booting me back to the home screen.


Same problem here. Since I updated to ver. 2.0, app won't start.
I'm on iPad 2 iOS 6.0 also.
I've gone back using ver. 1.14 now
1007 cr points
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24 / M
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Posted 11/3/12
How did you go back to an older version?
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