Im using a Mac Book
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22 / F / Canada, Mickey Mo...
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Posted 11/1/11
Do know how to help me I have tried Chrome I have tried Firefox on this website and it still won't work on a Mac Book. Please make your website compatible with Mac Books if you can, Im have problems with videos and pictures. Some no longer work... It seems to work on a moderators computer but not mine?
Kaazje 
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M
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Posted 11/1/11
CRUNCHY DONT WORK WITH MACBOOKS?
That's it, forget about the macbook i was looking at. Rather buy a shitty pc, if it means i then can watch crunchy..
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31 / M / Chichester, England
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Posted 11/1/11
I use my macbook pro to watch shows on Crunchyroll all the time and have never had an issue. Are you running on the latest version so Chrome and/or firefox?
Ronin
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30 / M / California
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Posted 11/1/11
I would suggest clearing your cache and making sure you aren't using an adblocker.
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30 / M / Japan
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Posted 11/6/11
Works perfectly fine for me. I'm using a 15" MacBook Pro, OSX 10.7.2, Safari 5. I even tried it on chrome, and it's working. Describing what you see could help. Do you actually see the player load, or is the place where it's supposed to be blank? If it's blank, check to see if you have any adblocker programs activated that may be stopping the flash-player from loading.

If it appears but it doesn't seem like it's loading anything, check your internet connection and see if there are any active upload/download streams going on.

Otherwise, try the following troubleshooting measures:

1. Update your flash player to the latest version (if you haven't, already)
2. Clear your internet cache and cookies
3. Check to see if this is affecting all videos or a specific video in particular
4. See if it is location specific - can you access the videos from a different internet connection?
5. See if it is machine specific - can you access the videos on a different computer using the same internet connection as your mac?
6. See if it is service specific - can you load flash videos from other sites besides crunchy roll?

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Posted 11/7/11
It works for me, I'm using Chrome, OSX (Firefox works too), Boxee works, and I have an adblocker, but I'm a premium member so I don't know if that has anything to do with it still working.
Kiki's Customer Support Service
Kiki 
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F / Nova Scotia
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Posted 6/7/13
We revamped the forums. All the old site/support threads will be locked. Please use the new Help Forum Category.

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