Premium Membership cancellation
31365 cr points
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25 / M
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Posted 3/8/12
I just cancelled my subscription due to i have to cut down costs and it's 1 or 2 weeks ago i renewed it. How come i lose 3 or 2 weeks of my subscription??? I think it is pretty lame...
Bjaker 
51785 cr points
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36 / M / San Francisco
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Posted 3/8/12

MRFREAK91 wrote:

I just cancelled my subscription due to i have to cut down costs and it's 1 or 2 weeks ago i renewed it. How come i lose 3 or 2 weeks of my subscription??? I think it is pretty lame...


The cancellation states that any remaining time will be cancelled as well.
I've just reactivated the remainder of your paid subscription though you're good to go through March 25th at which time you'll expire and not renew.
31365 cr points
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25 / M
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Posted 3/9/12
Thank you a lot! That's good service!

But i just think it's weird that if you want to cancel it so you don't forget to do it the day before the period ends and then you end up losing the whole subscription
Bjaker 
51785 cr points
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36 / M / San Francisco
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Posted 3/9/12

MRFREAK91 wrote:

Thank you a lot! That's good service!

But i just think it's weird that if you want to cancel it so you don't forget to do it the day before the period ends and then you end up losing the whole subscription


It seems a little antiquated. I'm going to see if it is a policy we can address.
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Posted 3/14/12
Sounds great
jetah 
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Posted 3/21/12
This was a heated debate a few months (maybe a year) ago. Many people were confused of this 'feature' because any other sub type system you still gain your paid time till it runs out. ie, all MMO type games you can buy 1 month and cancel the same day and still get your full month. Where-as CR will only give you the (hours/minutes) until you hit that cancel button, which shouldn't work that way.
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