Taking money out without my authority
3009 cr points
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26 / M
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Posted 5/23/12
I'd like to ask why crunchyroll took money out of my account?? I did not give any authorization to grab any an I want my money back now!!

I signed up to see how this thing works and taking money out without my authority!
33248 cr points
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24 / M / UK
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Posted 5/23/12
"If you want to keep the premium membership after the free trial, simply do nothing -- your membership will automatically renew at £4.99 per month. If not, cancel online anytime. You can also upgrade to the one year plan to take advantage of the lower rate."
Posted 5/23/12 , edited 5/23/12
You're not the first to skip the terms and conditions, but I still wanna call you dumb for giving payment details and not expecting to be charged at some point.

No really, they just wanted card digits out of curiosity.
3009 cr points
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26 / M
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Posted 5/23/12
Oh do you have to cancel my member ship?? So they can't take money out cause I haven't signed up for the premium they just took out my money
3009 cr points
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26 / M
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Posted 5/23/12
Yeah but seriously I wasnt expecting them to take out that early but meh 12$ is that really 4.99 £
Posted 5/23/12
Terms of Service.

The most ignored part of any website.
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26 / M
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Posted 5/23/12
Yeah they were smart that one lol
33248 cr points
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24 / M / UK
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Posted 5/23/12
If you signed up for the 14 day trial it does say if you don't cancel they will bill you account and give you the next 30 days but! You'd probably be better off trying support forums! http://www.crunchyroll.com/forumcategory-9/helpsupportfeedback
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AHTL 
87723 cr points
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27 / Norway
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Posted 5/23/12
It's stated very clearly that you will be charged automatically. But if you wish to complaint, by all means contact support:

http://www.crunchyroll.com/help?topic=contact


I recommend reading everything before signing up for any kind of trial on the internet.
Bjaker 
51785 cr points
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36 / M / San Francisco
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Posted 5/23/12


Locking and closing as you reached out via Email as well.
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