26026 cr points
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There is a problem with the que ATM It doesn't update
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9011 cr points
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Just got the newest update for the app now I can't open on my iPhone 3
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5 cr points
Send Message: 21 / M
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1) Device type - iPhone 4
2) OS version - 6.0.1
3) App version latest
4) Detailed description of the problem. I have been trying to update my cruncyroll app but every time I try the AppStore stops me from installing. I tried uninstalling the app and now the app will not install at all. I am wondering what happened. Is there anything to help me out?
5) Steps to reproduce the problem. Download the app.
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9 cr points
Send Message: 23 / M
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I'm using a:
Ipod 4th gen
Ios 4.3 (Havent updated in a while>)
App version, Latest
Everytime I select the app, it immediately closes and returns to my home screen. I've reinstalled it twice but it just stopped working! Please fix this cuz I'm already losing my mind from a lack of anime....  |
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Customer Support Manager
22076 cr points
Send Message: 32 / M / San Francisco
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Spoiler Alert! Click to show or hide Lessamoore wrote:
I can't get the iOS app to play over air play. I've uninstalled and reinstalled. I'm running iOS 6 on an iPhone 4S, iPad 1st gen., iPad 2nd gen. I can hear the video, but i can not see it. there is an itunes icon in the bottom left. Any suggestions?
Airplay is only available to Premium Members.
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Customer Support Manager
22076 cr points
Send Message: 32 / M / San Francisco
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Spoiler Alert! Click to show or hide julie0308 wrote:
I deleted my current CR app for ipad and planning to re install it coz it keeps on shutting down once the main screen shows up. But when im about to get the latest version, the install button is DISABLED!!!!
What kind of device, what OS?
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Customer Support Manager
22076 cr points
Send Message: 32 / M / San Francisco
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Spoiler Alert! Click to show or hide Trashcan_Candy wrote:
Just updated after my volume randomly died again in the middle of an episode, hoping the volume would work again. It won't. I don't know if this is just my phone being stupid or if it has something to do with the app, but I can't get it to work again at all.
Try exiting the app, turning off the device, turning it back on, then giving it another shot.
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Customer Support Manager
22076 cr points
Send Message: 32 / M / San Francisco
Online
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Spoiler Alert! Click to show or hide Anunymau5 wrote:
I'm using a:
Ipod 4th gen
Ios 4.3 (Havent updated in a while>)
App version, Latest
Everytime I select the app, it immediately closes and returns to my home screen. I've reinstalled it twice but it just stopped working! Please fix this cuz I'm already losing my mind from a lack of anime....
App is currently going to crash on OS 4.3.
We've got a fix ready, but it won't be rolled out till the next update in the next week or so.
Apologies!
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Customer Support Manager
22076 cr points
Send Message: 32 / M / San Francisco
Online
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Spoiler Alert! Click to show or hide sarrahgaines wrote:
Just got the newest update for the app now I can't open on my iPhone 3
Can you tell me what OS your device is running?
Can you give me any further information as to what happens?
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Customer Support Manager
22076 cr points
Send Message: 32 / M / San Francisco
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Spoiler Alert! Click to show or hide Demonoie wrote:
1) Device type - iPhone 4
2) OS version - 6.0.1
3) App version latest
4) Detailed description of the problem. I have been trying to update my cruncyroll app but every time I try the AppStore stops me from installing. I tried uninstalling the app and now the app will not install at all. I am wondering what happened. Is there anything to help me out?
5) Steps to reproduce the problem. Download the app.
Have you connected your phone to your computer and done it directly through iTunes?
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4470 cr points
Send Message: M / United States
Offline
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1) Device type - iPod Touch 3rd Gen
2) OS version - 6.0.1
3) App version- latest
4) Well i updated cr. app but now it only appears with a white screen and shuts down. Every time I open it, it shuts down.
5) Try to open the app
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9011 cr points
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ios4 and every time i try to open the app it close on me.
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21025 cr points
Send Message: 24 / M / Pennsylvania
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Everytime I open my crunchyroll app it crashes since last update, i reset my Ipad 2 ios 4 and reinstalled app still crashes.
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Customer Support Manager
22076 cr points
Send Message: 32 / M / San Francisco
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Spoiler Alert! Click to show or hide xxwizkkidxx wrote:
1) Device type - iPod Touch 3rd Gen
2) OS version - 6.0.1
3) App version- latest
4) Well i updated cr. app but now it only appears with a white screen and shuts down. Every time I open it, it shuts down.
5) Try to open the app
Can you connect to your computer and do a clean uninstall / reinstall through iTunes?
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Customer Support Manager
22076 cr points
Send Message: 32 / M / San Francisco
Online
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Spoiler Alert! Click to show or hide
develdomex wrote:
Everytime I open my crunchyroll app it crashes since last update, i reset my Ipad 2 ios 4 and reinstalled app still crashes.
Devices running 4.3 are going to crash until we release the next version of the app.
Apologies.
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