Video stopping much more frequently now.
Posted 2/29/12
I'd like to know from others if they seem to be experience more video freezes lately. It seems this issue now happens to me about once very 5 episodes, and it's getting extremely frustrating.

I did recently add Norton 360 to my machine, which does scans during computer idle time, but other than this, no other changes were done to my system/ISP.

Before I investigate Norton 360 further (because we all know how much of an issue this is by itself), I'd like to rule out CR's streaming service first.

Thanks for your help, community.
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Posted 2/29/12 , edited 2/29/12
I'm down to the .3mbit range for bandwidth here. When I test the connection, it's still going full speed.

It's their CDN, or something inbetween. Hulu has been having problems recently as well, particular their ad servers. Verified by other users in other areas of the country, so I expect it's the CDN's.

Edit: I'm getting through this bloody show three minutes at a time. :(

Three whole minutes from the point where it runs out of buffer room, to the point where I catch back up...
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Posted 2/29/12
This is only happening overnight. I have half the bandwidth this time of day that I do 12 hours from now, but the videos buffer just fine and play without interruption.

Your CDN is trying to get us to go to bed at a reasonable hour or something.
Posted 3/1/12

psychoakThis is only happening overnight.

Bingo!

Confirmation. That's what I needed. Time to send CR a message. What, they think everyone's up at the same time or something? ;)

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Posted 3/6/12
This is getting really annoying.
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Posted 3/8/12
Well, it's fixed again, two nights in a row now with no saturation problems. May it last longer than it did last week.
Posted 3/8/12 , edited 3/8/12
It's still happening. In the last week, only one night saw a complete play through of episodes without a stoppage incident.

I concur: IT'S GETTING ANNOYING.

Please fix it, CR.
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Posted 3/8/12

MirrorOfKagami wrote:

It's still happening. In the last week, only one night saw a complete play through of episodes without a stoppage incident.

I concur: IT'S GETTING ANNOYING.

Please fix it, CR.


Can you please do the following tests and then send the results through the Contact Us form?
It'll come into my email queue and I'll be able to help faster.

http://www.crunchyroll.com/help?topic=video#4.1
http://www.crunchyroll.com/help?topic=video#4.2

Also:

http://www.crunchyroll.com/help?topic=video#5.1

With test 5.1 can you please use cp150757.edgefcs.net
Instead of crunchy.fcod.llnwd.net
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