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Customer Support Manager
20704 cr points
Send Message:   32 / M / San Francisco
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Spoiler Alert! Click to show or hide Somnei wrote:
An official statement on the status of Roku HD streaming would be nice.
Official Statement - We're still working on it. I do not have a date for when this will be available.
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50 cr points
Send Message: 17 / M
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Sorry for being unclear. When I downloaded the Chrunchyroll channel onto my roku, it gave me a choice to link my account. If I do not link my account Chrunchyroll works fine, if I link my account Chrunchyroll channel refuses to work at all, it won't even open it just says the service is unavailable. Once I unlink my account from the Roku channel, Chrunchyroll works again. This problem hasn't been always been a problem since I purchased my Roku, I used to be able to link my account and it would work properly, only for this last month or so has it been doing this to me. I'm asking to is there something wrong with my account? Do I need a membership? I apologize if this is unclear as well.
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18019 cr points
Send Message: 24 / M
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Same problem as previous post.
When using roku 2, I attempt to launch the crunchyroll channel and I get "we were unable to connect to th service. Please try again In a few
Minutes." other channels are connected fine so it's not a net issue on my end. Any suggestions?
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41973 cr points
Send Message: 41 / M / PA.
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t3hd3r3k wrote:
Same problem as previous post.
When using roku 2, I attempt to launch the crunchyroll channel and I get "we were unable to connect to th service. Please try again In a few
Minutes." other channels are connected fine so it's not a net issue on my end. Any suggestions?
I get the same thing but I don't think it's just CR. Netflix is also down... as far as Roku channels go.
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50 cr points
Send Message: 17 / M
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I talked to Roku support, they said it was a problem on the channel providers end, well at least for me and t3hd3r3k I would think.
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18019 cr points
Send Message: 24 / M
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Xiruk21 wrote:
I talked to Roku support, they said it was a problem on the channel providers end, well at least for me and t3hd3r3k I would think.
okay thank you for the heads up on that.
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51269 cr points
Send Message: 52 / M / U.S.A.
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Bjaker wrote:
Official Statement - We're still working on it. I do not have a date for when this will be available.
They may want to put the pedal to the metal, as Funimation just announced they will be coming out with a Roku app in late July or early August, and they specifically noted, "HD video included", and the same for the Android/iPad and Samsung apps they announced for the same time frame.
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14667 cr points
Send Message: 32 / M / Staten Island, NY...
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TheAncientOne wrote:
Bjaker wrote:
Official Statement - We're still working on it. I do not have a date for when this will be available.
They may want to put the pedal to the metal, as Funimation just announced they will be coming out with a Roku app in late July or early August, and they specifically noted, "HD video included", and the same for the Android/iPad and Samsung apps they announced for the same time frame.
They probably have their hands tied, especially with them preparing to release a PS3 app.
How is the video quality with the Roku? Is it upconverted sharp, but not HD... or is it just fuzzy SD?
I am contemplating returning the AppleTV, and getting a Roku.
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51269 cr points
Send Message: 52 / M / U.S.A.
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GodWhomIsMike wrote:
They probably have their hands tied, especially with them preparing to release a PS3 app.
How is the video quality with the Roku? Is it upconverted sharp, but not HD... or is it just fuzzy SD?
I am contemplating returning the AppleTV, and getting a Roku.
I would say it leans more to the sharp side than the fuzzy side. I am viewing it on only a 720p display, however, so I cannot speak for the results on a 1080p display.
I did realize I had my TV set to "aspect" (i.e., the full 1366 x 768 resolution of the panel), and setting it to the 1:1 mode I use for my DVD player made the picture noticeably sharper. (No surprise, since this was effectively causing it to double-upscale the CR 480p content).
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50577 cr points
Send Message: 33 / M
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I'm viewing on a 1080p display and I think the quality is pretty good. It isn't HD but it is better than Hulu's 480p anime and I have seen no artifacting what-so-ever. If you do decide to go the Roku route, Sam's club sells it in a bundle with the Roku xs (1080p, wireless or wired, angry birds), HDMI cable that is probably 6 feet, and 2 months of free Hulu plus for $89. Much better than the normal $99 for just the Roku xs
*edit- As a new Roku user I have been searching to find this answer but cannot so I figured I'd ask here (sorry if it is in an obvious place that I missed) but what is the usual delay between episode posting on CR and then availability on Roku, like simulcasts for instance?
