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Problem with android app.
42007 cr points
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Posted 7/22/11
Hey recently crunchyroll updated on my phone and then all of a sudden it never loads the episode list. What's up wrong with it?

Like I said I am running droid 2.2 on a LG's Google 2X phone. Crunchroll updates and all of a sudden I cannot play any videos on the phone because I cannot access the anime episodes. I have tried uninstalling the app and reinstalling the app. When I log into my premium account it still doesn't work. So I tried clearing the cache data as well as the user info data and logged back in again. And it still doesn't work. So I tried un-installing and reinstalling again and it still doesn't work. What do I need to do to get this fixed or is this a crunchyroll mess up?
Ronin
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30 / M / California
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Posted 7/22/11

add1cted2 wrote:

Hey recently crunchyroll updated on my phone and then all of a sudden it never loads the episode list. What's up wrong with it?

Like I said I am running droid 2.2 on a LG's Google 2X phone. Crunchroll updates and all of a sudden I cannot play any videos on the phone because I cannot access the anime episodes. I have tried uninstalling the app and reinstalling the app. When I log into my premium account it still doesn't work. So I tried clearing the cache data as well as the user info data and logged back in again. And it still doesn't work. So I tried un-installing and reinstalling again and it still doesn't work. What do I need to do to get this fixed or is this a crunchyroll mess up?


I think we released 3 updates today because people were reporting that the lists weren't loading. Make sure you have version 0.3.11 and try again. If you still have problems, please tell us.
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Posted 7/23/11
I have the same phone and the same problem...running 3.12 version and wont load any episodes
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Posted 7/23/11
Got same prob on lg ally
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37 / M
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Posted 7/23/11
I am having the same problem, on a Verizon Motorola Droid X2 running Android 2.2.2. Crunchyroll app version 0.3.12.
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Posted 7/25/11
Can we please get an update from CR on what is going on, we understand there are going to be hiccups but you need to post what is going on and what the plan is to fix it.....dont pull a sony on us.
Ronin
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30 / M / California
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Posted 7/25/11
Might be an issue with our server. So we're still looking into this but hope to have a fix later today unless the issue is not what we suspect.
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26 / M / Montreal, Canada
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Posted 7/25/11
From the reports I've seen so far it only occurs on 2.2 or older. I use it on my 2.3 no probleme, I just finished watching Gintama 218 with it
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Posted 7/26/11
Ya for me I still have problems with it. I even have crunchyroll version 3.12.
Ronin
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30 / M / California
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Posted 7/26/11
Updated app to version 0.3.13 just now. Please try it out and report back to tell us whether or not you still have problems. This bug is proving to be difficult to debug.
garvan 
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Posted 7/27/11
D on'twork on samsung galaxy s running droid 2.2
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26 / M / United States
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Posted 7/27/11
Still does not work on my Motorola Droid X2 event after updating to 0.3.13.
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32 / M / Colorado Springs, CO
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Posted 7/27/11 , edited 7/27/11
Still having issue with list not loading after update on my galaxy s
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Posted 7/27/11
I posted somewhere else recently and all I can say is that the bleach and Naruto apps work great on wi fi and 3g. but the crunchyroll app only works with wifi. with just 3g it won't recognize me being logged in or my account status, won't load episode lists consistently, and of course, won't play because my account status isn't recognized. i really like these apps.

But like I mentioned, the Bleach and Naruto apps work flawlessly. just needs a resume option in case of disconnect.
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37 / M
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Posted 7/27/11 , edited 7/27/11
Mine does not work with the new version 0.3.13. As Renoishii said It does work if I am on WiFi but doesn't if I am using 3G, odd.

I hope Verizon gets the 2.3 update out for the Droid X2 soon.
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