Boxee Box

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mikehawth 9012 cr points Send Message: M Offline	Permalink Reply Quote Posted 4/1/12 Any news on the double login issue?
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Customer Support Manager Bjaker 20722 cr points Send Message: 32 / M / San Francisco Offline	Permalink Reply Quote Posted 4/3/12 mikehawth wrote: Any news on the double login issue? Unfortunately I don't have an update. The engineering team is aware of it but I do not have a date of resolution.
	Report to Moderator Catching up. Please be patient.
cgagle 5 cr points Send Message: Offline	Permalink Reply Quote Posted 4/26/12 Not sure if this is where this goes, but when i'm watching CR on the boxeebox, every time the activia commercial comes on the dang thing freezes solid.
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Customer Support Manager Bjaker 20722 cr points Send Message: 32 / M / San Francisco Offline	Permalink Reply Quote Posted 4/27/12 Spoiler Alert! Click to show or hide cgagle wrote: Not sure if this is where this goes, but when i'm watching CR on the boxeebox, every time the activia commercial comes on the dang thing freezes solid. I'll send a note to the advertising group.
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skryerx 11032 cr points Send Message: 28 / M / Illinois Offline	Permalink Reply Quote Posted 4/27/12, edited 4/27/12 I am having an issue where i have premium on the website (and a star on the boxee) but still get ads and the current eps throw a 404 on the boxee. Edit: Got it working, apparently I had to login twice.
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Customer Support Manager Bjaker 20722 cr points Send Message: 32 / M / San Francisco Offline	Permalink Reply Quote Posted 5/21/12 Spoiler Alert! Click to show or hide skryerx wrote: I am having an issue where i have premium on the website (and a star on the boxee) but still get ads and the current eps throw a 404 on the boxee. Edit: Got it working, apparently I had to login twice. We have some new guys working on this issue right now!
	Report to Moderator Catching up. Please be patient.
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mozychan 52480 cr points Send Message: 26 / M / Utah Offline	Permalink Reply Quote Posted 5/23/12, edited 5/23/12 Traeger wrote: Kemeko DX series does not show up in Boxee 'All' listings but shows up on website. Either this is a result of the recent Mature rating glitch, or this show has simply remained absent from the Box for over a year. In other news, Shippuden is out of chronological order again. EDIT: Ah, never mind. I see that the website is also listing seasons 11 and 12 out of place. I'm sure this was a mistake.
	Report to Moderator maybe i should update my profile... nah, too lazy
Customer Support Manager Bjaker 20722 cr points Send Message: 32 / M / San Francisco Offline	Permalink Reply Quote Posted 5/24/12 Spoiler Alert! Click to show or hide mozychan wrote: Traeger wrote: Kemeko DX series does not show up in Boxee 'All' listings but shows up on website. Either this is a result of the recent Mature rating glitch, or this show has simply remained absent from the Box for over a year. In other news, Shippuden is out of chronological order again. EDIT: Ah, never mind. I see that the website is also listing seasons 11 and 12 out of place. I'm sure this was a mistake. Shippuden should be fixed. I'll check into Kemeko DX.
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simora 48005 cr points Send Message: 30 / M Offline	Permalink Reply Quote Posted 5/25/12 I have multiple Boxees through out my house and it appears only one can have access to the site at a time. If i use a different boxee i get a file not found, i login through the web page presented with the file not found and then i can access the show and all others. Is there a way for the site to issue multiple tokens or the boxee app register itself as a device and have a static token?
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deonatt 25043 cr points Send Message: 44 / M / USA Offline	Permalink Reply Quote Posted 5/27/12 Beside the double log in on the Crunchyroll app via Boxee Box. I found out that if I fast forward certain episodes of certain shows, my subtitle changes from English to Spanish. Anybody have this issue. My wife is watching ep 3 of "Mysterious Girlfriend X" right now and she notice the bug also.
