free trial issue
6090 cr points
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29 / M / inside the madnes...
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Posted 4/17/11 , edited 4/17/11
i recieved a coupon for a 30 day trial in my email and i use it so today i look at my account status page and its showing up as a 14 day trial?
i noticed this on the payment page but the coupon was for 30 days
so im wondering if this is a system error, display error, or a problem with the code?
and is there any way to fix it?
heres the email (i put a mosaic over my email and coupon code)
jsc315 
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32 / M / IL
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Posted 4/17/11
I got one of these too. I guess I'll hold off and see if things get fixed before i redeem my code. Try emailing CR as to sometimes they get these kind of issues fixed faster and they respond much faster in email often when your a premium member then on the forums.
Kiki's Customer Support Service
Kiki 
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F / Nova Scotia
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Posted 4/17/11 , edited 4/17/11


I'm still in training, but I want to try to help you on my own.

I canceled it, try signing up again.

6090 cr points
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29 / M / inside the madnes...
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Posted 4/18/11

Kippu wrote:



I'm still in training, but I want to try to help you on my own.

I canceled it, try signing up again.



Thank you its working now
i verified it on my premium membership status page
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