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tjohnson4
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Posted 6/21/12
The title and description should convey the anxiety I am feeling right now as a premium member. I do not want to be confined to my laptop to watch this shite!
-Chris311- 
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Posted 6/21/12
The title doesn't help at all...


What shows or episodes are not working? Did you read the sticky at the top of the help forums? http://www.crunchyroll.com/forumtopic-677657/known-problems-with-cr-last-updated-feb-27th-2012

And if you think anime is shite, why the hell are you paying to watch it?
LynnTerra 
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Posted 6/22/12

tjohnson4 wrote:

The title and description should convey the anxiety I am feeling right now as a premium member. I do not want to be confined to my laptop to watch this shite!



You can always invest in a Roku if the laptop is to small of a screen for you.

Additionally, I don't know the exact way but I believe most laptops should be able to connect to some TVs.
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Bjaker 
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Posted 6/22/12
Spoiler Alert! Click to show or hide


So yeah, what exactly can I help with?
tjohnson4
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Posted 6/22/12
Since the description I entered when creating this thread is not even displayed I agree it does not express the issue I am having with the service. I have a roku and allot of the content does not have subtitles. This forces me to watch the content on my laptop which is a inferior experience.
-Chris311- 
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Posted 6/22/12, edited 6/22/12

tjohnson4 wrote:

Since the description I entered when creating this thread is not even displayed I agree it does not express the issue I am having with the service. I have a roku and allot of the content does not have subtitles. This forces me to watch the content on my laptop which is a inferior experience.


What episodes specifically? Are they new simulcast episodes, or older episodes that have been available for a while? Do any of the episodes that didn't have subtitles yesterday have subtitles today? Bjaker needs to know what episodes are missing subtitles so that he can fix the problem.

Did you read the sticky I posted earlier that explains why some episodes may not have subtitles on the Roku?


Roku app

1. Subtitles cut off on the sides. This is caused by Overscan but we can compensate for this.
2. Videos missing subtitles



Missing Subtitles
It takes 2 - 7 hours from when a video is posted on Crunchyroll.com for it to sync properly.
We are working to shorten this time & apologize for any inconvenience.
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