26057 cr points
Send Message:   51 / M / Untied States
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No subtitles on any Season 1 episode of Phi Brain on Roku; this well past the "2-7 hour sync" window!
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11 cr points
Send Message: 25 / F
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 You will notice that some videos and entire shows are missing right now since we are still in the process of encoding them.
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12005 cr points
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Proud premium owner here (using it mainly on PC though). It's kind of disappointing that on a Roku we are only getting 480p. You guys do realize that us Premium users are probably all on at least 10mbps? I would be encoding 720p first for Premium users IMHO.
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Customer Support Manager
20704 cr points
Send Message: 32 / M / San Francisco
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Spoiler Alert! Click to show or hide Downtown1 wrote:
Proud premium owner here (using it mainly on PC though). It's kind of disappointing that on a Roku we are only getting 480p. You guys do realize that us Premium users are probably all on at least 10mbps? I would be encoding 720p first for Premium users IMHO.
We are working to bring HD to all supported devices.
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Customer Support Manager
20704 cr points
Send Message: 32 / M / San Francisco
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All the missing subtitle reports. Checking them out now.
Apologies for any inconvenience.
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12013 cr points
Send Message: 24 / M
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Hitman Reborn episodes 127-129 play in a scrunched 4:3 instead of widescreen.
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12043 cr points
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Bjaker wrote:
Spoiler Alert! Click to show or hide jingoro2012 wrote:
Bjaker wrote:
jingoro2012 wrote:
guess there's no way to fix Slam Dunk since that's the one I really want to watch with the subs cut off the bottom.
Unfortunately it looks like those are hard-subs.
What kind of TV do you have?
old school 4:3 tube tv. no adjustments can be made on the back to change the size of the picture like that one person said he had. i have another tv, but it's also 4:3 crt tv and the subs cut off the bottom of the same way. strangely, hulu plus doesn't have this problem for me, but they used to and were able to fix it somehow. at least, that's what i read online somewhere.
Got it.
I'll send feedback along to the development team to see if it is something they can address in a future update to the Roku Channel.
i just checked Slam Dunk on my Roku yesterday and I can't believe it. the subs are no longer cut off the bottom. they are fully on screen. so you can fix the subs on all the old 4:3 animes to fit fully on tube tv's. i knew it could be done. thanks. too bad every other old fullscreen anime still has the cut off on the bottom problem. i guess you don't have enough staff to fix all that with other problems arising and can only fix it per anime on request.
i knew when other members were saying stuff like your tv's overscan is the problem and not crunchyroll that it was bs.
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Customer Support Manager
20704 cr points
Send Message: 32 / M / San Francisco
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Spoiler Alert! Click to show or hide jingoro2012 wrote:
Bjaker wrote:
Spoiler Alert! Click to show or hide jingoro2012 wrote:
Bjaker wrote:
jingoro2012 wrote:
guess there's no way to fix Slam Dunk since that's the one I really want to watch with the subs cut off the bottom.
Unfortunately it looks like those are hard-subs.
What kind of TV do you have?
old school 4:3 tube tv. no adjustments can be made on the back to change the size of the picture like that one person said he had. i have another tv, but it's also 4:3 crt tv and the subs cut off the bottom of the same way. strangely, hulu plus doesn't have this problem for me, but they used to and were able to fix it somehow. at least, that's what i read online somewhere.
Got it.
I'll send feedback along to the development team to see if it is something they can address in a future update to the Roku Channel.
i just checked Slam Dunk on my Roku yesterday and I can't believe it. the subs are no longer cut off the bottom. they are fully on screen. so you can fix the subs on all the old 4:3 animes to fit fully on tube tv's. i knew it could be done. thanks. too bad every other old fullscreen anime still has the cut off on the bottom problem. i guess you don't have enough staff to fix all that with other problems arising and can only fix it per anime on request.
i knew when other members were saying stuff like your tv's overscan is the problem and not crunchyroll that it was bs.
Overscan can definitely play into the problem. Especially if the subs are hardsubs.
If you have other series that you would like us to correct, please use the 'Video playback problems?' link at the bottom of the series (wait that's on PC) Just use the Contact Us form to report it and if we can fix it we will.
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12043 cr points
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Bjaker wrote:
Spoiler Alert! Click to show or hide jingoro2012 wrote:
Bjaker wrote:
Spoiler Alert! Click to show or hide jingoro2012 wrote:
Bjaker wrote:
jingoro2012 wrote:
guess there's no way to fix Slam Dunk since that's the one I really want to watch with the subs cut off the bottom.
Unfortunately it looks like those are hard-subs.
What kind of TV do you have?
old school 4:3 tube tv. no adjustments can be made on the back to change the size of the picture like that one person said he had. i have another tv, but it's also 4:3 crt tv and the subs cut off the bottom of the same way. strangely, hulu plus doesn't have this problem for me, but they used to and were able to fix it somehow. at least, that's what i read online somewhere.
Got it.
I'll send feedback along to the development team to see if it is something they can address in a future update to the Roku Channel.
i just checked Slam Dunk on my Roku yesterday and I can't believe it. the subs are no longer cut off the bottom. they are fully on screen. so you can fix the subs on all the old 4:3 animes to fit fully on tube tv's. i knew it could be done. thanks. too bad every other old fullscreen anime still has the cut off on the bottom problem. i guess you don't have enough staff to fix all that with other problems arising and can only fix it per anime on request.
i knew when other members were saying stuff like your tv's overscan is the problem and not crunchyroll that it was bs.