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Customer Support Manager
20704 cr points
Send Message: 32 / M / San Francisco
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Spoiler Alert! Click to show or hide batou01 wrote:
I'm viewing on a 1080p display and I think the quality is pretty good. It isn't HD but it is better than Hulu's 480p anime and I have seen no artifacting what-so-ever. If you do decide to go the Roku route, Sam's club sells it in a bundle with the Roku xs (1080p, wireless or wired, angry birds), HDMI cable that is probably 6 feet, and 2 months of free Hulu plus for $89. Much better than the normal $99 for just the Roku xs
*edit- As a new Roku user I have been searching to find this answer but cannot so I figured I'd ask here (sorry if it is in an obvious place that I missed) but what is the usual delay between episode posting on CR and then availability on Roku, like simulcasts for instance?
2-7 hours for the subtitles to sync. If they haven't after 7, please let us know so we can push new encodes!
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50 cr points
Send Message: 17 / M
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Bjaker wrote:
Spoiler Alert! Click to show or hide Xiruk21 wrote:
When ever I try to link my online account to the Crunchyroll channel on Roku, the channel doesn't load at all for the first three tries and just says error and after that it loads but only offers episodes of current simulcast anime and drama that hasn't been released yet. When I unlink my account Chrunchyroll works perfectly on the Roku. Is it a problem with my account?
Sorry, I'm afraid this isn't clear to me.
Can you walk me through what you're doing?
Sorry for being unclear. When I downloaded the Chrunchyroll channel onto my roku, it gave me a choice to link my account. If I do not link my account Chrunchyroll works fine, if I link my account Chrunchyroll channel refuses to work at all, it won't even open it just says the service is unavailable. Once I unlink my account from the Roku channel, Chrunchyroll works again. This problem hasn't been always been a problem since I purchased my Roku, I used to be able to link my account and it would work properly, only for this last month or so has it been doing this to me. I'm asking to is there something wrong with my account? Do I need a membership? I apologize if this is unclear as well.
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51269 cr points
Send Message: 52 / M / U.S.A.
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Xiruk21 wrote:
Sorry for being unclear. When I downloaded the Chrunchyroll channel onto my roku, it gave me a choice to link my account. If I do not link my account Chrunchyroll works fine, if I link my account Chrunchyroll channel refuses to work at all, it won't even open it just says the service is unavailable. Once I unlink my account from the Roku channel, Chrunchyroll works again. This problem hasn't been always been a problem since I purchased my Roku, I used to be able to link my account and it would work properly, only for this last month or so has it been doing this to me. I'm asking to is there something wrong with my account? Do I need a membership? I apologize if this is unclear as well.
Have you tried this?:
1. Unlink your account on the Roku
2. Delete the app from the Roku
3. Verify via the web browser that the Roku no longer shows as a device
4. Add the CR app to the Roku again
5. Try linking your account once more
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50 cr points
Send Message: 17 / M
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TheAncientOne wrote:
Xiruk21 wrote:
Sorry for being unclear. When I downloaded the Chrunchyroll channel onto my roku, it gave me a choice to link my account. If I do not link my account Chrunchyroll works fine, if I link my account Chrunchyroll channel refuses to work at all, it won't even open it just says the service is unavailable. Once I unlink my account from the Roku channel, Chrunchyroll works again. This problem hasn't been always been a problem since I purchased my Roku, I used to be able to link my account and it would work properly, only for this last month or so has it been doing this to me. I'm asking to is there something wrong with my account? Do I need a membership? I apologize if this is unclear as well.
Have you tried this?:
1. Unlink your account on the Roku
2. Delete the app from the Roku
3. Verify via the web browser that the Roku no longer shows as a device
4. Add the CR app to the Roku again
5. Try linking your account once more
I did that a week into the problem, it didn't change anything, but I might have done it wrong. I'll try again.
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15 cr points
Send Message: F / in between the or...
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Roku, VIA & WD 
... if I had the money to be a prem memb, don't you think I'd just go and buy my anime instead of having to watch it here? 
