First  Prev  31  32  33  34  35  36  37  38  39  40  41  42  43  44  45  46  47  Next  Last
Roku, VIA & WD
One Punch Mod
47856 cr points
Send Message: Send PM GB Post
F / Boston-ish
Offline
Posted 4/5/12 , edited 4/8/12

Bjaker wrote:

Interesting. As far as I know it has always been this way.
I'll talk with the dev team though and see what may have changed.


Thank you. Also, in case it wasn't clear, it's not just at the episode level. It's more like a case of a session time out where things got loaded when I chose the Crunchyroll channel, and then having to "refresh" later on by going back up to the channel level, instead of that "refresh" happening invisibly to me. For example, last night I was watching a Durarara episode on my Roku, and when I finished I navigated up to my queue and left the Rock Lee spinoff show selected. This morning I navigated to another show, SKET Dance, and immediately when I clicked on the show (no specific episode) I got the the "Unauthenticated request" message.

It was always the case that if I added a show to my queue, I would need to go out to the channel level and then back in in order to see it in my queue on the Roku, but this is different from that.
33024 cr points
Send Message: Send PM GB Post
M
Offline
Posted 4/6/12 , edited 4/6/12
I can also attest to this happening to me with my Roku. Didn't used to happen, but I've also found that the only way around it is to back all the way out of the channel before letting the box "sleep".
27 cr points
Send Message: Send PM GB Post
30 / F / Boone, North Caro...
Offline
Posted 4/10/12
Thanks for the reply. Sadly I am once again having issues with crunchy roll on my vizio. The episodes all load up but when I click play it doesn't play at all on any of the episodes. I don't know what is going on with this. Any info would be greatly appreciated.

Thank you again.
Vegetable Support Manager
Bjaker 
37443 cr points
Send Message: Send PM GB Post
34 / M / San Francisco
Online
Posted 4/11/12


Turns out that there's a crazy issue that the development team knows about (but I didn't) and it should be fixed by the end of the week!
Apologies!
Vegetable Support Manager
Bjaker 
37443 cr points
Send Message: Send PM GB Post
34 / M / San Francisco
Online
Posted 4/11/12


Just tried on our Vizio TV and was able to load several different shows without issue.

Are you still experiencing playback problems or has it corrected itself?
If yes, can you please tell me which shows / episodes this is happening on?
One Punch Mod
47856 cr points
Send Message: Send PM GB Post
F / Boston-ish
Offline
Posted 4/11/12

Bjaker wrote:

Turns out that there's a crazy issue that the development team knows about (but I didn't) and it should be fixed by the end of the week!
Apologies!


Thanks! In the last day or so Crunchyroll on Roku seems to keep forgetting my account and I have to relink--I've been hopeful that behavior might be due to whatever fix they are working on, and that soon we'll be back to well-behaved CR on Roku, and it sounds like we will be. Much appreciated. CR on Roku typically works so well that I never even think about how awesomely it works (which is more than I can say for Hulu).


27 cr points
Send Message: Send PM GB Post
30 / F / Boone, North Caro...
Offline
Posted 4/11/12
Bjaker : Seems to be working just fine now. Last night none of the video's were loading at all but videos on other channels (TMZ) loaded and played just fine.
Thank you, for your response.
12013 cr points
Send Message: Send PM GB Post
Offline
Posted 4/11/12
Steel Angel Kurumi - Subtitles are diplayed below the edge of the screen on standard format TVs (4:3) played through Roku XD. Newer wide format animes don't seem to suffer from this issue , although the edges of the subtitles are cut off a bit. Not sure this is a roku issue though as Netflix vids with subtitles seem to format ok. Thanks!
12043 cr points
Send Message: Send PM GB Post
Offline
Posted 4/13/12 , edited 4/13/12

canneddirt wrote:

Steel Angel Kurumi - Subtitles are diplayed below the edge of the screen on standard format TVs (4:3) played through Roku XD. Newer wide format animes don't seem to suffer from this issue , although the edges of the subtitles are cut off a bit. Not sure this is a roku issue though as Netflix vids with subtitles seem to format ok. Thanks!


