Cancelling premium completely cancels the current day's ive payed for?!
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Posted 4/26/11 , edited 4/26/11
What the hell?

I payed for another month about 1 week ago, but needed to cancel my subscription, i did that and it removed the remainder of the subscription time from my account. What the hell do you think you're playing at with such a weak system?

There was no warning about this until AFTER the membership was canceled :|
Ronin
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Posted 4/26/11 , edited 4/26/11

Secur wrote:

What the hell?

I payed for another month about 1 week ago, but needed to cancel my subscription, i did that and it removed the remainder of the subscription time from my account. What the hell do you think you're playing at with such a weak system?

There was no warning about this until AFTER the membership was canceled :|


I answered this question for someone else here:
http://www.crunchyroll.com/forumtopic-707941/please-review-your-billing-practices-everyone-please-read

Billing issues are only handled through email so please contact us here:
http://www.crunchyroll.com/help?topic=contact
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