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Roku, VIA & WD
44798 cr points
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28 / F / Eureka
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Posted 4/5/11

agila61 wrote:


ronaldcole wrote:

I've watched "Feed the Pig" over a half-dozen times while waiting for my Roku to retrieve a drama, without ever getting to watch the drama. There seems to be plenty of capacity for the ads, but not enough for the shows. I've waited two weeks, and there's been no improvement. Making me watch ads repeatedly and then not allowing me to watch the show is not going encouraging me to sign up for a premium account (which I suspect won't solve the problem). What's the name of your service provider so I know to avoid them in the future?
Its not an ISP at fault, it is either Crunchyroll or the CDN they use, Limelight. Netflix seems to be able to get good service out of Limelight, but maybe that's because they are a much bigger client.

And since I got the premium one year membership during the after Christmas sale, I can tell you what happens for premium members: nothing. Instead of watching an ad over and over again, nothing at all loads, and then it timeouts.

Maybe its worse for the back catalog titles ~ the ones I am watching, since I only really watch historical dramas ~ but it so, then Crunchyroll should upload all their completed series to Netflix. At least on Netflix I can watch them when I want to, not when Crunchyroll's CDN decides to deliver them to me.


Its not just dramas. I have a premium membership for anime and it does the exact same thing. It is Crunchyroll not Roku because EVERY other channel works and its very upsetting because crunchyroll was one of the main reasons that I got Roku. Thankfully, other channels work (Hulu Plus, Amazon Videos, Netflix, etc.) or I would be extremely frustrated. If Crunchyroll wants to keep premium members, they should provide us with quality service.

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53 / M / Northeast Ohio, USA
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Posted 4/5/11

BlackGeekyGirl wrote: Its not just dramas. I have a premium membership for anime and it does the exact same thing.
I have lots of trouble with a back catalog anime I am watching, but less trouble with current simulcasts. But, yeah, its not only dramas, just that my experience is that dramas have the worst problems showing on Roku.


It is Crunchyroll not Roku ...
I was not saying it was Roku on general, I was saying it was something in how either Crunchyroll or Limelight (Crunchyroll's Central Data Network) handles the Roku streams. Sorry if I was unclear.


If Crunchyroll wants to keep premium members, they should provide us with quality service.
I'd keep the anime membership anyway, but probably drop the premium membership if its not fixed when its time to renew.

44798 cr points
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28 / F / Eureka
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Posted 4/6/11

agila61 wrote:


BlackGeekyGirl wrote: Its not just dramas. I have a premium membership for anime and it does the exact same thing.
I have lots of trouble with a back catalog anime I am watching, but less trouble with current simulcasts. But, yeah, its not only dramas, just that my experience is that dramas have the worst problems showing on Roku.


It is Crunchyroll not Roku ...
I was not saying it was Roku on general, I was saying it was something in how either Crunchyroll or Limelight (Crunchyroll's Central Data Network) handles the Roku streams. Sorry if I was unclear.


If Crunchyroll wants to keep premium members, they should provide us with quality service.
I'd keep the anime membership anyway, but probably drop the premium membership if its not fixed when its time to renew.



I think you may have taken my response the wrong way. I was not disagreeing with you, more just adding on to what you were saying. I wanted to highlight that the problem is Crunchyroll as a whole, that it affects dramas and anime alike.
39005 cr points
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Posted 4/6/11
I'm glad I am not the only person having problems with Crunchyroll on my Roku. I went out and purchased one last night so I could watch dramas in the comfort of my living room (am currently a premium member) and as I tried to watch an episode of Damo I kept having problems with the Roku hanging while trying to retrieve the content and subsequently booting me back to the episode menu when (I imagine) the connection times out*. Recent anime seems to work fine and every other channel besides crunchyroll on my Roku behaves as they should so it most definitely is not a hardware or ISP problem.

I hope this is a simple issue for Crunchyroll to fix as the main reason why I got a Roku in the first place was to watch Korean and Japanese dramas on my television! :(

* - While I was giving it another go this morning I was able to get EP1 of Damo (though no others) to successfully begin playback, but upon subsequent testing this afternoon even this episode no longer works.
67858 cr points
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53 / M / Northeast Ohio, USA
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Posted 4/6/11

oogami256 wrote: I'm glad I am not the only person having problems with Crunchyroll on my Roku. I went out and purchased one last night so I could watch dramas in the comfort of my living room (am currently a premium member) and as I tried to watch an episode of Damo I kept having problems with the Roku hanging while trying to retrieve the content and subsequently booting me back to the episode menu when (I imagine) the connection times out*. Recent anime seems to work fine and every other channel besides crunchyroll on my Roku behaves as they should so it most definitely is not a hardware or ISP problem.

I hope this is a simple issue for Crunchyroll to fix as the main reason why I got a Roku in the first place was to watch Korean and Japanese dramas on my television! :(

* - While I was giving it another go this morning I was able to get EP1 of Damo (though no others) to successfully begin playback, but upon subsequent testing this afternoon even this episode no longer works. :(
That is 100% identical to my experience ~ sometimes when its timeouts in the evening, it plays the next morning ... and sometime if its been paused, restarting it timesout.

37160 cr points
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24 / M / Kansas City, Miss...
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Posted 4/6/11 , edited 4/6/11
La Corda d'Oro ~primo passo~ and ~secondo passo~ i been trying to watch this anime but i cant it says somethinglike it beening encoded and try again later i have tried everyday over the last week and still cant watch any of it im useing roku XD please help

and what up withe the reselecting each episodes before it will play
44798 cr points
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28 / F / Eureka
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Posted 4/7/11
I have found that it works the third or fourth time around. Not sure why that is.
37160 cr points
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24 / M / Kansas City, Miss...
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Posted 4/7/11

BlackGeekyGirl wrote:

I have found that it works the third or fourth time around. Not sure why that is.


i found it work that way too but i still cant the show i want to watch to play at all
44798 cr points
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28 / F / Eureka
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Posted 4/7/11

Nekoboyz wrote:


BlackGeekyGirl wrote:

I have found that it works the third or fourth time around. Not sure why that is.


i found it work that way too but i still cant the show i want to watch to play at all


I'm not 100% certain but I think there was some talk about the show that you were referring to two posts before this one early in thread. I wish I could remember exactly what was being said about it.
Engineer
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27 / M / California
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Posted 4/7/11
Still looking into these Roku playback issues. Not quite sure why people are reporting problems with Roku but not so much with iOS since they both use the same servers. I'm trying to come up with a good way of testing this.
50276 cr points
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28 / M
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Posted 4/8/11
what is the threshold for packet loss with roku?

because there always seems to be some packet loss between where i am at and the hosting servers atleast for the roku feed.
i havent really seen any packet loss to the ones hosting for the website. just high ping
40024 cr points
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28 / M
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Posted 4/8/11
Hi,

I like the new layout of crunchyroll on the the Roku, especially the series with lots of episodes. When do you expect to have Bleach seasons 9 to 13 up?

Thanks
46277 cr points
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32 / M
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Posted 4/8/11
Had my Roku for a few weeks now. It seems to randomly work. When I was having issues playing videos on my PC, I was as well on my Roku.

However, now that I can play stuff on my PC just fine, my Roku is still having problems. I can get about 1 episode of something per day to play perfectly, and after that, nothing will load.
53054 cr points
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75 / M
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Posted 4/8/11
The Roku version of "We, Without Wings - Ore-tachi ni Tsubasa wa Nai" episode 1 seems to be missing the subtitles.
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39 / M
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Posted 4/9/11
Why isn't 07-Ghost on Roku?
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