Cancel Premium Account Results in Remaining Time Left Going to the Void?
57029 cr points
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31 / M
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Posted 3/22/11
I cancelled my premium account today but I still have a few weeks left until it ends but once I cancel I lost premium status!
What happen to the remaining weeks I've paid already!?
I either want credit for the time I lost or premium status until the time is up!
1007 cr points
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Posted 3/28/11
Same thing happened to me. Paid yesterday and lost all the time I paid for. Please fix. Already posted a couple times. I can do a stop payment, but I would rather you guys just fix the access.
58031 cr points
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27 / M / United States
Online
Posted 3/31/11
sorry to say this is not a bug it is just how the system works when you cancel the service stops.
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