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Crunchyroll iOS app
42007 cr points
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44 / M
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Posted 2/4/11
I'm having the same problem for the last several days.

My iPad and iPhone 4 exhibit the same behavior; after launching the Crunchyroll App, both show the startup screen for 15-20 seconds, then the App closes.

I've tried various iterations of uninstalling/reinstalling the Apps from both devices, completely shutting down and rebooting both devices, but nothing works.

This is getting extremely frustrating.
15 cr points
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22 / F / New York
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Posted 2/4/11
my current phone available for this app is an iPhone 3Gs. Im glad that im not the only one with the crashing problem. I believe this happens to regular customers who have used the app for a week?
I don't get it. It's a great app! But if this were business, you would have lost a lot of customers after your first day. Is there any way to fix this problem?
I tried to delete and re-download it many times but fail to get any good results. I also tried restarting my phone numerous times. Still no progress. Is there any way to fix this?
Help would be much appreciated. More power to this app and I hope it gets fixed.
Engineer
87995 cr points
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27 / M / California
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Posted 2/4/11 , edited 2/4/11
Not sure what the issue is but we're looking into it. We have a new version that's been in the approval process for a while so that might fix the problem when it's approved by Apple.
51 cr points
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17 / M
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Posted 2/4/11
I just hope it comes earlier.
I really want to watch amine right now.
The Wise Wizard
77945 cr points
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54 / M / U.S.A.
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Posted 2/4/11

Qwertydc wrote:

It's gonna take a while until they fix it

FYI, instead of double posting, you can just use the "edit" link at the top right of your earlier message.

51 cr points
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17 / M
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Posted 2/4/11 , edited 2/4/11
I was just replying to another person

Omg my my crunchyroll app just started working
51 cr points
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17 / M
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Posted 2/4/11 , edited 2/4/11
Hey my crunchy roll app started to work for some reason.

Wonder why it didn't work before
So strange
313 cr points
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20 / F
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Posted 2/4/11

Qwertydc wrote:

Hey my crunchy roll app started to work for some reason.

Wonder why it didn't work before
So strange


Lucky...i saw that and got really hopeful and tried the app again but it still didnt work ): hopefully they come out woth the update soon ane it fixes the problem
51 cr points
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17 / M
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Posted 2/4/11
Well all I did was download an app called amine network and while it was loading I clicked on the cruncyroll app it opened up to the last video I saw
5 cr points
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43 / M
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Posted 2/4/11
1) device: iPad
2) OS Version: 4.2
3) App Version: 1.1

Can't access app, because it keep crashing every time when I opened it. Please help.
313 cr points
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20 / F
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Posted 2/4/11
I just updated the crunchyroll app onto my ipod touch 4th gen and i still had the same problem where a white screen shows up with the crunhyroll logo and then after like 30 seconds the app shuts down and it brigs me back to the home screen thing on the touch. I tried reinstalling it but i still had the same result
gvcdkg 
20007 cr points
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31 / M / california
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Posted 2/4/11
Hey

recently the app for the ipad doesn't work. It just shows the splash screen then crashes. I've tried restarting my ipad and reinstalling both the ipad version and the iphone version but to no avail. I really miss being able to watch gintama and hope you can help me out.

-Dustin
gvcdkg 
20007 cr points
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31 / M / california
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Posted 2/4/11
yeah i tried the lastest update that you guys had but sadly i don't think that fixed it.

Hope you can! You guys are great. miss being able to watch on ipad. :(

-Dustin
Administrator
shinji 
163104 cr points
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32 / M / San Francisco
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Posted 2/4/11
Hi guys,
anyone experiencing issues with the iPhone app crashing on startup, please update to the latest version: 1.11 (released 2 hours ago).
Restart your phone, then start the CR app.

If you are still having problems, please report the following help us track down the issue!

1) Device Version: iPhone, 3G, 3GS, 4/iTouch 3Gen, 4Gen/iPad
2) OS Version:
3) App Version: Please install 1.11!
4) Your City:
5) Wifi or 3G:
6) Are you logged in (if so, whats your CR account), or not logged in?
27896 cr points
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30 / M / IL
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Posted 2/5/11
yay thanks!
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