Crunchyroll iOS app

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Post Reply Crunchyroll iOS app

kraemder 20245 cr points Send Message: 36 / M / Tucson, AZ Offline	Permalink Reply Quote Posted 2/10/12 Is there somewhere I can signup for when they fix the crunchyroll app so it works with the current iOS? I would think they would put this on the news on the front of the site except that I get the feeling they are pretending there's nothing wrong so as not to scare future customers.
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ineedubs32 16050 cr points Send Message: 21 / M Offline	Permalink Reply Quote Posted 2/13/12 when i try to load the app it will load the drama but not the anime videos or the list. If im in the middle of the episode it will sometimes just randomly go back to the beginning and i cant fast foward or rewind unless i quit out of the app completely. Yes, this is the crunchyroll app and sometimes it will stop and play a different anime show... Sometimes i'l pay for my service and it will say that im not a premium member and wont let me play any videos for about a week. I reset my phone, double tapped the home button and quit out of it.. I also deleted and reinstalled the app multiple times.
	Report to Moderator Awesomeness comes with a price :)
AoiKaze 45221 cr points Send Message: 25 / M / Michigan Offline	Permalink Reply Quote Posted 2/17/12 Got a question. With the upcoming iPad 3 rumored to have a higher resolution (2048x1536 vs. the iPad 2's current 1024x768), will the Crunchyroll iPad app be updated later on w/ HD streaming to support the higher res screen?
	Report to Moderator Watching DS2 makes me want to break out the game...
GreyICE 31005 cr points Send Message: 28 Offline	Permalink Reply Quote Posted 2/18/12 kraemder wrote: Well I tried watching crunchyroll on my ipad2 for the 1st time in a while. Fail. I don't know what the issue is but when the movie appears to be "halfway" through suddenly I'm watching the opening sequence. The show didn't end. It hasn't gone onto the next episode, it thinks it's on the same episode. Really annoying - IE impossible to watch CrunchyRoll on my ipad basically. +1 iPhone 4 here Any ETA on when this will be fixed?
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booooo2 5010 cr points Send Message: Offline	Permalink Reply Quote Posted 2/19/12 I have the new version ios 5.0.1 I've downloaded the crunnchyroll app my new phone the iPhone 4s the videos keep loading over and over.the the video gets grainy and the sound is distorted.
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jake2034 18054 cr points Send Message: 21 / M / Boston, Ma Offline	Permalink Reply Quote Posted 2/19/12 heyretard wrote: Anyone else having problems with notification? I stopped receiving notifications from this app a couple days ago. Notifications for both my phone and for the app is turn on. Tried restarting phone reinstalling app, still doesn't work. I'm on a 3GS with current iOS and current app version. Same problem here. No fixes to this on my end. It's weird, how notifications have just... Disappeared some couple weeks ago. I'm on the latest app version and iOS version, and on wi-fi and 3G. Just wanted you to know you're not alone.
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pololy822 5 cr points Send Message: Offline	Permalink Reply Quote Posted 2/20/12 I downloaded the app but it won't show on my iPod 3rd gen, and when I go back to the AppStore to try to reinstall it, it says already installed, but it's nowhere on my iPod!
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Brogurek 40286 cr points Send Message: 25 / M / Hickory, Kentucky Offline	Permalink Reply Quote Posted 2/28/12 I have the same problem by not receiving notifications on my iPad and my iPhone. I thought deleting it and reinstalling it would work but it didn't :/
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Customer Support Manager Bjaker 20676 cr points Send Message: 32 / M / San Francisco Offline	Permalink Reply Quote Posted 2/28/12 Just chiming in with info on Notifications and the skipping issue. There is a current known issue on devices running iOS 5. (Video skipping intermittently. Video restarting and time bar becoming inaccessible.) We apologize for any inconvenience this is causing you & we are looking into the issue. To work around this bug you can take the following steps. Double tap the Home button to bring up the Multitasking bar. Press and hold anywhere on the multitasking bar until the icons on it start to wiggle. While they are wiggling, each icon has a Minus sign symbol above it. Press the Minus symbol above the Crunchyroll app to close it down. Then open up the Crunchyroll app again and re-play the video you were watching. There is a current known issue with the Notifications in the iPhone app. We have a ticket open internally to investigate and resolve the problem, but do not have a date for resolution.
