Has your anime membership ever expired?
24160 cr points
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M / Atlanta
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Posted 11/24/10
What I mean is, as soon I checked my email, Crunchyroll said that my anime membership expired! I don't even remember cancelling my membership and I just found out today. I've been a membership ever since I started in April of 2009. So I tried to renew with the same debit card I've been using. And there was no luck. It kept saying Payment Error. (done it several times) I know I have enough money from my bank account to pay for the membership! After the payment error it said "Sorry, it seems as though your payment information is invalid. You have not been charged for this transaction. Please check your order status page for more details." And when I clicked on the status page, it showed my order number, my address, and the type of membership that I would've been paying for. *sigh So has anyone expierenced this before? (only anime members) This is my first time, and I don't know what to do. I know there are other ways to pay for the membership, but I'd rather pay it with my debit card. Is there a way to fix this? If you have any solutions, then please write it down in the comments below. Also, if there is a similiar post, (which i'd doubt it) please lock it.


45898 cr points
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20 / F / Omggggg Stalker A...
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Posted 11/24/10
It probably ran out o-o Thats y i use CR Bucks
55162 cr points
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27 / M
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Posted 11/24/10
i expired once... when paypal blocked my account due to suspicious activity (i logged in at work). i was royaly pissed i might add.
37798 cr points
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Canada
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Posted 11/24/10
http://www.crunchyroll.com/forumcategory-9/helpsupportfeedback

If you need help , I suggest a mod/admin answering with fit best to answer your question on why your membership is invalid.


Ronin
95035 cr points
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30 / M / California
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Posted 11/24/10

l33t_master wrote:

What I mean is, as soon I checked my email, Crunchyroll said that my anime membership expired! I don't even remember cancelling my membership and I just found out today. I've been a membership ever since I started in April of 2009. So I tried to renew with the same debit card I've been using. And there was no luck. It kept saying Payment Error. (done it several times) I know I have enough money from my bank account to pay for the membership! After the payment error it said "Sorry, it seems as though your payment information is invalid. You have not been charged for this transaction. Please check your order status page for more details." And when I clicked on the status page, it showed my order number, my address, and the type of membership that I would've been paying for. *sigh So has anyone expierenced this before? (only anime members) This is my first time, and I don't know what to do. I know there are other ways to pay for the membership, but I'd rather pay it with my debit card. Is there a way to fix this? If you have any solutions, then please write it down in the comments below. Also, if there is a similiar post, (which i'd doubt it) please lock it.


You should contact your bank to see why the purchase is failing to process. They should be able to tell you what the problem is. Once any potential problems are sorted out, you should be able to sign up for a new subscription.
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