i've complained about his many times. the problem is crunchyroll. i have the same exact issue with full screen anime's on my 4:3 tv only with crunchyroll. subs are half off the bottom of the screen. edges are fines unless it's a sentence that takes the entire width of the screen and a letter or most of a letter might get cut off the side. the slight cut off on the sides rarely happens and when it happens you can still figure out what the word is so that's fine. having half the subs cut off the bottom makes it unwatchable though. hulu plus displays properly with the subs fully on screen. someone here will either tell you your tv's overscan is too extreme which is bs. i've tried it on 2 different tv's(sony, panasonic) and the same amount of overscan on both. they'll either tell you that or the cold truth that most people or a lot of people anyway have widescreen tv's and i'm guessing this problem doesn't exist on those tv's. crunchyroll will never fix it cuz you're in the minority and they don't care about you. they want to go out and buy a new tv just to stream anime. really great service from crunchyroll!!! lol
Vegetable Support Manager
Bjaker 
37443 cr points
Send Message: Send PM GB Post
34 / M / San Francisco
Online
Posted 4/16/12


If the show is hardsubbed we can't adjust the subtitles, however if you're able to give us episodes (and which show, there's 3 Steel Angels) we can look into correcting them.

Are the subtitles running off the right/left sides of the screen or is it half off the bottom of the screen?
12013 cr points
Send Message: Send PM GB Post
Offline
Posted 4/16/12
This is the original, 4:3 formatted "Steel Angel Kurumi." Subtitles are cut off at the bottom of the screen. If there is a single line of text, it is cut in half. If there are two lines of text, the lower line is cut in half. The roku player has no built-in resolution settings and the SD TV has nothing either. Thanks for any help that you can provide.


The Wise Wizard
76487 cr points
Send Message: Send PM GB Post
54 / M / U.S.A.
Offline
Posted 4/16/12

canneddirt wrote:

This is the original, 4:3 formatted "Steel Angel Kurumi." Subtitles are cut off at the bottom of the screen. If there is a single line of text, it is cut in half. If there are two lines of text, the lower line is cut in half.

The good news is the subs for that series appear to be soft subs (as I was able to turn them off with the right-click menu), so they can be re-positioned.

The bad news is that your TV is overscanning more than it really should be. Manufacturers of some televisions did that so as the set aged and the scanning voltage dropped (or your home had low voltage to begin with), the picture wouldn't end up with black bars on the side and need to be readjusted. Unfortunately, you pay for that in the beginning by losing more of the picture. Also, even if properly adjusted at the factory, this could also happen on sets that have a low quality power supply (and many did, to keep costs low), and your home has higher line voltage.

By way of comparison, here is the full frame:



I'll wager if you go to a cable channel with scrolling ticker at the bottom of the screen, it will be partially cut off as well.



12013 cr points
Send Message: Send PM GB Post
Offline
Posted 4/16/12
Sigh....well, it has definitely been a good TV. Thanks for all the help. I assume any modern 1st or 2nd tier flatscreen will address these issues?
The Wise Wizard
76487 cr points
Send Message: Send PM GB Post
54 / M / U.S.A.
Offline
Posted 4/17/12

canneddirt wrote:

Sigh....well, it has definitely been a good TV. Thanks for all the help. I assume any modern 1st or 2nd tier flatscreen will address these issues?

Oddly enough, some flat screen televisions also overscan up to 5% by default, although I honestly don't know why. The good news is that I have yet to see one that did that which also didn't have a menu item to turn it off.

I ran into similar problems with my final CRT TV when watching video podcasts (which always assumed viewing on a computer) streamed from my computer to my TV via a Hauppauge MediaMVP. I was fortunate, however, as that CRT TV actually had externally accessible horizontal and vertical size controls.
12013 cr points
Send Message: Send PM GB Post
Offline
Posted 4/17/12 , edited 4/17/12
I actually ran into a similar issue with streaming .AVI's with hard coded subs a few years ago. Once I switched to .mkv's with soft subs and adjusted the height, I forgot about the problem. Never realized it was my TV causing it.

BTW, PS3 media server is an excellent streaming utility. If, of course, you are streaming to a PS3.
First  Prev  31  32  33  34  35  36  37  38  39  40  41  42  43  44  45  46  47  Next  Last
You must be logged in to post.