Credits for time lost?
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Posted 3/14/11
I am curious since all of our favorite simulcasts are being Pushed back Understandably considering the situation in Japan Will we receive credit for this time ? As in an extension to our existing membership? i assume the answer would be yes but i just want to check. thanks.
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Posted 3/15/11
I admit i feel it would be wrong for crunchyroll to still charge for membership despite not simulcasting but i suspect the answer would be no to your question.

The Wise Wizard
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Posted 3/15/11

mori231 wrote:

I am curious since all of our favorite simulcasts are being Pushed back Understandably considering the situation in Japan Will we receive credit for this time ? As in an extension to our existing membership? i assume the answer would be yes but i just want to check. thanks.

I would expect not. The simulcasts have been delayed, not halted. This also has no effect on shows that are already in the library.

Keep in mind that the situation is beyond CR's control. It would be like expecting your cable or satellite provider to give you credit because the feed from several channels were temporarily suspended by those channels to all outlets.
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Posted 3/15/11 , edited 3/15/11

TheAncientOne wrote:


mori231 wrote:

I am curious since all of our favorite simulcasts are being Pushed back Understandably considering the situation in Japan Will we receive credit for this time ? As in an extension to our existing membership? i assume the answer would be yes but i just want to check. thanks.

I would expect not. The simulcasts have been delayed, not halted. This also has no effect on shows that are already in the library.

Keep in mind that the situation is beyond CR's control. It would be like expecting your cable or satellite provider to give you credit because the feed from several channels were temporarily suspended by those channels to all outlets.


And my cable and satellite company Would Do precisely - Give me a credit. That And I am not asking for a Refund Just if the simulcasts are Postponed for 2 months I expect credit for 2 months. I don;t pay for the back library i have seen all of it.. I pay for the fast access to the new stuff, Thats the whole point of paying as EVERYONE has access to old stuff anyways.

The Only benefit of premium membership IS the Simulcasts the rest is free to all..
The Wise Wizard
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Posted 3/15/11

mori231 wrote:
And my cable and satellite company Would Do precisely - Give me a credit. That And I am not asking for a Refund Just if the simulcasts are Postponed for 2 months I expect credit for 2 months. I don;t pay for the back library i have seen all of it.. I pay for the fast access to the new stuff, Thats the whole point of paying as EVERYONE has access to old stuff anyways.

The Only benefit of premium membership IS the Simulcasts the rest is free to all..

So you are seriously telling me that if say, there if, for example, was a major disaster in Atlanta, and feeds to all satellite and cable companies were cut from all Turner networks, your company would give you a credit? I would like to know who your provider is, as most do not give a credit even when channel(s) are pulled due to a contract dispute.

The last time I checked, non-premium members don't get:

1. Viewing with no commercials
2. 480p or 720p (vs. SD only)
3. Viewing 1 week earlier than free members

So simulcasts being the "only benefit" is clearly false.



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Posted 3/15/11
3 is Simulcasts.. so that gives you HD quality and lack of commercials Big whoop..
Zhiroc 
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Posted 3/15/11

mori231 wrote:
The Only benefit of premium membership IS the Simulcasts the rest is free to all..

No, the benefit of premium membership is QUICKER access to the simulcasts (and other content). And when the broadcasts resume, you'll get the same benefit.

I don't recall my cable company giving me any credit when the writers went on strike and all the content went to reruns. I don't think yours will either. If the cable goes off the air, sure. But not otherwise.

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Posted 3/15/11
As much as i would like to argue the point stands.. i would hope to recieve a credit as the Main purpose of having the premium is to Allow us to watch the anime quicker..
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Posted 3/15/11
How come all these shows are being delayed anyway they have aired crunchyroll is just using the earthquake as a reason not to sub because illegal anime sites have raws for a bunch of these shows
Ronin
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Posted 3/16/11
This is covered in our Terms of Service:
http://www.crunchyroll.com/tos

Force Majeure.
Crunchyroll will not be liable to you by reason of any failure or delay in the performance of its obligations hereunder on account of events beyond its reasonable control, which may include, without limitation, denial-of-service attacks, strikes, shortages, riots, insurrection, fires, flood, storm, explosions, acts of God, war, terrorism, governmental action, labor conditions, earthquakes, material shortages, failure of the internet or extraordinary connectivity issues experienced by major telecommunications providers and unrelated to Crunchyroll infrastructure or connectivity to the internet or failure at an Crunchyroll co-location facility (each a "Force Majeure Event"). Upon the occurrence of a Force Majeure Event, Crunchyroll will be excused from any further performance of its obligations effected by the Force Majeure Event for so long as the event continues, and for such further period of time that Crunchyroll may reasonably require to recover from the effects of such Force Majeure Event.


So there will be no extensions given out because of this. You actually aren't losing anything anyways; you will still be receiving the same amount of videos for the amount of money you are spending.
The Wise Wizard
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Posted 3/16/11

VongolaXEspada wrote:

How come all these shows are being delayed anyway they have aired crunchyroll is just using the earthquake as a reason not to sub because illegal anime sites have raws for a bunch of these shows

Crunchyroll's contract is based on making the episode available a specific time (typically one hour) after it airs on a specific network/station. If that network/station has not aired the episode yet, despite the fact another has, they do not have the legal right to post the episode. This is the reason you will sometimes see a simulcast for a specific series seemingly delayed by days; because the simulcast rights CR was able to obtain tie it to a network/station that broadcasts as a later date, rather than the primary network broadcast.

As to your "a reason not to sub" assertion, as they would still have the same amount of work to do in the end, it makes no sense. Also, most, if not all the sub work is done by the licensor, not Crunchyroll.
Zhiroc 
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Posted 3/16/11

VongolaXEspada wrote:

How come all these shows are being delayed anyway they have aired crunchyroll is just using the earthquake as a reason not to sub because illegal anime sites have raws for a bunch of these shows


Based on this broadcast update (http://randomc.net/2011/03/16/quick-update-on-broadcast-schedules/), it seems like Crunchyroll's slate is pretty up to date.
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