Ugly video in full screen
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Posted 6/9/12
I generally view anime on CR with Firefox using the regular Flash player.

Since a good while back I have had a problem with full screen video appearing pixellated, including the subtitles and the control bar. The problem has persisted across several Firefox and Flash versions.
I view 720p versions of videos on a 1680x1050 display.

Here is a screenshot that shows the problem:


Currently I have Flash Player 11.2.202.235 and Firefox 12.0.


I just recalled that there is an option for hardware acceleration in the account settings, after disabling hardware acceleration the problem has gone away, so it seems it is tied to this.
I have an NVidia GeForce 9800GT with driver version 301.42, but have also seen the problem with earlier drivers.
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Posted 6/9/12 , edited 6/9/12
Try right clicking the video and enabling subtitle smoothing. I'm not sure if it'll fix your problem or not, but my streams are pixelated like that if I don't have it enabled.


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Posted 6/9/12

jiifurusu wrote:

I generally view anime on CR with Firefox using the regular Flash player.

Since a good while back I have had a problem with full screen video appearing pixellated, including the subtitles and the control bar. The problem has persisted across several Firefox and Flash versions.
I view 720p versions of videos on a 1680x1050 display.

Here is a screenshot that shows the problem:


Currently I have Flash Player 11.2.202.235 and Firefox 12.0.


I just recalled that there is an option for hardware acceleration in the account settings, after disabling hardware acceleration the problem has gone away, so it seems it is tied to this.
I have an NVidia GeForce 9800GT with driver version 301.42, but have also seen the problem with earlier drivers.



The latest version of Flash is 11.3.300.257. Updating might fix it. Updating video drivers might also be necessary if the issue is to do with hardware video decoding. You will probably want to re-enable hardware acceleration after updating.

Alternatively there is a trick I use to watch videos without much noticeable pixellation with hardware acceleration disabled: put the video in fullscreen as soon as the video player loads. Do this before the video starts auto-playing or you have to refresh the page and try again. This might not work for you though as I use a different version of Flash.
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Posted 6/9/12
Well video plays smooth enough without the hardware acceleration so I'm just keeping that off, at least for now.
I did notice the "trick" of fullscreening the player before the video has loaded, it just isn't very convenient since if I have to pause the video (e.g. for checking on a chat) I have to un-fullscreen it and then it'll be back to ugly afterwards.

Considering how long this problem has been around for me, I don't have much trust in Adobe fixing it in a newer flash version. I do wonder if it has something to do with Crunchyroll's player or if it's something intrinsic to Flash Player itself.
The Wise Wizard
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Posted 6/9/12

jiifurusu wrote:

Well video plays smooth enough without the hardware acceleration so I'm just keeping that off, at least for now.
I did notice the "trick" of fullscreening the player before the video has loaded, it just isn't very convenient since if I have to pause the video (e.g. for checking on a chat) I have to un-fullscreen it and then it'll be back to ugly afterwards.

Had you tried what llamaben suggested (turning on subtitle smoothing)?

That has been reported as working by most (but not all) people. It apparently forces on video smoothing, which is apparently the missing function. Please note you'll need to do this before the video is fullscreened. (If you right click on the full screen when you are having the issue, you'll note some of the usual functions are missing). This settings remains until changed, so there will be no need to toggle it for each video.

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Posted 6/10/12 , edited 6/10/12

olandril wrote:The latest version of Flash is 11.3.300.257. Updating might fix it.


Yeah, that takes care of it for all my browsers. Although, I had to force the update for some reason as Flash wasn't doing it on it's own like it usually does.

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Posted 6/14/12
For me, updating to 11.3.300.257 fixes the scaling problem, however, the actual playback is still acting choppier than normal. As such I am still going to use 11.1.102.63 until this compatibility problem is fixed. I tried turning on and off hardware acceleration and subtitle smoothing in 11.3 but it made no difference. I don't have to make any adjustments in 11.1 for the video to run smooth - I shouldn't have to for 11.3
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