Crunchroll and Servers
17164 cr points
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24 / M
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Posted 7/2/12 , edited 7/2/12
I don't know if it's just me however I'm ALWAYS getting crappy buffer issue's with crunchyroll. I use crunchyroll on average 1-2hours Everyday. generally 3 out of 7 days a week I get shitty connection to your servers. Like I can buffer a video for 5minutes and only 1minute of the video has loaded. I own a 25MB download and 1MB upload internet connection... Now I've been a premium member for over idk 6months now? Whats the deal crunchroll? This is absurd. Feel like im being jipped of money somewhat.

Does anyone else have issues? How are the servers for for everyone else? Also I live in California, which I don't think makes a difference

I put this in general discussion because this isn't just a complaint or issue. But if a mod deems this to be moved then so be it.
Kiki's Customer Support Service
Kiki 
100408 cr points
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F / Nova Scotia
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Posted 7/2/12
Are you sharing your internet connection with another computer/device at home? I have to make sure my brother isn't playing any games that would slow down my internet connection. But even when he does, it still loads just fine on 480P and 720P, just not on 1080P.

You should contact support where they ask you to do a connection test, and can help you from there:
http://www.crunchyroll.com/help?topic=contact



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