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Crunchyroll iOS app
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Posted 10/11/12
hi this is my first post im a premium member .
i have de 2.03 version on the iphone 5 n ipod 4th gen and the app keeps on crashing every time i choose a video , it just let me see the last video of any season . i need help please


thanx forwarded
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Posted 10/11/12
Hi , I didn't spot the contact forum, I was googling for a phone number. And I apologize if I came off sounding mad. I honestly do appreciate the service and everything you guys do . I would hate for you to think I was just another guy hating on the Internet.

Thanks for the advice ,I'm sorry for getting a little frustrated
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Posted 10/11/12

Bjaker wrote:



I'm going to see if I can get our iOS Engineer in here to talk to ya!


That would be great Bjaker! Very kind of your part. Thanks!
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Posted 10/11/12
Not you directly just people in general ya know. I'm in the same boat as you actually - but everyone flooding the forums with trivial bs that takes priority after initial launch which is beyond their comprehension just doesn't make sense
edruro 
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Posted 10/11/12
Tried loging out and reinstalling the app. Neither did work.

The app seems to work well, I can log in, log out, see the show list, episode list, the queue... But when I click to watch an episode, a black screen appears with a loading icon for 2-3 seconds, then it gets back to the previous screen, like when the episode ends. There is no error messages.

The same thing happens in an iPhone 4 and iPad 3, both with iOS 6, from Spain (maybe this is important, after all?)
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Posted 10/11/12 , edited 10/11/12
Having a similar problem now. A new unmatched show runs fine but if you try to rewatch one you have already seen it starts seconds from the very end. videos won't go back to the beginning. I've had to physically slide the cursor back to get it started from the beginning.
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Posted 10/12/12
Decided to finally update and when I did the quality of the videos turn to complete crap... From 480/720p videos to like 240p/360p videos -.- cr is trying to go cheap and save a buck or what?
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Posted 10/12/12

edruro wrote:

Tried loging out and reinstalling the app. Neither did work.

The app seems to work well, I can log in, log out, see the show list, episode list, the queue... But when I click to watch an episode, a black screen appears with a loading icon for 2-3 seconds, then it gets back to the previous screen, like when the episode ends. There is no error messages.

The same thing happens in an iPhone 4 and iPad 3, both with iOS 6, from Spain (maybe this is important, after all?)


Hmmm I'm in Spain and have the exact same problem....
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Posted 10/12/12
Please add support for the Apple composite cable under iOS 6. Currently there is NO SOUND output
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Bjaker 
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Posted 10/12/12


Video quality on iOS has never been that high (480 / 720)... it adjusts based on your connection because it makes use of Apple's Adaptive Streaming Technology.
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Bjaker 
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Posted 10/12/12


This is for any content?
edruro 
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Posted 10/12/12

Bjaker wrote:



This is for any content?


Yes, tried with several shows from different seasons.

Master Tinkerer
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Posted 10/12/12

Gustavt wrote:


Bjaker wrote:



I'm going to see if I can get our iOS Engineer in here to talk to ya!


That would be great Bjaker! Very kind of your part. Thanks!


Engineer here. What device are you running on? Other than iOS 4 and 5 on iPhone, video mirroring should automatically happen when you plug in an HDMI adapter.
fhaze 
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Posted 10/12/12 , edited 10/12/12
After updating to the last Crunchyroll App I can't watch any show, I can login, choose a anime, but after choosing one for watch all I get is a black screen.

Running iOS 5.0.1 on a iPad 2

Edit: after some try, it worked, but streamming is tooooo slow compared with the older app, I can stream Crunchyroll animes at 720p with no problems on my computer, and I also stream YouTube at a very high quality on my iPad. I can't use Crunchyroll app like that...
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22 / Calgary, AB
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Posted 10/13/12

Bjaker wrote:



Video quality on iOS has never been that high (480 / 720)... it adjusts based on your connection because it makes use of Apple's Adaptive Streaming Technology.


idk what happen but i wish i never updated to the new interface. the quality went down and sound as well. and i used to use this app religiously... like before videos were really clear and crisp and the sound sounded amazing when i plug it into my speakers or earphones, but now... meh garbage lol. i dont even get this kind of problem when i use netflix ~_~
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