Fairy Tail 75
17054 cr points
Send Message: Send PM GB Post
26 / M
Offline
Posted 4/18/11
When will this be fixed for app viewing? Infact there are tons of eps not working with other anime. Is this how CR does things? Just wait for someone (paying, no less) to point it out and then you wait several weeks before finally doing your jobs? I'm tired of CRs laziness with all these uploads. Last time I pointed out a broken episode, I got a forum reply "Will fix now" and it wasnt fixed till weeks later. If this ep isnt fixed within the the next 48 hours (which is a lot given its CRs JERB) Im unsubscribing. Trolling? Hardly. Ive been very patient with these hiccups, even pointing them out and yet nothing is done, no point supporting another business taking advantage of its own neccessity by being slack
114152 cr points
Send Message: Send PM GB Post
27 / M / in a world where...
Offline
Posted 4/18/11
idle threats wont work u dont know the whole story u have no idea how much work CR does i doubt they will bend over backwards just to keep u

fine they need to fix it alert them and let them do their jobs
Ronin
95035 cr points
Send Message: Send PM GB Post
30 / M / California
Offline
Posted 4/19/11
I'm guessing you are referring to this:
http://www.crunchyroll.com/forumtopic-673757/otome-yokai-ep-2

I said we'd add it as soon as we can and we did. At the time, we had thousands of videos in a queue to be encoded. So, unfortunately, it took a few weeks for our system to get to that episode.

This particular issues is an easy fix so it will be available through iPad within the next 7 hours.

We have a list of all of the episodes are are currently missing and we are working to get everything up and running as quickly as we can. We've worked hard on this and now I'd say at least 90% of the videos are readily available through the various platforms we support. Though, there are going to be pocket cases that we need to get a new source video for which will take longer to make available.
17054 cr points
Send Message: Send PM GB Post
26 / M
Offline
Posted 4/19/11 , edited 4/24/11
I thank the fast reply, despite uhohiamdead's obvious and abysmal attempt at sucking up to Crunchyroll.

I still fail to see how all this occurs without proper 'checking' each episode prior to uploading, even if its all done in one go.

Editt: dude I am watxhing older series right now and even now every few episodes there are plenty which are out of sync. The descriptions are completely amatuer and they have obviously been this way for some time. And let us now forgetting the DISGRACEFUL Durarara fiasco several weeks back, which even then still isnt completely rectified. Dont you dare tell me you guys are 'doing your best'
Ronin
95035 cr points
Send Message: Send PM GB Post
30 / M / California
Offline
Posted 4/26/11
You can complain but, without specific details, it will be unproductive complaining since the problem will not be fixed. We have at 11 versions of every video so it is impossible for us to check to make sure each one is working properly. This is why we rely on users to report issues to us so that we can fix them.
jree78 
71292 cr points
Send Message: Send PM GB Post
38 / M / Houston, TX
Offline
Posted 4/26/11
BasouKazuma, dude you are a good person I have much respect for you keeping your cool.
You must be logged in to post.