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Customer Support Manager
22072 cr points
Send Message:   32 / M / San Francisco
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Spoiler Alert! Click to show or hide animeluv729 wrote:
I have the iPhone 4G, the app version is 1.14 and I do not tknow the OS version. The problem is that the videos kept freezing up sometimes and I always deleted the app and redownloaded it but it said that I had already installed it and it didn't show up on the phone, but I didn't install it or anything, I deleted it and wanted to install it once again but it said inalready had which I didn't. Is there any solution? 
Can you please try the following.
Connect your iPhone to your computer.
Open iTunes.
Click "applications." You'll see that the Crunchyroll app is still there.
Delete the app (right click, delete, move to recycle bin)
Sync the phone with the computer - this deletes the Crunchyroll files that may still be on your phone.
Once it syncs, disconnect, go in the app store, and redownload
Please let me know if this helps.
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15015 cr points
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1) Device type - iPhone 4
2) OS version: 5.1
3) App version: the last.
4) Detailed description of the problem.
The App Crunchy roll for iPhone crush when the connection is lost, over 3G, at minute 3 repeats from the beginning and its makes me angry, another problem is the cache, its only 15 seconds it would be 5 or 10 minutes depending the free space. There would be SD quality if We use 3G, more improvements the last was on 15/07/2011 all most a year ago :(
For bug reports, it would be immensely helpful if people would provide the following details - many of which you mentioned in the first post.
5) change of 3G to Edge or connection is lost.
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14128 cr points
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the series "The tower of druaga aegis of uruk" and "The tower of druaga sword of uruk" episodes not appear at the iphone app, but the description yes. (i could watch this series like 1 month ago).
Ios:5.1
device: Iphone 4
app version: Latest
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Customer Support Manager
22072 cr points
Send Message: 32 / M / San Francisco
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Spoiler Alert! Click to show or hide matiasnider wrote:
the series "The tower of druaga aegis of uruk" and "The tower of druaga sword of uruk" episodes not appear at the iphone app, but the description yes. (i could watch this series like 1 month ago).
Ios:5.1
device: Iphone 4
app version: Latest
This is tied into the problem with Mature videos.
If you search for Druaga it will pull up the series and you can get to the videos that way.
We are working to resolve this.
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15887 cr points
Send Message: 32 / M / Staten Island, NY...
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1) Device type - iPad 2
2) OS version - 5.1.1
3) App version - Latest
1) Device type - iPhone 4S
2) OS version - 5.1.1
3) App version - Latest
4) Can we have HD video playback for Crunchyroll? I would like to buy an AppleTV, and wirelessly watch CrunchyRoll in HD on my TV.
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Customer Support Manager
22072 cr points
Send Message: 32 / M / San Francisco
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Spoiler Alert! Click to show or hide GodWhomIsMike wrote:
1) Device type - iPad 2
2) OS version - 5.1.1
3) App version - Latest
1) Device type - iPhone 4S
2) OS version - 5.1.1
3) App version - Latest
4) Can we have HD video playback for Crunchyroll? I would like to buy an AppleTV, and wirelessly watch CrunchyRoll in HD on my TV.
HD will be available in a forthcoming release. Unfortunately I do not have a date of availability.
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15887 cr points
Send Message: 32 / M / Staten Island, NY...
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Bjaker wrote:
Spoiler Alert! Click to show or hide GodWhomIsMike wrote:
1) Device type - iPad 2
2) OS version - 5.1.1
3) App version - Latest
1) Device type - iPhone 4S
2) OS version - 5.1.1
3) App version - Latest
4) Can we have HD video playback for Crunchyroll? I would like to buy an AppleTV, and wirelessly watch CrunchyRoll in HD on my TV.
HD will be available in a forthcoming release. Unfortunately I do not have a date of availability.
Super Win!!! Thanks
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15887 cr points
Send Message: 32 / M / Staten Island, NY...
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Mysterious Girlfriend X is not listed in the iOS app, nor does it come up when searching. |
5 cr points
Send Message: 34 / F
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Device: iPhone 3gs
OS: 4.2.1
App version: latest
App drops wifi connection, but stays linked. incurred large data usage. Before I updated iOS, would not lose wifi connection.
Anyone with ideas what went wrong?
Thanks! |
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Customer Support Manager
22072 cr points
Send Message: 32 / M / San Francisco
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Spoiler Alert! Click to show or hide GodWhomIsMike wrote:
Mysterious Girlfriend X is not listed in the iOS app, nor does it come up when searching.
Can you try the old 'Show Mature Content' trick?
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11012 cr points
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I have the problem where I am a premium member, but I still get ads before videos I watch on my iPod. Is there any reason for this?
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Customer Support Manager
22072 cr points
Send Message: 32 / M / San Francisco
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Spoiler Alert! Click to show or hide RexComplex wrote:
I have the problem where I am a premium member, but I still get ads before videos I watch on my iPod. Is there any reason for this?
Can you try logging out and logging back in?
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7 cr points
Send Message: 22 / M
Offline
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Device type- ipod touch 4th gen
os version-5.1.1
app version- installed 6/30/2012
i try watching videos, doesnt load video goes back to menu then just crashes does this to everything, i tried uninstalling and reinstalling didnt work plz help.
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13018 cr points
Send Message: 33 / M
Offline
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same here on a
iphone 4 os 5.1.1
ipad 3gen os 5.1.1
app version 1.14
reinstall and reset of device does not help
but can stream on a mac...
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2894 cr points
Send Message: 15 / M / My room where els...
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Device type- ipod touch 4th gen
ios version-5.1
app version- newest
i try watching videos, but it only loads the ads after the ads finishes the video doesn't load and it sends you back to the menu then it just crashes when you touch the screen
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