Mexico is not part of North America?
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35 / M / Guadalajara, Mexico
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Posted 3/31/11
I'm sorry if this has been asked, but I see that a lot of the new simulcast are offered to North America and South America, but when I go to the page of the series it just says the content is not available in my region (Mexico). I'm guessing Mexico is then being grouped with Central America? Could you please state which countries are included in North America and South America?
Ronin
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30 / M / California
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Posted 3/31/11
Seems some shows have incorrect region restrictions. We'll have that fixed up.
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35 / M / Guadalajara, Mexico
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Posted 4/4/11 , edited 4/4/11
Before all , thank you very much for your hard work and timely response.

The only other problem I have encounter so far is that SKET Dance and Battle Girls - Time Paradox also appears as not available, even though I'm a paid subscriber outside of Asia. Also STEINS-GATE is still unavailable, it seems it still has incorrect region restrictions as well. But I guess this is because you guys just announced it and haven't changed the restriction yet.
Ronin
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30 / M / California
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Posted 4/4/11
Mexico is a part of North America, so if we list North America as a location that a show is available in, that is supposed to include Mexico. If you are unable to watch one of these shows, there's a problem that needs to be reported to us so that we can fix it.
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35 / M / Guadalajara, Mexico
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Posted 4/4/11
I'm sorry, I re-opened all the new simulcasts and understood it was being taken as part of North America. So I edited my last post, sorry for the confusion caused. I'm really happy about the news and the service you guys provide is really good.
Ronin
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30 / M / California
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Posted 4/4/11
There were problems with Battle Girls and SKET Dance since we were requiring premium membership for many countries. We had some of the logic wrong so those should be fixed now. Gonna fix STEINS;GATE in a second.
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