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Episodes not loading on iPhone
Vegetable Support Manager
Bjaker 
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Posted 4/17/12



Checking with the Development team on it now.
Vegetable Support Manager
Bjaker 
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Posted 4/17/12



If you want to give it a try, maybe changing your DNS will help?
http://techinch.com/2011/02/04/change-your-dns-settings-on-iphone-ipod-touch-and-ipad/
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Posted 4/17/12 , edited 4/17/12

If you want to give it a try, maybe changing your DNS will help?
http://techinch.com/2011/02/04/change-your-dns-settings-on-iphone-ipod-touch-and-ipad/


Alright, I just tried changing my DNS. I tried OpenDNS and GoogleDNS but the videos still wont load. The only difference is that instead of a window popping up and saying "Video cannot be found," it just quits out of the video player and crashes the CR app. Also, what is the difference between primary and secondary IP?
The Wise Wizard
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Posted 4/17/12

YuuTang wrote:
Also, what is the difference between primary and secondary IP?

The secondary DNS IP address is a backup. If there are problems contacting the first, your computer goes to the second.

Although it is traditional to use the two IP addresses provided by a single domain name server, there is nothing that says you have to. As an example, one could very well enter one of the numbers for Google DNS for the primary, and then one for OpenDNS as the secondary. Simply keep in mind that the primary is what your computer (or router, if you enter it there) will typically be using.

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Posted 4/18/12

Bjaker wrote:




Checking with the Development team on it now.


Bump... Any news on whether or not the problem is my account? :P

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Bjaker 
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Posted 4/18/12


Not just your account. It's a bigger issue.
No need to bump, I'm working on it and will jump back here and post info as I have it.
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Posted 4/22/12

Bjaker wrote:



Not just your account. It's a bigger issue.
No need to bump, I'm working on it and will jump back here and post info as I have it.


Not to be a pain in the ass, but it's still not working on any of my iPods and it's pretty annoying. Is it possible you could let me know what the problem is, and how soon it can be fixed?

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Bjaker 
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Posted 4/23/12


Does this happen when you try to stream by both 3G and WiFi?
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Posted 4/23/12

Bjaker wrote:



Does this happen when you try to stream by both 3G and WiFi?


The iPhone is actually no longer used as a phone haha. I just use it as an iPod and movie player, so it only uses WiFi.

Vegetable Support Manager
Bjaker 
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Posted 4/24/12


I'm going to have to downgrade one of our devices to 4.2.1 to see if we can reproduce this.
Apologies but I don't have any further information right now.
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Posted 4/29/12

Bjaker wrote:



I'm going to have to downgrade one of our devices to 4.2.1 to see if we can reproduce this.
Apologies but I don't have any further information right now.


Just checking in (been a week), any more info on the problem?

Vegetable Support Manager
Bjaker 
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Posted 4/30/12


Not yet.
We're still working on it.
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Posted 5/7/12

Bjaker wrote:



Not yet.
We're still working on it.


Alright, so, new update. HunterxHunter, the only series so far that had worked on my iPhone, no longer plays either. Tell me if I'm getting out of line by posting every week to check in, it's just that I'm getting kinda distraught over missing my animes. Apologies in advance if it is too much
Vegetable Support Manager
Bjaker 
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Posted 5/8/12


Not out of line!

We've reproduced the issue and are working to fix this. I'll see if I can't get a date of when it should be resolved.

Apologies again for the inconvenience.
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Posted 5/13/12
Weekly check in Any news!?
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