Just started my trial...still unable to watch recent episode?
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Posted 1/25/12
I'm trying to watch episode 3 of "Ano Natsu de Matteru", which was just released yesterday, and I fired up my free full-membership trial to do so.
However, it's still only giving me access to a two-minute clip, telling me to upgrade to a free trial, which makes no sense.
Previous episodes give me access to everything a member would have.

This is my first time using this site, and this issue isn't really giving me a good impression of you guys, especially since I had to input my credit card. I've already cleared my cookies and internet history and refreshed Flash player. What's the problem?
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25 / M / Australia
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Posted 1/25/12

and this issue isn't really giving me a good impression of you guys
Why did we get a bad impression when its the website that is playing up :(, i never did anything
The Wise Wizard
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Posted 1/25/12

rivencontrol wrote:

I'm trying to watch episode 3 of "Ano Natsu de Matteru", which was just released yesterday, and I fired up my free full-membership trial to do so.
However, it's still only giving me access to a two-minute clip, telling me to upgrade to a free trial, which makes no sense.
Previous episodes give me access to everything a member would have.

This is my first time using this site, and this issue isn't really giving me a good impression of you guys, especially since I had to input my credit card. I've already cleared my cookies and internet history and refreshed Flash player. What's the problem?

Ano Natsu de Matteru has a settings problem. If you look at the hover text for episode 3, you'll see it is set to require a Drama Membership (instead of an Anime Membership) by mistake.

It has nothing to do with you being on a trial, all premium anime-only members are affected until they get it fixed.

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Posted 1/25/12

TheAncientOne wrote:


rivencontrol wrote:

I'm trying to watch episode 3 of "Ano Natsu de Matteru", which was just released yesterday, and I fired up my free full-membership trial to do so.
However, it's still only giving me access to a two-minute clip, telling me to upgrade to a free trial, which makes no sense.
Previous episodes give me access to everything a member would have.

This is my first time using this site, and this issue isn't really giving me a good impression of you guys, especially since I had to input my credit card. I've already cleared my cookies and internet history and refreshed Flash player. What's the problem?

Ano Natsu de Matteru has a settings problem. If you look at the hover text for episode 3, you'll see it is set to require a Drama Membership (instead of an Anime Membership) by mistake.

It has nothing to do with you being on a trial, all premium anime-only members are affected until they get it fixed.



I just noticed that from another forum post, but thanks!
Still, for wanting us to pay for this, it's not a very good first impression...
The Wise Wizard
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Posted 1/25/12

rivencontrol wrote:
I just noticed that from another forum post, but thanks!
Still, for wanting us to pay for this, it's not a very good first impression...

I noticed BasouKazuma (Admin Moderator) shows as being online, so I sent him a PM about it.

I'm not certain if he has the necessary access to change things like that, so it may be tomorrow morning before it gets fixed.

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Posted 1/25/12 , edited 1/25/12
Hmm, how often does this happen?

This is one of the first time I've seen an anime series here on CR related to this problem
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30 / M / Salem, OR
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Posted 1/25/12
first time it has happened to me.
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47 / M / Champaign, IL
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Posted 1/25/12 , edited 1/25/12
It has never happened to me before today. They are usually on top of things.
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40 / M
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Posted 1/25/12
First time i have run into this problem as well. Hopefully will be sorted out quick enough to not have to worry about it.
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Posted 2/28/12
I just started my free trial as well. I was able to watch today's new episode of bleach, but for some reason I can't watch the new episode of Brave10, and it states that it's only available to premium members. Am I not a premium member for the duration of the free trial? Or is there some kind of limit on new episodes for people on the free trial?

As a side note, I'm using the CR app on my Ipad 2, if that makes any difference.
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27 / M
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Posted 2/28/12
Nevermind, seems to have fixed itself.
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