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Windows Phone
6005 cr points
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Posted 1/17/13
Neither works on my 360 nor on my WP. And when it does, it buffers every 3 seconds... then kindly asks me to exit the app or retry (x360) :angry:. I've already come to terms with the reasons why the Crunchyroll library is small, but this is driving me crazy! My luck tells me that I might be the only one with these problems but if not, please do something about it.

Arigato
Vegetable Support Manager
Bjaker 
35285 cr points
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33 / M / San Francisco
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Posted 1/17/13


Please reach out to me via the 'Contact Us' link so I can help troubleshoot!
18235 cr points
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20 / M / Windsor, Ontario
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Posted 1/25/13
I'm having a problem with the app on my Lumia 920. It was working about a week ago, but since then every time I opened up the app, it automatically closed as if it was crashing or something (like an if statement gone crazy).

Not being able to even navigate around the app for more than a few second before it closed, I uninstalled and re-installed it and I am running into the same problems, except this time the app is perfectly fine until I sign in, in which cases I get the same problems as before.

Can you help?
52753 cr points
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26 / M / San Antonio
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Posted 1/25/13

killerrin wrote:

I'm having a problem with the app on my Lumia 920. It was working about a week ago, but since then every time I opened up the app, it automatically closed as if it was crashing or something (like an if statement gone crazy).

Not being able to even navigate around the app for more than a few second before it closed, I uninstalled and re-installed it and I am running into the same problems, except this time the app is perfectly fine until I sign in, in which cases I get the same problems as before.

Can you help?


Try this first.

Go to your device list at the following link and then deactive your phone. https://www.crunchyroll.com/acct/?action=devices

Try logging in after you have done that. If it still doesn't work, contact Bjaker through the Contact Us page so he can help you troubleshoot. http://www.crunchyroll.com/help?topic=contact
18235 cr points
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20 / M / Windsor, Ontario
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Posted 1/25/13

-Chris311- wrote:


killerrin wrote:

I'm having a problem with the app on my Lumia 920. It was working about a week ago, but since then every time I opened up the app, it automatically closed as if it was crashing or something (like an if statement gone crazy).

Not being able to even navigate around the app for more than a few second before it closed, I uninstalled and re-installed it and I am running into the same problems, except this time the app is perfectly fine until I sign in, in which cases I get the same problems as before.

Can you help?


Try this first.

Go to your device list at the following link and then deactive your phone. https://www.crunchyroll.com/acct/?action=devices

Try logging in after you have done that. If it still doesn't work, contact Bjaker through the Contact Us page so he can help you troubleshoot. http://www.crunchyroll.com/help?topic=contact


Awesome, that worked. Thank you very much
7 cr points
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32 / M
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Posted 3/3/13
This app doesn't work on my Lumia 920 (got the latest update). I've also tried the "fix" -chris311- suggested, but it still crashes when I try and view most videos. This application is currently racking up 1 star review on the marketplace because it just doesn't work properly on windows phone 8.

It *DOES* run a few videos (like cobra animation: time drive), but most new videos just crash and burn... and what's so frustrating is that it's not even related to certain shows or when they were recorded. You can have 1 episode working perfectly and then you get several episodes of the same series that doesn't work at all... there's no logic to why the app crashes.



37370 cr points
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28 / M
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Posted 3/28/13
Simple suggestion that's drop-dead simple to implement as well: Add pivots to the alphabetical series list so you can jump straight to a letter (like WP's full app list).
27063 cr points
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33 / M / Staten Island, NY...
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Posted 5/14/13
Is this working with the Windows Phone 8? I am due for a new phone, my contract is up.
The Wise Wizard
72444 cr points
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53 / M / U.S.A.
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Posted 5/14/13

GodWhomIsMike wrote:

Is this working with the Windows Phone 8? I am due for a new phone, my contract is up.


From http://www.windowsphone.com/en-us/store/app/crunchyroll/8ce587a5-3277-4e1f-a120-58eb220297d1:

Works with

Windows Phone 8
Windows Phone 7.5


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