Flash Player Artifacting when in Fullscreen Mode
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25 / M / Nova Scotia, Canada
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Posted 3/31/12 , edited 3/31/12
All the videos on my computer, my primary interest being in Crunchyrole, have become artifacting as if they aren't scaling to full-screen correctly anymore. A very, very noticeable loss of image quality is being observed on my part - especially during moving sequences of videos. Which is all of them.

In order to show you exactly what I mean by this, I've prepared two screenshots from my TV. They aren't in motion, but they'll more than suffice. In order to see just how bad it looks, you should drag these screenshots over onto your own TV - preferably a 720 pixel one such as what they were captured on.

This is a minimized screenshot of a video in progress which demonstrates no unusual signs of artifacting or fragmentation of image:

http://imageshack.us/f/13/noartifacting.jpg/

This is a Full-Screen version of the same moment in time, demonstrating the unusual fragmentation occuring even with the User Interface:

http://imageshack.us/f/171/artifacting.jpg/



Prior to this problem really getting fired up last night, I had no issues with any such a thing.

- I've tried uninstalling Flash completely and reinstalling the latest version to no effect.
- I've installed the latest drivers for my videocard. This also had no effect. Incidentally, my Nvidia GTX 480 is on the list of supported devices for hardware acceleration.
- I've turned hardware acceleration on and off a number of times while trying to get it to work.
- I've cleared my temporary internet files.
- I've cleared my temporary Flash files.
- I've restarted my computer after every troubleshooting step I tried.
- My high speed internet connection is supposed to be a 20MB/sec download / 2MB/sec upload speed, which I'm told kills any HD requirements. Here's a speedtest result I've taken just now:

http://www.speedtest.net/result/1867167743.png



Given that none of the applicable troubleshooting has done a lick of good, I might as well post my system specs, since that was requested if I intended to get any reliable assistance. Assuming this isn't a temporary problem with Adobe that they're going to fix soon ... :

Operating System: Windows 7 Home Premium 64 bit
Web Browser: Firefox Version 11.0
Version of Flash: Adobe Flash Version 11.2.202.228
Processor Type: Intel Core 2 Duo
Processor Speed: 3.00 GHz
Graphics Card Type: Nvidia Geforce GTX 480
Amount of Ram: 4GB
Amount of Free Space: 282GB

EDIT:

I should also add I found a very unusual workaround to the whole problem, albeit an irritating one. Just as I click to get a new video to start .. as long as I mash the fullscreen button quick enough before the video comes up, it will display no signs of the unusual artifacting once it loads. If I minimize and re-full-screen it after this occurs, however, the problem immediately returns.

I've also had stuttering issues the last little while, although at least I can live with those since they're infrequent.
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29 / M
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Posted 3/31/12 , edited 3/31/12
Same issue on my machine!

I'm in the same camp as you.

I've posted a thread already:

http://www.crunchyroll.com/forumtopic-756164/latest-flash-player-update-112-breaks-fullscreen

Hopefully this will be fixed soon!
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27 / M / Australia
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Posted 4/1/12
Im glad its not just me. I thought I was imagining things when watching stuff.
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Posted 4/1/12
Just wanted to confirm this is a problem introduced with flash player 11.2. I just uninstalled flash and reinstalled 11.1 from the archives, and fullscreen works beautifully again.

(windows 7 pro x64 btw, running firefox 11.0, amd mobility radeon hd4200 graphics)
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36 / M
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Posted 4/1/12
Just wanted to add that I've also had video issues since the 11.2 Flash update. While I haven't noticed any artifacting (though I probably sit too far away from the TV to notice it even if it is occurring) I have noticed choppiness/stuttering in the videos. Prior to 11.2 I had no playback issues at all, even 1080P videos played back perfectly smooth on my system. Immediately after updating Flash I started seeing this choppiness in the videos. It's only occasional though, the videos still play back smooth for the most part with only a few brief rough spots of choppiness, so it's not like the videos are unwatchable. Just wanted to make sure CR was aware that something is going on between Flash 11.2 and their video player.

OS: Windows 7 Home Premium 64-bit SP1
Browser: Chrome 18.0.1025.142 (at time of posting)
Flash: 11.2.202.228
CPU: Intel Core i3 2100 3.1 GHz
RAM: 4 GB
Graphics: Intel HD Graphics 2000
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24 / M
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Posted 4/7/12 , edited 4/7/12
People above try right clicking on the video. goto settings/properties . then turn off Hardware acceleration
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28 / F / California, USA
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Posted 5/21/12 , edited 5/21/12

Bjaker wrote:

Turns out Full Screen mode is affected by Flash 11.2.

We're working on this. Apologies.



I started noticing this about a month or so ago...it's very irritating considering it should look beautiful on 1080p...this problem still hasn't been fixed yet considering when customer support posted their comment on it. T_T I think I'm going to find an earlier version of flash and just not update until I hear their is a fix. It's too damned annoying.

Also...turning off hardware acceleration did nothing for me.

EDIT: Using Adobe Flash Player 10.3 fixed the problem for playing it in Opera. I don't use other browsers, but I would expect this version would also fix it for browsers like: Chrome, IE, and Firefox. Good luck!
The Wise Wizard
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56 / M / U.S.A. (mid-south)
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Posted 5/21/12

mistressjaskra wrote:
I started noticing this about a month or so ago...it's very irritating considering it should look beautiful on 1080p...this problem still hasn't been fixed yet considering when customer support posted their comment on it. T_T I think I'm going to find an earlier version of flash and just not update until I hear their is a fix. It's too damned annoying.

As odd as it might seem, turning on subtitle smoothing appeared to resolve the problem for most people. It isn't that subtitle smoothing itself fixes the problem, but rather it appears to prevent whatever goes wrong from happening.

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28 / F / California, USA
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Posted 5/21/12

TheAncientOne wrote:


mistressjaskra wrote:
I started noticing this about a month or so ago...it's very irritating considering it should look beautiful on 1080p...this problem still hasn't been fixed yet considering when customer support posted their comment on it. T_T I think I'm going to find an earlier version of flash and just not update until I hear their is a fix. It's too damned annoying.

As odd as it might seem, turning on subtitle smoothing appeared to resolve the problem for most people. It isn't that subtitle smoothing itself fixes the problem, but rather it appears to prevent whatever goes wrong from happening.



Thank you, but I also tried this and the unchecking the acceleration. =) I'll just stick with 10.3 since it works.
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