"VIP" Support
25032 cr points
Send Message: Send PM GB Post
33 / M
Posted 1/3/11 , edited 1/3/11
Premium/paid members apparently get "VIP email support, fast response time." What are the response times, and are we meant to use another form other than the contact us form?
100039 cr points
Send Message: Send PM GB Post
31 / M / California
Posted 1/3/11 , edited 1/4/11
VIP response times are for emails through the contact form alone but I was off for New Years weekend and have just responded to your email since I'm still catching up on all of the emails that were sent during over the weekend.

If it ever takes longer than a week to receive a response, you should send a new email in case the email was accidentally overlooked.
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