Roku, VIA & WD

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Roku, VIA & WD

BioStormX 8038 cr points Send Message: 28 / M / Michigan Offline	Permalink Reply Quote Posted 3/2/12 Just tried the new ep of Knight in the Area on my Roku and am getting no subtitles, they work fine on the web site though.
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MsDiva 29340 cr points Send Message: 30 / F / North Carolina Offline	Permalink Reply Quote Posted 3/2/12 jsc315 wrote: No issues here seems to work slight bit faster to. I do like the new CR logo for Roku. Agreed. It appears the slowness has been gone for about a good day or so. The new design is rather sleek.
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Customer Support Manager Bjaker 22072 cr points Send Message: 32 / M / San Francisco Offline	Permalink Reply Quote Posted 3/2/12 BioStormX wrote: Just tried the new ep of Knight in the Area on my Roku and am getting no subtitles, they work fine on the web site though. Howdy! There's a 2-7 hour window between when shows are posted on the site and when they sync completely to our other supported devices (Android, Roku, iOS, etc) For Android and Roku it's the subtitles that sync after the show is posted. On iOS, it's the Play button for the episode that shows up later. We're working to shorten this time / get rid of it completely. Apologies for the inconvenience.
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jsc315 24860 cr points Send Message: 29 / M / IL Offline	Permalink Reply Quote Posted 3/2/12 Really love the feedback and customer service here! I really like the honest and human feedback. Not that this has anything to do with Roku I just wanted to say thanks!
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BioStormX 8038 cr points Send Message: 28 / M / Michigan Offline	Permalink Reply Quote Posted 3/2/12 Bjaker: Ah I never noticed before... guess the other eps I watched new on it were past the window. Thanks for the info.
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jake2034 19054 cr points Send Message: 21 / M / Boston, Ma Offline	Permalink Reply Quote Posted 3/3/12, edited 3/3/12 The logo change is... Interesting. It looks nice, but the non-conformity is almost off putting. But I feel as though the nifty/sexy re-skin is just to distract us from the lack of 720p encodes. Just my honest thoughts. But regardless of my conspiracies, the re-skin looks great, but I prefer my premium star, rather than a crown. Any performance update? Or no? Didn't read about any in the last couple pages.
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agila61 50460 cr points Send Message: 52 / M / Northeast Ohio, USA Offline	Permalink Reply Quote Posted 3/4/12 jake2034 wrote: The logo change is... Interesting. It looks nice, but the non-conformity is almost off putting. But I feel as though the nifty/sexy re-skin is just to distract us from the lack of 720p encodes. Just my honest thoughts. The problem with that theory is that the main website is also getting its look and feel updated, and the main website has both 720p and 1080p. So this seems far more likely to be part of that main site redesign than some kind of pea and shell game.
	Report to Moderator Still older than the President and younger than The Ancient One
HowardC 33 cr points Send Message: 33 / M Offline	Permalink Reply Quote Posted 3/19/12 UGH.... Well congrats on having things fixed for two or three weeks, but they are broken again. Now crunchyroll vids won't play on the via/vizio app at all! When you click on a series it comes back with "no items found!" It's as if all the vids are gone. Of course that ins't the case because they play just fine here on the site. Have I mentioned you guys need to develop your own app?
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hupiom 30524 cr points Send Message: 24 / M / Rancho Cucamonga,... Offline	Permalink Reply Quote Posted 3/19/12 I too am getting a "No Items Found" message whenever I try to access a Crunchyroll show on my Vizio TV. It was working fine just a few days ago. I checked a couple of other channels (PBS, Revision3) in the Web Videos app and they seem to be working normally. It would be nice to have a proper Crunchyroll app on VIA.
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Customer Support Manager Bjaker 22072 cr points Send Message: 32 / M / San Francisco Offline	Permalink Reply Quote Posted 3/19/12 Spoiler Alert! Click to show or hide HowardC wrote: UGH.... Well congrats on having things fixed for two or three weeks, but they are broken again. Now crunchyroll vids won't play on the via/vizio app at all! When you click on a series it comes back with "no items found!" It's as if all the vids are gone. Of course that ins't the case because they play just fine here on the site. Have I mentioned you guys need to develop your own app? hupiom wrote: I too am getting a "No Items Found" message whenever I try to access a Crunchyroll show on my Vizio TV. It was working fine just a few days ago. I checked a couple of other channels (PBS, Revision3) in the Web Videos app and they seem to be working normally. It would be nice to have a proper Crunchyroll app on VIA. Apologies for the delay in response. Heard about this, this morning and we're working with Flingo to resolve the problem. Apologies for any inconvenience.
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CrimsonRazors 27 cr points Send Message: 29 / F / Boone, North Caro... Offline	Permalink Reply Quote Posted 3/19/12 I am having the same problem here with my Vizio Crunchyroll channel. All the other web video channels work fine except crunchyroll, has anyone heard anything about what is going on with this, or when it may be fixed? I haven't been able to watch anything now for a few days.
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sasuke11610 26 cr points Send Message: 19 / M Offline	Permalink Reply Quote Posted 3/19/12 Katekyo Hitman Reborn! On VIA is having no item found on all the episodes and plus every single anime is having no item to be found! plz fix this. THX Hoang Cao
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CrimsonRazors 27 cr points Send Message: 29 / F / Boone, North Caro... Offline	Permalink Reply Quote Posted 3/19/12 Have had this problem for 3 days now. Waiting to hear from anyone as to when it may be fixed.
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Customer Support Manager Bjaker 22072 cr points Send Message: 32 / M / San Francisco Offline	Permalink Reply Quote Posted 3/20/12 sasuke11610 wrote: Katekyo Hitman Reborn! On VIA is having no item found on all the episodes and plus every single anime is having no item to be found! plz fix this. THX Hoang Cao CrimsonRazors wrote: Have had this problem for 3 days now. Waiting to hear from anyone as to when it may be fixed. We're working with Flingo right now to resolve this.
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sasuke11610 26 cr points Send Message: 19 / M Offline	Permalink Reply Quote Posted 3/20/12 woooot! it works now! thx everyone! i am soooooooooo fcking!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Happpppppy!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! GOING TO WATCH MY FCKIN ANIME NOW :D! Thx HoangCao
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