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Roku, VIA & WD
29021 cr points
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33 / M / Indiana
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Posted 3/15/11

mike31284 wrote:

I was watching Bleach fine today, but when I came back on, it said Bleach has no content. Can you guys let me know what's going on?


Yeah, I just got my Roku in today and no Bleach. I really hope this is some sort of glitch or something. I bought this thing mainly to watch Naruto Shippuden and Bleach and now no Bleach. Sucks that it seems to have disappeared the day I got the Roku in as well, this crap always happens to me. Sorry I jinxed all of you who have been using it for a while by purchasing one myself.
5 cr points
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Posted 3/15/11
Mobile Suit Gundam Wing is gone too, I was going to continue watching it today to find it's gone :S. Hope this isn't permanent.
17 cr points
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51 / M
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Posted 3/15/11
Dramas have completely vanished from the CR channel on my Roku. Second day of the outage. Obviously, something broke but CR isn't even acknowledging the brokenness, let alone provide a status update. That's the minimum that I would expect from CR. Not getting even that sure makes me want to purchase a premium membership... not!
6013 cr points
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Posted 3/15/11
I just started my free trial 2 Days ago as I have a roku and I haven't been able to watch a single thing. Before I started the trial it was showing items available but since joining there are "no items available"! So disappointing, I was hoping to be able to watch a movie right after linking my account but no luck...
Engineer
87999 cr points
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27 / M / California
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Posted 3/15/11
Sorry, we made some changes in anticipation for a new and improved version of the channel but one of these changes seems to have messed things up for the current version. So we're going to revert that change and then redeploy the change when we release the new channel to avoid further problems.
118 cr points
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Posted 3/15/11
Any idea when the reversion will occur? I just tried to access the drama section, but there is still nothing showing up.

Thanks.
The Wise Wizard
78021 cr points
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54 / M / U.S.A.
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Posted 3/15/11

QUINTISON wrote:

Why is crunchy a 2 dots out of 4 when played on my roku I have the dir-855 duo router simocasting 2.4 and 5GHZ so my roku gets a very strong signal but still no 4 dot quality. It even takes longer to buffer shows but that's probably the server trouble on crunchy's end.

The last I read from CR was that nothing was yet encoded for 720p (3 dots) for the Roku.

As I recall, 720p encodes for the Roku were originally supposed to have began by now, but I have yet to see mention any of them.

59158 cr points
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53 / M / Central Valley, C...
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Posted 3/15/11
It appears that the issue selecting and watching Dramas (& some animes) on my Roku players is resolved. I just successfully browsed & watched a couple different CR Dramas & Animes on our Roku, that were missing last night.

One note though, when I go into the "Popular" tab in the Drama section of Roku's Crunchyroll channel, it shows only "No Items Available", but the other tabs are fully populated & watchable. So, not a big problem.

Thank you for taking care of this. I look forward to seeing the new Roku CR channel...
44016 cr points
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Posted 3/16/11
For the past couple of weeks I have had the same issue with CR on my Roku box that others have described: whenever I try to play a drama it freezes on the "retrieving, please wait" screen, then it kicks me out. I have had no issues with watching CR on my PC or iPhone, so this seems specific to Roku.

Can someone from CR please confirm that you are working on this? I bought a premium membership and the Roku box specifically to watch CR dramas on my TV, and this is very disappointing.
17 cr points
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51 / M
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Posted 3/16/11
Pink Lipstick episodes 49 and 50 are missing from the CR Roku channel. And I, too, have to click on an episode six or seven times and wait for it to timeout before it'll retrieve it and play it.
64025 cr points
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29 / M / Omaha, NE
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Posted 3/16/11

ebperry wrote:

For the past couple of weeks I have had the same issue with CR on my Roku box that others have described: whenever I try to play a drama it freezes on the "retrieving, please wait" screen, then it kicks me out. I have had no issues with watching CR on my PC or iPhone, so this seems specific to Roku.

Can someone from CR please confirm that you are working on this? I bought a premium membership and the Roku box specifically to watch CR dramas on my TV, and this is very disappointing.


CR responded in a previous post in this thread about the issue and that they are working on trying to resolve. I think last update was that it was a service provider issue - whether or not they share the details I guess is up to them, granted it would be nice to know the details.

They linked to this thread about the discussion - http://www.crunchyroll.com/forumtopic-627053/help-with-video-playback-problems?pg=24#35396457



BasouKazuma wrote:

I believe the issues are related to problems we are having with our service provider. That's being discussed in the following thread and we are looking into it.
http://www.crunchyroll.com/forumtopic-627053/help-with-video-playback-problems?fpid=35396457



6013 cr points
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Posted 3/16/11 , edited 3/16/11
I'm having the same problem with videos not playing, haven't been able to watch a single thing since I purchased a membership
17 cr points
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51 / M
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Posted 3/16/11
Well, Pink Lipstick episode 58 stopped at 14:16 and refuses to retrieve anymore. Are you guys sure you know what you're doing? If the servers I was running my company on were f-ing up that bad, I'd find another provider and demand twice my money back. I sure hope CR does something soon before they allow their POS service provider to flush their reputation down the toilet.
17 cr points
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51 / M
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Posted 3/18/11
Hey, great new channel! Love the new "GO PREMIUM" button. Unfortunately, retrieving episodes is still a hit and miss proposition (with waaaay more misses than hits) and Pink Lipstick episodes 49, 50, and 69 STILL say "unavailable... maybe they're encoding... check back later". Do you guys actually test your stuff before you announce it with provably exaggerated "new features"? Are you hoping people will pay for the premium membership in the hopes that these problems will go away? The thread in the link above is best summed up as "our new service provider sucks", which isn't a problem that a premium membership will fix!
Engineer
87999 cr points
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27 / M / California
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Posted 3/18/11
We are actively looking into the issues.
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