JUST WANT TO CLEAR THING!!!
Posted 6/20/11
In the first place you are the 1 giving me a FREE 1 month.... now you've charge me for 2 months without knowing or even sending me an email about it..... TELL ME NOW HOW CAN I UNSUBSCRIBE TO THIS SITE... YOUR MARKET IS NOT GOOD IF YOUR NOT GOING TO INFORM THAT YOU ARE GOING TO CHARGE ME AFTER THE FREE MONTH... JUST REMOVE MY CREDIT CARD FROM YOUR SYSTEM ...........
Posted 6/20/11 , edited 6/20/11
Wow. That post gave me cancer.

Take it up with Kippu or shinji or someone. There is no need to blurt out such hateful crap over your inability to use the subscription function properly.

And you'll find it in your account setting how to cancel your membership. It's just right there in plain sight in Premium Membership Status. It will say Cancel Membership. Click on that and follow the instructions.
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Kiki 
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Posted 6/20/11

fireblaire wrote:

In the first place you are the 1 giving me a FREE 1 month.... now you've charge me for 2 months without knowing or even sending me an email about it..... TELL ME NOW HOW CAN I UNSUBSCRIBE TO THIS SITE... YOUR MARKET IS NOT GOOD IF YOUR NOT GOING TO INFORM THAT YOU ARE GOING TO CHARGE ME AFTER THE FREE MONTH... JUST REMOVE MY CREDIT CARD FROM YOUR SYSTEM ...........


I just took a look at your account and it seems you have watched media this month and last month. So I highly doubt you wouldn't have known you were still being charged, considering you would have seen you were still a premium member. The whole reason we take in your credit card information is because the membership renews after the expiry date. You would have had to cancel if you no longer wanted to be a Premium Member or just disable the renewal, which can all be accessed in your account settings.
If you want to cancel, you may do so by following these instructions:

Go to your Premium Membership Status page
Click the "Cancel Membership" link
Click the "Complete Cancellation" button (if there is one)
Fill out the Exit Survey and submit it

If you have less than 30 days left in the membership, it will cancel immediately. Otherwise, it will just cancel the renewal.

~Locked
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