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PlayStation 3
8010 cr points
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Posted 8/8/12
Still experiencing some problems. Some shows still skip around like crazy(Hiiro no Kakera), and some don't play at all (Lucky Star). I'm using a slim model on wireless connection. Netflix works fine, so it's not the connection speed. It is better on the whole, but the problems are still overly persistent.
20135 cr points
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65 / F
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Posted 8/8/12
This is a request to add a feature to the new crunchyroll app for the PS3, I'd like to be able to disable the sub titles, sometimes
Frough 
63042 cr points
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30 / M / Saint Louis
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Posted 8/8/12
Slim PS3 (not sure HD size)
Wireless Internet Connectivity
30meg down 4 meg up pipe
Also utilizing 1 wireless controller with one controller plugged in.
Using "ANYNET" connectivity to have TV control PS3 and Vice Versa.
Using HDMI output to Samsung 48" 1080P LED TV
Additionally have installed latest version of playstation system
I am signed into the playstation network while trying to use the crunchyroll app.
Netflix plays fine on same device without issue
Crunchyroll plays fine on Wireless N computer, Android Tablet using wireless internet, and hardwired computer.

Symptoms typically include smooth sound, but choppy video. The video will just stop and freeze with subtitles while the audio continues. Eventually, the video just picks up where the audio is. Sometimes with other players or connection issues, the video goes really fast, but shows every frame while catching up. This is NOT the case for the PS3 app. The frames between the pausing and the un-pausing are simply lost.

I tried this out on Yuri Yuri. Also, I'm seeing a slight degradation in the quality of the images, most notably the jagged edges on the subtitling that was typically smooth.
28223 cr points
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21 / M
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Posted 8/8/12
Still having some issues, but its gone from unusable to slightly annoying. Mostly just the video skips ahead a couple of seconds and then the audio catches up and the video continues smoothly. This tends to occur every 5 minutes or so. Pausing the video to let it buffer has no effect. The most major problem I've ecountered so far is that browsing past more than two videos in a series crashes the app, forcing me to reboot my PS3. To clarify, I used the square button on a show in my queue and selected "Videos". I then used R2 to skip to the most recent episode, and then moved backwards through the episodes one-by-one, with the crash occuring when I tried to move a third episode back.

My system is a 120 GB PS3 Slim on a wireless connection. My internet speed is roughly 20 Mbps down and 5 Mbps up.
35007 cr points
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Posted 8/8/12
got latest version

video choppy every 5min, where video and audio don't match.

got 20 megs down. PS3 is connected to the internet via wired ethernet cord.

Please fix it! The update did not help! I want to watch anime on my big screen TV and not via my little laptop screen!
24028 cr points
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30 / M / Derry/NH
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Posted 8/8/12
I dont have a pc and my phone browse cant run the videos so this app is all i have to watch anime on so i hope u can fix the bugs in The app
46055 cr points
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M / Glorious Nippon
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Posted 8/8/12
PS3 Fat w/ 40 Mbps WiFi

Having the same issues with video stuttering and then skipping forward to catch up to audio as well as intermittent audio cut-outs.

So far no freezing, so that's good, but I haven't seen any change at all with the stuttering issues. Pretty annoying.

Thanks for the hard work, guys, but please don't put this on the backburner. The app is far from fixed.
24138 cr points
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M / California (Nor C...
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Posted 8/8/12
I reboot my fat ps3, after each episode. Noticed if continue running the episodes continuously w/o a reboot the problem gets worse. Is there some kind of leakage or something?
38276 cr points
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25 / M / Cali
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Posted 8/8/12 , edited 8/8/12
*Sigh* I really wanted that patch to be the end of it but sadly I didn't even get to watch an episode of anything when the app crashed. I have a slim PS3 wired and the app crashed when I was browsing episodes. At first it was alphabetically, then I went into The Live Show, and since they have a lot of episodes I started scrolling quickly to get to the latest one (There don't actually seem to be any new ones, whatever happened to all those episodes at Cons and stuff?) But anyway as I was scrolling quickly, it was more than the app could bear and I got a black screen leading to a hard reset.

I know you guys are working diligently on these issues so I'll remain optimistic about the results. Thanks CR team.
55763 cr points
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26 / M / San Antonio
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Posted 8/9/12
I wonder if it is something that is part of the UI that is causing the crashes and the slow downs. Maybe CR can change the UI to a much simpler one until they can get the fancy UI with all of the eye candy worked out. That is if it is the UI straining the PS3.

I would rather have an ugly, but working app, than a pretty but non-working app.
44597 cr points
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22 / M / chiiiiiii*stares...
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Posted 8/9/12
I'm having issue with my app i can use it and sign in but it says unable to retrieve data I would like help please.
64857 cr points
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38 / M / Where the heart is
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Posted 8/9/12
PS Slim. The timeline bar randomly pops up at the top of my screen. The show froze for a second half way through a show, I'm still watching.
19017 cr points
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F
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Posted 8/9/12
I just installed the app on my PS3, and have had a couple of playback problems - not sure if they've been reported already (waaaaaay too many posts hear to read them all) and I also don't know if these are series-specific or a problem with the app, but so far here's what's happened:

1. Tried to play Glass Mask, episode 2; video didn't load and the entire system froze, had to perform a hard reset.

2. Playing White Album, episode 1: 3 or 4 times it stopped and replayed a few seconds worth of the video, then skipped ahead to where it should have been (in other words, it would suddenly replay the last 5 seconds of video, then skip ahead 100 seconds... something like that). I almost didn't notice it the first time because the replay was so fluid - no visible glitches or pauses. Kind of hard to describe. And after that first 5 minutes or so it didn't happen again.

Will keep track of any other issues I notice and post them here.
20025 cr points
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39 / M / Gardner, KS
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Posted 8/9/12 , edited 8/9/12
"PS Slim. The timeline bar randomly pops up at the top of my screen. The show froze for a second half way through a show, I'm still watching."

This is also the issue I'm noticing since the patch on my 160GB Slim, wireless connection.
19013 cr points
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Posted 8/9/12
I am on the slim console. Really enjoying the service despite the problems. If you end up getting it running up to snuff I would def consider the 19.95 anime package seeing you guys have a much better variety of anime then Netflix. Just gotta get things running correctly ^_^ But believe me, I understand the story is probably much different and not as simple on your end.
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