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Question about Billing Renewal

LynnTerra 54036 cr points Send Message: M / ???????? ?? ????? Offline	Permalink Reply Quote Posted 5/3/12 Today I was renewing my yearly billing as a premium member. The notice on the account stated: Next Billing date as May 3, 2012 (today). After I updated my account information, it now says the next billing date is April 28, 2013. I was just wondering why is it shorting me nearly a week on the renewal?
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Customer Support Manager Bjaker 22076 cr points Send Message: 32 / M / San Francisco Offline	Permalink Reply Quote Posted 5/3/12 Spoiler Alert! Click to show or hide LynnTerra wrote: Today I was renewing my yearly billing as a premium member. The notice on the account stated: Next Billing date as May 3, 2012 (today). After I updated my account information, it now says the next billing date is April 28, 2013. I was just wondering why is it shorting me nearly a week on the renewal? All of our subscriptions are based on 30 day periods. So the monthly, three month and yearly subscriptions are 30, 90, and 360 days respectively. Please let me know if you have additional questions!
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LynnTerra 54036 cr points Send Message: M / ???????? ?? ????? Offline	Permalink Reply Quote Posted 5/3/12 Bjaker wrote: Spoiler Alert! Click to show or hide LynnTerra wrote: Today I was renewing my yearly billing as a premium member. The notice on the account stated: Next Billing date as May 3, 2012 (today). After I updated my account information, it now says the next billing date is April 28, 2013. I was just wondering why is it shorting me nearly a week on the renewal? All of our subscriptions are based on 30 day periods. So the monthly, three month and yearly subscriptions are 30, 90, and 360 days respectively. Please let me know if you have additional questions! Ah I see, it's not actually a year (365) subscription then. >.<;
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Customer Support Manager Bjaker 22076 cr points Send Message: 32 / M / San Francisco Offline	Permalink Reply Quote Posted 5/3/12 Spoiler Alert! Click to show or hide LynnTerra wrote: Bjaker wrote: Spoiler Alert! Click to show or hide LynnTerra wrote: Today I was renewing my yearly billing as a premium member. The notice on the account stated: Next Billing date as May 3, 2012 (today). After I updated my account information, it now says the next billing date is April 28, 2013. I was just wondering why is it shorting me nearly a week on the renewal? All of our subscriptions are based on 30 day periods. So the monthly, three month and yearly subscriptions are 30, 90, and 360 days respectively. Please let me know if you have additional questions! Ah I see, it's not actually a year (365) subscription then. >.<; That's correct. I think that for billing purposes, 360 is easier to for our system to handle, but for marketing it's easier to say a year subscription rather than a 360 day subscription! Apologies for any inconvenience.
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