Renewal Cancellation
14123 cr points
Send Message: Send PM GB Post
24 / M / Norman, Oklahoma
Offline
Posted 10/1/11
I'm trying to make it so that my premium membership does not automatically renew itself at the end of the billing cycle. How do I do this without cancelling my account?
The Wise Wizard
100935 cr points
Send Message: Send PM GB Post
56 / M / U.S.A. (mid-south)
Offline
Posted 10/1/11

Lambokid wrote:

I'm trying to make it so that my premium membership does not automatically renew itself at the end of the billing cycle. How do I do this without cancelling my account?

If you paid via PayPal, you can go into your account there and cancel the authorization for recurring billing. If you paid by credit card, you would probably have to contact someone at CR.

Kiki's Customer Support Service
Kiki 
100408 cr points
Send Message: Send PM GB Post
F / Nova Scotia
Offline
Posted 10/5/11
Per your request, I have went ahead and disabled your renewal for you. Once your membership expires on 2011-12-10, it will automatically cancel on it's own.
14123 cr points
Send Message: Send PM GB Post
24 / M / Norman, Oklahoma
Offline
Posted 10/5/11

Kippu wrote:

Per your request, I have went ahead and disabled your renewal for you. Once your membership expires on 2011-12-10, it will automatically cancel on it's own.


Thanks.
Kiki's Customer Support Service
Kiki 
100408 cr points
Send Message: Send PM GB Post
F / Nova Scotia
Offline
Posted 6/7/13
We revamped the forums. All the old site/support threads will be locked. Please use the new Help Forum Category.

~Locked
You must be logged in to post.