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Post Reply Website Enhancement - My Queue
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33 / M / Planet Sanno
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Posted 8/17/13


Thank you for the assistance, Suikojay. That answered my question about the Watchlist before I had a chance to ask it in the first place.
JJtoob 
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30 / M / Napa, CA
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Posted 8/17/13 , edited 8/17/13
OMFGBBQEXPLODINGKITTEHS I actually spent a freaking hour last week going by alphabetical order to figure out what series I had watched in order to add them to my watchlist...

I don't always read the news, so maybe a warning when you get to the watchlist page would have been nice... I found this thread after I couldn't find the watchlist page, and decided to search the forum.

I think it is awesome to be able to display what titles you have watched. I have an impressive record, and wish to display it to others. I mean, I'm not that old on this site, but look at my CR points. This shows how much I love you guys. If you are going to take it away, please consider some other way for me to inflate my ego haha!
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M / Philadelphia, Pen...
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Posted 8/19/13 , edited 8/19/13
I wish CR would have at least alerted members that it was going to get rid of the Watched List, so that I could have saved it before it was gone. I spent a decent amount of time compiling all the shows I have watched and then BOOM! it's gone. Pretty lame. Now I am dreading having to go to another website (MyAnimeList.com) and start all over...
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M / 七十七 / ミシガン
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Posted 8/19/13 , edited 8/19/13

gobbleschnauser wrote:

I wish CR would have at least alerted members that it was going to get rid of the Watched List, so that I could have saved it before it was gone. I spent a decent amount of time compiling all the shows I have watched and then BOOM! it's gone. Pretty lame. Now I am dreading having to go to another website (MyAnimeList.com) and start all over...

Yeah, it was slowly being worked out of the design since at least Dec. 2011, with the Queue feature being its replacement. You can still access your watch-list, though, thru this link: http://www.crunchyroll.com/manager. Once u go here, just click on whatever u named your watchlist, then click on the Open in full page link. And you're there!

Not sure how long that'll still be there, though.
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M / Philadelphia, Pen...
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Posted 8/19/13 , edited 8/19/13
Wow, thanks suikojay! You just saved the day! I was able to recover my list from your link! Domo arigato!
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16 / M / My room where els...
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Posted 8/24/13
suikojay u saved me now i can move my watch-list thanks.
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27 / M / St Louis Mo
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Posted 10/31/13
Wow thank you
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Posted 12/9/13
Hello, Please I just want to know why I can't see all my queue on the PS4 app and Roku app, I only can see some programs but no all even new programs like attack on titan is not there. Thank you.
The Wise Wizard
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54 / M / U.S.A.
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Posted 12/9/13

ovivascu wrote:

Hello, Please I just want to know why I can't see all my queue on the PS4 app and Roku app, I only can see some programs but no all even new programs like attack on titan is not there. Thank you.

Make certain you have "Show Mature Content" set (it isn't by default) in your Video Preferences here on the website.
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Posted 12/9/13
yes it is on "Show Mature Content" but I can't see all the programs on the queue.
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F / Dallas
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Posted 12/13/13
Eyeshield 21 suddenly disappeared from my Queue, but it is still part of the catalog here at Crunchy and when I go to the series I still have the Remove option (which I turned off and on to see if that would restore it to my queue but it didn't work). The show also does not show up in my "Recently Watched" section anymore. It is also no longer showing in the Sports genre section.
One Punch Mod
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F / Boston-ish
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Posted 12/13/13 , edited 12/13/13

SaltyFrog75 wrote:

Eyeshield 21 suddenly disappeared from my Queue, but it is still part of the catalog here at Crunchy and when I go to the series I still have the Remove option (which I turned off and on to see if that would restore it to my queue but it didn't work). The show also does not show up in my "Recently Watched" section anymore. It is also no longer showing in the Sports genre section.


This is a recent, known problem that is being worked on. The best place to report issues like this, or see if others have reported the issue (including if they have received an answer), is the Site Support / Minor Questions forum.
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40 / M
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Posted 12/21/13
I enjoy this site and hope it keeps growing!
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23 / M / Toronto, Canada
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Posted 1/2/14
Thanks suikojay! Now I can see my old watch-list!
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25 / USA
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Posted 5/11/14 , edited 5/11/14
I actually think the way Crunchyroll has the queue set up makes it hard for users to understand. It certainly confused me at first.

Using your "Add To Queue" button I can add shows to my queue. It seemed straight forward until I went into my queue at a later date to remind myself of what I had added.

In my queue it shows me a long list of shows that I've added, along with a bunch of other stuff....

When I clicked on a title I expected to go to the series page to select an episode and see a summary. I wanted to refresh my memory about what the series was about.

Instead I was directed to a video of a PV for the episode. Since I had never seen the series I thought that it was strange.
Being sent to the next episode in line can be helpful if you've already been watching the series. If you are new to a series and haven't watched it yet it is confusing.
It can be especially confusing if the show was added a long time ago and a user can't remember what the show is about or why they added it to their queue.

Under the name of the series in my queue it shows me what episode is next in line.
This is a good idea if you've been watching a series already but it is unnecessary if you are just starting a series.
Crunchyroll already has a progress bar for each episode on the series page.

Underneath the next episode in line there is sometimes a cluttered, cut off, and bulky summary. If the title linked to the series page this wouldn't be necessary.

I really like being able to use the arrow beneath the title to easily click to the next episode in a series that I'm already watching. However there is nothing to tell users of its function. No one would know what it did unless they click on it.


Suggestions: Create a queue list with just the title and an image from the series. This cuts clutter and makes it easier for the user to navigate.
Make the listed titles link to their corresponding series pages instead of the next episode in line. That will create less confusion for users that don't remember which series they are watching.

Instead of just an arrow, I suggest putting a button that says "See more episodes" or something to that effect so users know what its function is.

Postpone having the next episode pop up until your user has already at least seen the first episode.

Having a visible 'X' in the corner of the title with a drop down menu that asks if the user wants to delete the series from their queue may be more user friendly than having to click on the arrow to find it.



The goal is to minimize confusion and optimize efficiency for your users. Too much information can put people off because your site may seem hard to use. It may even prevent someone from bothering with your queue system at all.

Sorry if this post was too long. Props to those of you that read it all! I am in school for user experience design and I find this sort of thing fun to analyze. I hope you will consider the changes I've suggested!
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