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Roku, VIA & WD
25 cr points
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31 / M
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Posted 5/16/13
Bodacious Space Pirates episode 24 is not working on Roku. All episodes up to that point work fine.

Commercial plays, goes to loading screen with episode name and progress bar, then returns to the previous screen.
43010 cr points
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Posted 5/18/13
I've noticed many people having the same issue of CR constantly rebuffering/loading on the Roku box. Has there been a explanation as to why CR is constantly having to reload/buffer episodes while using the Roku? I am experiencing these problems at the moment, all other apps seem to work fine on my Roku as well.
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32 / M
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Posted 5/19/13
Ya it would be really nice to know why CR has problems functioning correctly for more than a few minutes. You would think this would be a concern.

I haven't payed for CR for years because it always has issues. You would think it wouldn't take them years to solve their issues, but it does. Don't think there is a slower company out there, at least not ones that stay open.
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31 / M
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Posted 5/21/13

Renthrak wrote:

Bodacious Space Pirates episode 24 is not working on Roku. All episodes up to that point work fine.

Commercial plays, goes to loading screen with episode name and progress bar, then returns to the previous screen.


This problem persists. No change.
24018 cr points
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Posted 5/22/13

Renthrak wrote:


Renthrak wrote:

Bodacious Space Pirates episode 24 is not working on Roku. All episodes up to that point work fine.

Commercial plays, goes to loading screen with episode name and progress bar, then returns to the previous screen.


This problem persists. No change.


Just out of curiosity, has your Roku been updated to the new UI or are you still on the old UI?
24018 cr points
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Posted 5/22/13
Also, for my own information, Is there yet a proper Crunchyroll channel for the WD TV Live box, or is it still that horrible hack that won't let you use your premium membership?

I ask because Roku has changed their UI and the new one has a HUUUUGE advert taking up nearly half the screen on the channels page which sometimes displays stuff that is innapropriate for children to see. (My kids use Roku quite a bit) So far, despite a massive outcry Roku has been utterly unresponsive.

As such I am considering other alternatives to the Roku that don't involve DIYing something, and the WD TV Live is at the top of my list. but if it doesn't have Crunchyroll it may not stay there long.
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31 / M
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Posted 5/22/13

Bishounen wrote:


Renthrak wrote:


Renthrak wrote:

Bodacious Space Pirates episode 24 is not working on Roku. All episodes up to that point work fine.

Commercial plays, goes to loading screen with episode name and progress bar, then returns to the previous screen.


This problem persists. No change.


Just out of curiosity, has your Roku been updated to the new UI or are you still on the old UI?


It is the UI with a gray background. I have no idea if that is the newest or not.
The Wise Wizard
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Posted 5/22/13

Bishounen wrote:
As such I am considering other alternatives to the Roku that don't involve DIYing something, and the WD TV Live is at the top of my list. but if it doesn't have Crunchyroll it may not stay there long.

When I purchased a unit in late February, the only access to CR was via the Flingo app. As I have seen no announcement from CR of a native app, it seems safe to assume there isn't one.

One way to avoid the new UI would be to purchase one of the older Roku units (i.e, Roku XD, Roku XD|S), as they are not going to receive the update. Given that some people may be selling their older unit to upgrade to the Roku 3, you could find a good deal on a perfectly functional used unit.



Renthrak wrote:
It is the UI with a gray background. I have no idea if that is the newest or not.

The new UI lays out the channels in a grid, like this:
http://blog.streamingmedia.com/wp-content/uploads/2013/03/MyChannels.jpg

If you aren't seeing that, you haven't been upgraded. If you have an older Roku (i.e., before the Roku 2, like my Roku XD|S), you will not be receiving the UI update.

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31 / M
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Posted 5/23/13

Renthrak wrote:

Bodacious Space Pirates episode 24 is not working on Roku. All episodes up to that point work fine.

Commercial plays, goes to loading screen with episode name and progress bar, then returns to the previous screen.


This is still not fixed.

If someone would be kind enough to tell me what exactly it takes to get them to pay attention to a problem, I would be grateful.
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Posted 5/25/13
This just started happening today. Subtitles on new episodes (Muromi, Oreimo) are not showing up in Roku. Previous episodes show subtitles on Roku. Subtitles work on PC.

Tried rebooting Roku, re-linking, neither fixed issue
The Wise Wizard
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54 / M / U.S.A.
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Posted 5/25/13

Renthrak wrote:


Renthrak wrote:

Bodacious Space Pirates episode 24 is not working on Roku. All episodes up to that point work fine.

Commercial plays, goes to loading screen with episode name and progress bar, then returns to the previous screen.


This is still not fixed.

If someone would be kind enough to tell me what exactly it takes to get them to pay attention to a problem, I would be grateful.

Have you tried using the "Contact Us" link to report the problem, rather than waiting for a response in the forum?

FYI, I can confirm the problem with episode 24 not starting occurs both with my account unlinked (free viewing) and linked, so it isn't due to an ad problem. On mine, with the account unlinked, even the commercial didn't play. I also noted episode 24 is out of position (shown after episode 20, instead of after 23), which I assume is the same as on your Roku.

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31 / M
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Posted 5/25/13

TheAncientOne wrote:


Renthrak wrote:


Renthrak wrote:

Bodacious Space Pirates episode 24 is not working on Roku. All episodes up to that point work fine.

Commercial plays, goes to loading screen with episode name and progress bar, then returns to the previous screen.


This is still not fixed.

If someone would be kind enough to tell me what exactly it takes to get them to pay attention to a problem, I would be grateful.

Have you tried using the "Contact Us" link to report the problem, rather than waiting for a response in the forum?



Thank you, I will do so.
14029 cr points
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53 / F
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Posted 5/27/13
Ooh yeah, same for me. Space Pirates 24 is also a dead link on Roku.
OrgAsg 
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Posted 5/27/13

Bjaker wrote:



We noticed that and are looking into it!!


Any update on the users that live in the same general area and were having loading issues? I've pretty much stopped using the Roku app because of this.
Vegetable Support Manager
Bjaker 
37429 cr points
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34 / M / San Francisco
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Posted 5/28/13
For those from Kentucky who are having issues.

Can you please give me the following information so our Operations team can investigate further.

IP:
ISP:

Can you also run the following CMD test?

tracert cp150757.edgefcs.net


Thanks much!
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