5 Centimetres per Second not available for "free users"
26024 cr points
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27 / M / UK
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Posted 10/23/11 , edited 10/23/11
So i've been wanting to see this for a while now, noticed it was on Crunchyroll and so i was quite pleased :D

For some reason though i'm getting this message when i try to play the video;

"This video is not available to free users anymore. Please check the availability time windows for more details."

As you can tell by the star i'm a Premium Member, not a free one so I assume it should play for me?.

Maybe i've missed something, but then again i've not been on here for a while and im only just starting to partake in the forums haha.

Thanks anyway
Ronin
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Posted 10/24/11
Messaging is a little wrong but the reason you aren't able to play it is because it was only available for a limited time.
http://www.crunchyroll.com/forumtopic-737003/watch-makoto-shinkais-works

This is stated under the video for reference but I'll privatize the videos to avoid further confusion.

Availability for premium members : Oct 15, 2011 until Oct 23, 2011
Availability for free users: Oct 15, 2011 until Oct 23, 2011


26024 cr points
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27 / M / UK
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Posted 10/24/11
Ah okay, thanks for clearing that up
Kiki's Customer Support Service
Kiki 
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Posted 6/7/13
We revamped the forums. All the old site/support threads will be locked. Please use the new Help Forum Category.

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