Roku, VIA & WD

First Prev 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 Next Last

Post Reply Roku, VIA & WD

Customer Support Manager Bjaker 20722 cr points Send Message: 32 / M / San Francisco Offline	Permalink Reply Quote Posted 5/7/12 Spoiler Alert! Click to show or hide jingoro2012 wrote: Bjaker wrote: Spoiler Alert! Click to show or hide jingoro2012 wrote: Bjaker wrote: Spoiler Alert! Click to show or hide jingoro2012 wrote: Bjaker wrote: jingoro2012 wrote: guess there's no way to fix Slam Dunk since that's the one I really want to watch with the subs cut off the bottom. Unfortunately it looks like those are hard-subs. What kind of TV do you have? old school 4:3 tube tv. no adjustments can be made on the back to change the size of the picture like that one person said he had. i have another tv, but it's also 4:3 crt tv and the subs cut off the bottom of the same way. strangely, hulu plus doesn't have this problem for me, but they used to and were able to fix it somehow. at least, that's what i read online somewhere. Got it. I'll send feedback along to the development team to see if it is something they can address in a future update to the Roku Channel. i just checked Slam Dunk on my Roku yesterday and I can't believe it. the subs are no longer cut off the bottom. they are fully on screen. so you can fix the subs on all the old 4:3 animes to fit fully on tube tv's. i knew it could be done. thanks. too bad every other old fullscreen anime still has the cut off on the bottom problem. i guess you don't have enough staff to fix all that with other problems arising and can only fix it per anime on request. i knew when other members were saying stuff like your tv's overscan is the problem and not crunchyroll that it was bs. Overscan can definitely play into the problem. Especially if the subs are hardsubs. If you have other series that you would like us to correct, please use the 'Video playback problems?' link at the bottom of the series (wait that's on PC) Just use the Contact Us form to report it and if we can fix it we will. i used the contact form about Gundam Wing and Eyeshield 21 subs going off the bottom of the screen on my 4:3 tv instead of posting here about it and nothing got done about it. just thought it's weird i posted about Slam Dunk having the problem and it got fixed really fast, but when i used the contact form about Gundam Wing and Eyeshield 21 nothing happened. Yup! I got that email and sent it along to the Content group. We're a small team here, and I'm sure it is on his list of things to do. I'll check with him today to see if there is any update on it. Apologies for any wait as we investigate this.
	Report to Moderator Catching up. Please be patient.
TheAncientOne 51293 cr points Send Message: 52 / M / U.S.A. Offline	Permalink Reply Quote Posted 5/11/12 I just wanted to note that GA Geijutsuka Art Design Class episode 13 appears to be missing subtitles on the Roku. No problem, however, via the web browser on my PC.
	Report to Moderator Yes, that's my real age.
EKage 12005 cr points Send Message: 26 / M Offline	Permalink Reply Quote Posted 5/12/12 Hey how soon should we expect at least 720p quality streaming on the roku app?
	Report to Moderator
metsallica 51032 cr points Send Message: 31 / M Offline	Permalink Reply Quote Posted 5/12/12 Hello CR! Just wanted to let you guys know that the latest episode of Space Brothers, "Dear Hibito," is missing subtitles on the Roku.
	Report to Moderator
oocitadeloo 26007 cr points Send Message: Offline	Permalink Reply Quote Posted 5/17/12 Greetings CR, just wanted to inform on Roku Naruto Shippuden Episode 263 "Sai and Shin" are missing subtitles. Thanks you for your time!
	Report to Moderator
Customer Support Manager Bjaker 20722 cr points Send Message: 32 / M / San Francisco Offline	Permalink Reply Quote Posted 5/17/12 Spoiler Alert! Click to show or hide metsallica wrote: Hello CR! Just wanted to let you guys know that the latest episode of Space Brothers, "Dear Hibito," is missing subtitles on the Roku. oocitadeloo wrote: Greetings CR, just wanted to inform on Roku Naruto Shippuden Episode 263 "Sai and Shin" are missing subtitles. Thanks you for your time! Howdy! Are these still missing subtitles? (Or was it the 2-7 hour window after when the videos went live?)
	Report to Moderator Catching up. Please be patient.
Remove this advertisement
Customer Support Manager Bjaker 20722 cr points Send Message: 32 / M / San Francisco Offline	Permalink Reply Quote Posted 5/17/12 Spoiler Alert! Click to show or hide TheAncientOne wrote: I just wanted to note that GA Geijutsuka Art Design Class episode 13 appears to be missing subtitles on the Roku. No problem, however, via the web browser on my PC. BK should have this fixed today sometime. Thanks!
	Report to Moderator Catching up. Please be patient.
Mahzes 53094 cr points Send Message: 26 / M / London, England, UK Offline	Permalink Reply Quote Posted 5/20/12 Just a quick heads-up, but Digimon Xros Wars episode 9 is playing without subtitles on Roku, and isn't available on iOS (despite 10 and 11 being fine on both).
	Report to Moderator
Mahzes 53094 cr points Send Message: 26 / M / London, England, UK Offline	Permalink Reply Quote Posted 5/25/12 For the last couple of hours, when I try to access the Crunchyroll channel via my Roku, it just tells me that it 'Can't access the service' and boots me back to the main menu. I'm not having this problem with other channels, so is something up on your end?
	Report to Moderator
TheAncientOne 51293 cr points Send Message: 52 / M / U.S.A. Offline	Permalink Reply Quote Posted 5/25/12 Mahzes wrote: For the last couple of hours, when I try to access the Crunchyroll channel via my Roku, it just tells me that it 'Can't access the service' and boots me back to the main menu. I'm not having this problem with other channels, so is something up on your end? For what it is worth, I just checked my Roku again, and no problems accessing CR, so either it is a localized problem with their CDN or something wrong with the app installed on your Roku.
	Report to Moderator Yes, that's my real age.
Mahzes 53094 cr points Send Message: 26 / M / London, England, UK Offline	Permalink Reply Quote Posted 5/25/12 Hmm. I'll try deleting the channel and reinstalling it.
	Report to Moderator
Remove this advertisement
marserick 11007 cr points Send Message: Offline	Permalink Reply Quote Posted 5/25/12 My Roku 2XS will not play any of the Queen's Blade Rebellion episodes.It is stuck on a "Retrieving..." mode.
	Report to Moderator
marserick 11007 cr points Send Message: Offline	Permalink Reply Quote Posted 5/25/12 Problem solved. I updated my settings to allow mature content. Now it plays.
	Report to Moderator
The_9th_Sage 32091 cr points Send Message: 30 / M / NY State in the USA Offline	Permalink Reply Quote Posted 5/25/12, edited 5/25/12 I don't know if this will get an answer, but is there ever going to be support for HD streams on the Roku app? It'd be really nice to be able to really take advantage of my CR subscription in this way. I know someone asked this on this very page, but that was a few weeks ago and it was seemingly ignored.
	Report to Moderator
Mahzes 53094 cr points Send Message: 26 / M / London, England, UK Offline	Permalink Reply Quote Posted 5/26/12, edited 5/26/12 Okay, update on my situation; I've tried deleting and reinstalling the channel. I've also had my modem and router shut off overnight. Tried firing everything up again this morning and I'm still getting this error every time I try and load the channel; As I said, other channels still seem to be working fine and I don't seem to be having any other Internet troubles, so I'm not really sure what the problem is. It's been like this since yesterday morning.
	Report to Moderator

Quote Selected

First Prev 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 Next Last

You must be logged in to post.

Popular Shows

Platforms and Devices

Premium Memberships

Language

Support

Crunchyroll