	Report to Moderator Catching up. Please be patient.
Kaurin 1014 cr points Send Message: 25 / F / TN Offline	Permalink Reply Quote Posted 2/29/12 I'm having a few problems with the iPad app. I have an iPad 2 running 4.3.3 version of the OS. I just reinstalled the app today to see if that would remedy any problems, but no such luck. First problem is that I've been trying to watch episode two of Pulla Magi Madoka Magica however the play button has been missing for three days. The third episode is now out and is also missing the play button. I've read the play button missing is a problem for a few hours or so, but it has been three days now. Second problem is that during the last 20 or so seconds of a show, the screen freezes and only sound remains. It did that consistently throughout my entire watching of Un-Go and most recently last night with Kimi to Boku episode 1. Actually, it's done that on every episode I've watched since I've had the app which I first downloaded about two weeks ago.
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Customer Support Manager Bjaker 20676 cr points Send Message: 32 / M / San Francisco Offline	Permalink Reply Quote Posted 2/29/12, edited 2/29/12 Kaurin wrote: I'm having a few problems with the iPad app. I have an iPad 2 running 4.3.3 version of the OS. I just reinstalled the app today to see if that would remedy any problems, but no such luck. First problem is that I've been trying to watch episode two of Pulla Magi Madoka Magica however the play button has been missing for three days. The third episode is now out and is also missing the play button. I've read the play button missing is a problem for a few hours or so, but it has been three days now. Second problem is that during the last 20 or so seconds of a show, the screen freezes and only sound remains. It did that consistently throughout my entire watching of Un-Go and most recently last night with Kimi to Boku episode 1. Actually, it's done that on every episode I've watched since I've had the app which I first downloaded about two weeks ago. Looking into the issue with ep 2 of Madoka currently. So the screen freezing is just during the previews for the next episode? It's not that it affects the episode itself? EDIT: We have just launched new versions of ep 2 and 3 for iOS, they should be available soon. Apologies for the inconvenience.
	Report to Moderator Catching up. Please be patient.
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Kaurin 1014 cr points Send Message: 25 / F / TN Offline	Permalink Reply Quote Posted 2/29/12 Looking into the issue with ep 2 of Madoka currently. So the screen freezing is just during the previews for the next episode? It's not that it affects the episode itself? The episode plays great, it is just at the very end during the previews of the next episode when it stops. Its not really that big of a deal until they have something after the credits like during an episode with an extended ending that covers the credits, like during the last episode of Un-Go for instance. Also, The Madoka episodes are working now. Thanks!
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Customer Support Manager Bjaker 20676 cr points Send Message: 32 / M / San Francisco Offline	Permalink Reply Quote Posted 3/1/12, edited 3/1/12 Kaurin wrote: The episode plays great, it is just at the very end during the previews of the next episode when it stops. Its not really that big of a deal until they have something after the credits like during an episode with an extended ending that covers the credits, like during the last episode of Un-Go for instance. Also, The Madoka episodes are working now. Thanks! Glad to hear. I actually just checked the end of Un-Go just to see what you were referring to and it worked for me on iPad (matched PC). If this happens again, just submit a bug report on the episode so we can investigate further.
	Report to Moderator Catching up. Please be patient.
Recalrico 11057 cr points Send Message: Offline	Permalink Reply Quote Posted 3/4/12 Are you going to be supporting 1080p on iPad 3 (the resolution doubling is virtually confirmed at this point )?
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jake2034 18054 cr points Send Message: 21 / M / Boston, Ma Offline	Permalink Reply Quote Posted 3/4/12 Just wondering what the status is on updating the UI? Like getting the new Queue up and running, and other things. Not trying to put pressure or anything. Just curious if there's a rough ETA or not.
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