Overscan can definitely play into the problem. Especially if the subs are hardsubs.
If you have other series that you would like us to correct, please use the 'Video playback problems?' link at the bottom of the series (wait that's on PC) Just use the Contact Us form to report it and if we can fix it we will.
cool, thanks.
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10031 cr points
Send Message: 19 / M / New York.
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Hunter x Hunter episode 29 isnt showing subtitles on my roku
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Customer Support Manager
20704 cr points
Send Message: 32 / M / San Francisco
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Spoiler Alert! Click to show or hide
This should be working now.
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12007 cr points
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kushieda_minori wrote:
Not sure if you plan any modifications for the channel yet but here are a couple I noticed from using the channel the last 3 days:
- BUG When an episode finishes it will currently offer a "Resume from 23:46" or some such. When an episode ends, the resume time should be cleared
- Syncronize the "resume play from" with that on the website / other platforms. So if I watch half on my ipod, I could continue where I left off on my Roku
- Keep track of the last episode I watched. Then from the "Show" selection screen the "Play" button on the remote would:
- Resume the latest episode in resume mode OR
- Play the next episode numerically OR
- Play the first episode numerically if all episodes are watched, or no episodes are watched.
The "Play" button on the remote should Play/Resume an episode from the episode selection screen. I shouldn't have to "select" the episode if I want to resume/play it.
Allow me to add/remove Favorites since they are special lists. Having to edit the Favorites on the website is a little annoying.
You show the rating in stars, but don't let me select a rating
I think that's it.
I'm writing to ask you to allow me to rate the shows I watch via the roku (like Netflix does) .. But It seems to me that most of these items listed are still a problem.
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Customer Support Manager
20704 cr points
Send Message: 32 / M / San Francisco
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Spoiler Alert! Click to show or hide bluezeak wrote:
kushieda_minori wrote:
Not sure if you plan any modifications for the channel yet but here are a couple I noticed from using the channel the last 3 days:
- BUG When an episode finishes it will currently offer a "Resume from 23:46" or some such. When an episode ends, the resume time should be cleared
- Syncronize the "resume play from" with that on the website / other platforms. So if I watch half on my ipod, I could continue where I left off on my Roku
- Keep track of the last episode I watched. Then from the "Show" selection screen the "Play" button on the remote would:
- Resume the latest episode in resume mode OR
- Play the next episode numerically OR
- Play the first episode numerically if all episodes are watched, or no episodes are watched.
The "Play" button on the remote should Play/Resume an episode from the episode selection screen. I shouldn't have to "select" the episode if I want to resume/play it.
Allow me to add/remove Favorites since they are special lists. Having to edit the Favorites on the website is a little annoying.
You show the rating in stars, but don't let me select a rating
I think that's it.
I'm writing to ask you to allow me to rate the shows I watch via the roku (like Netflix does) .. But It seems to me that most of these items listed are still a problem.
I'll send these suggestions along to the Design and Development teams.
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The Best
19450 cr points
Send Message: F / Boston-ish
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Bjaker wrote:
kushieda_minori wrote:
Not sure if you plan any modifications for the channel yet but here are a couple I noticed from using the channel the last 3 days:
- BUG When an episode finishes it will currently offer a "Resume from 23:46" or some such. When an episode ends, the resume time should be cleared
I'll send these suggestions along to the Design and Development teams.
I never saw that as a bug. I actually use it as a feature. It's a quick way for me to see that I've already watched that episode, so I can just click to the next.
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12043 cr points
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Bjaker wrote:
Spoiler Alert! Click to show or hide jingoro2012 wrote:
Bjaker wrote:
Spoiler Alert! Click to show or hide jingoro2012 wrote:
Bjaker wrote:
jingoro2012 wrote:
guess there's no way to fix Slam Dunk since that's the one I really want to watch with the subs cut off the bottom.
Unfortunately it looks like those are hard-subs.
What kind of TV do you have?
old school 4:3 tube tv. no adjustments can be made on the back to change the size of the picture like that one person said he had. i have another tv, but it's also 4:3 crt tv and the subs cut off the bottom of the same way. strangely, hulu plus doesn't have this problem for me, but they used to and were able to fix it somehow. at least, that's what i read online somewhere.
Got it.
I'll send feedback along to the development team to see if it is something they can address in a future update to the Roku Channel.
i just checked Slam Dunk on my Roku yesterday and I can't believe it. the subs are no longer cut off the bottom. they are fully on screen. so you can fix the subs on all the old 4:3 animes to fit fully on tube tv's. i knew it could be done. thanks. too bad every other old fullscreen anime still has the cut off on the bottom problem. i guess you don't have enough staff to fix all that with other problems arising and can only fix it per anime on request.
i knew when other members were saying stuff like your tv's overscan is the problem and not crunchyroll that it was bs.
Overscan can definitely play into the problem. Especially if the subs are hardsubs.
If you have other series that you would like us to correct, please use the 'Video playback problems?' link at the bottom of the series (wait that's on PC) Just use the Contact Us form to report it and if we can fix it we will.
i used the contact form about Gundam Wing and Eyeshield 21 subs going off the bottom of the screen on my 4:3 tv instead of posting here about it and nothing got done about it. just thought it's weird i posted about Slam Dunk having the problem and it got fixed really fast, but when i used the contact form about Gundam Wing and Eyeshield 21 nothing happened.
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