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Crunchyroll iOS app
5 cr points
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29 / F
Online
Posted 10/3/12 , edited 10/3/12
Hi,

1) iPhone 4S
2) iOS 6.0
3) CR App version 2.02
4) When playing Skip Beat! Episode, the commercials play and the video looks like it's about to play but then app closes and I'm back to my iPhone home screen. When I reopen CR app, I'm taken back to the Anime list screen.
5) Steps to recreate:
1. Within CR Anime list screen,
2. open videos for Skip Beat!,
3. select and play episode 7.

Please let me know if you need any more details.
30034 cr points
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Posted 10/3/12
iPhone 3GS
iOS 6
App version 2.02 )

AirPlay no longer plays video on the TV, only the sound. The video continues on the device.
Locking the device still stops the AirPlay output on the TV.

I have logged out and tried reinstalling the app with no effect.
11 cr points
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27 / F / USA
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Posted 10/3/12
The crunchyroll app on my iPad2 continues to crash even when I updated to iOS6. The queue acts like I haven't finished the previous episode and then when I try to load the next episode it crashes immediately after the finish of the ads. I have restarted my iPad2 and reinstalled the app 4 times and nothing changed... I just wanted to watch episode 6 of Durarara
Evanjs 
38670 cr points
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18 / M / Michigan, US
Online
Posted 10/3/12
Alright so I got my iPhone 5 in the mail and I guess "iOS 6 support" means "iPhone 5 support". WIDESCREEN WITH NO LETTERBOXING LOOKS AMAZING. Thanks Crunchy! App is working great so far ^^ keep up the good work! And get as much as you can from Sentai this fall O_O
2010 cr points
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23 / M
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Posted 10/3/12
keeps crashing after the ad's on the ipad 2
32025 cr points
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55 / F
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Posted 10/3/12
Using an iPad (the first model) with the most recent update of Crunchyroll's app, in the "viewing with ads" method.

Most ads play without a problem, but about 10 percent of them run in a mode that requires clicking on a put-away X to clear. In every case, a regular ad runs next, with the volume dropping out after the first three seconds, and the audio of the anime episode playing instead.

Clearing this can only be accomplished by exiting the app, doubleclicking the iPad Home square to open the app viewer window and manually closing the Crunchyroll app. When the app is relaunched, the ads and shows will play normally - until one of those special ads pops up, then the whole process needs to be repeated. Again.

There are other problems with ads playing upside down, and the History page not tracking which shows are being seen, but those are minor compared to needing to restart every few shows.
14205 cr points
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48 / M
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Posted 10/3/12 , edited 10/3/12
1) Device type - iPad 2
2) OS version - 6.0
3) App version - 2.02

4) A couple of problems. One is that when you try to watch a video, you're forced to watch a commercial a second time. Same commercial. After that, the app crashes. Another problem is that If you don't go to the multitasking bar and force quit the app from running in the background, it drains the battery. Battery drain problem is solved by force quitting the app.


5) All you have to do is start the app, select a video from the A-Z page, wait for it to play a commercial twice, after which the app will crash. To replicate the battery drain problem, all you have to do is nothing after the app crashes. Battery drains at more than double normal rate unless you force quit the app.

*edited to add generation type of iPad.
21005 cr points
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Posted 10/3/12 , edited 10/3/12

lovett12 wrote:

iPhone 3GS
iOS 6
App version 2.02 )

AirPlay no longer plays video on the TV, only the sound. The video continues on the device.
Locking the device still stops the AirPlay output on the TV.

I have logged out and tried reinstalling the app with no effect.




Same problem with Ipad 3, after the 2.0.2 update. Also, no fullscreen mode on TV through HDMI connector after 2.0 update



Rylok wrote:

iPad 2 and iPhone 4
iOS 6
App version 2.02 (October 1st Update)

AirPlay no longer plays video on the TV, only the sound. The video continues on the device.
Locking the device still stops the AirPlay output on the TV.

I have logged out and tried reinstalling the app with no effect.



Same lock problem, not present before 2.0 update
16012 cr points
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28 / M / Florida
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Posted 10/3/12
I too am having issues with the app air playing on AppleTV. Not sure if it's an AppleTV problem, as the new YouTube app doesn't seem to like AppleTV either. or, it could just be a compatibility problem.
17099 cr points
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M
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Posted 10/4/12
I was told Tuesday by CR that the Airplay not working with Apple TV is a "known issue" and the engineers are working on it. Kinda irritating with the new season starting right now.
Vegetable Support Manager
Bjaker 
35285 cr points
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33 / M / San Francisco
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Posted 10/4/12


Sincere apologies.

The issue has been fixed and is in the build that we're going to be sending through Apple's approval process.

It will be back in version 2.03.
5 cr points
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19 / F
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Posted 10/4/12
I'm trying to watch videos off of crunchy roll and ever since the new update my iPod version:4 is being really dumb with Crunchyroll someone help me
16012 cr points
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28 / M / Florida
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Posted 10/4/12
Wow, love the quick response. Is there an estimated time frame for the next update as of this moment?
52753 cr points
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26 / M / San Antonio
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Posted 10/5/12

Kurosaki-T wrote:

I'm trying to watch videos off of crunchy roll and ever since the new update my iPod version:4 is being really dumb with Crunchyroll someone help me


We may be able to help if you explain what "being really dumb" means.

Take us step by step on what you do to produce the problem you are having.
5022 cr points
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21 / M
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Posted 10/5/12
So after the recent 'Update' my crunchy roll app crashes after the ad is finish so I cannot watch anything because it just randomly crashes after the ads are done, What should I do?, I gotta watch my Anime?
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