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mozychan 52480 cr points Send Message: 26 / M / Utah Offline	Permalink Reply Quote Posted 5/27/12, edited 5/27/12 deonatt wrote: Beside the double log in on the Crunchyroll app via Boxee Box. I found out that if I fast forward certain episodes of certain shows, my subtitle changes from English to Spanish. Anybody have this issue. My wife is watching ep 3 of "Mysterious Girlfriend X" right now and she notice the bug also. This has been happening to me as well. What I've been doing is just refreshing the browser and it resumes where I left off, but with English subtitles. To Bjaker, I'm still not seeing Ikkitousen, Queen's Blade, Majikoi Oh! Samurai Girls, Chu-Bra, nor Kemeko DX in the app. While I'm at it, let me also bump the error we are still getting since the beginning of January on all the newer episodes that are featured and retrieved with the app's search function. BasouKazuma had fixed the problem from occurring to the videos when selecting them by series, but never applied the fix for the new encoding system to the videos under the feature and search tabs. see post And I've also noticed that Boxee Box is not listed among the other Platforms and Devices at the bottom of this website.... even though Boxee was here first. sigh
	Report to Moderator maybe i should update my profile... nah, too lazy
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Customer Support Manager Bjaker 20722 cr points Send Message: 32 / M / San Francisco Offline	Permalink Reply Quote Posted 5/29/12, edited 5/29/12 Spoiler Alert! Click to show or hide mozychan wrote: deonatt wrote: Beside the double log in on the Crunchyroll app via Boxee Box. I found out that if I fast forward certain episodes of certain shows, my subtitle changes from English to Spanish. Anybody have this issue. My wife is watching ep 3 of "Mysterious Girlfriend X" right now and she notice the bug also. This has been happening to me as well. What I've been doing is just refreshing the browser and it resumes where I left off, but with English subtitles. To Bjaker, I'm still not seeing Ikkitousen, Queen's Blade, Majikoi Oh! Samurai Girls, Chu-Bra, nor Kemeko DX in the app. While I'm at it, let me also bump the error we are still getting since the beginning of January on all the newer episodes that are featured and retrieved with the app's search function. BasouKazuma had fixed the problem from occurring to the videos when selecting them by series, but never applied the fix for the new encoding system to the videos under the feature and search tabs. see post And I've also noticed that Boxee Box is not listed among the other Platforms and Devices at the bottom of this website.... even though Boxee was here first. sigh Currently working with Development on this. Edit: I've just heard back from the Development team and we're currently working on a new build of the Boxee app which will address these issues.
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Stumpo 52029 cr points Send Message: 23 / M Offline	Permalink Reply Quote Posted 5/30/12 Hi, For some reason I am getting adds on the Boxee box, but not if I browse CR from my web browser. Will this be fixed in the new app? This also wasn't happening earlier this week, I was just trying to watch last week's episode of Phi Brain when I noticed this.
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mr_protocol 26006 cr points Send Message: 63 / M Offline	Permalink Reply Quote Posted 5/31/12 Just a note to mention that I, too, have been burned increasingly often by the bug in which fast-forwarding or reversing a video causes the subtitles to switch from English to Spanish. The increase appears to be due to the increasing number of anime being subtitled in Spanish as well as English. Hurrah for the Spanish-speaking crowd, but I'm eagerly awaiting the bug-fix version of the Boxee app. Boxee has enough problems without this.
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Customer Support Manager Bjaker 20722 cr points Send Message: 32 / M / San Francisco Offline	Permalink Reply Quote Posted 6/6/12 Spoiler Alert! Click to show or hide Stumpo wrote: Hi, For some reason I am getting adds on the Boxee box, but not if I browse CR from my web browser. Will this be fixed in the new app? This also wasn't happening earlier this week, I was just trying to watch last week's episode of Phi Brain when I noticed this. mr_protocol wrote: Just a note to mention that I, too, have been burned increasingly often by the bug in which fast-forwarding or reversing a video causes the subtitles to switch from English to Spanish. The increase appears to be due to the increasing number of anime being subtitled in Spanish as well as English. Hurrah for the Spanish-speaking crowd, but I'm eagerly awaiting the bug-fix version of the Boxee app. Boxee has enough problems without this. Both of these issues will be addressed and fixed in the new build of the Boxee app.
	Report to Moderator Catching up. Please be patient.

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