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PlayStation 3
18022 cr points
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31 / F / Indiana
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Posted 9/17/12
Yes I did make the adjustments but they did not help. I know you're trying to help me and I appreciate it. Androvsky, I do not use YouTube on my ps3 but I'll download it soon and get back to you. I do not use OpenDNS.
53753 cr points
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26 / M / San Antonio
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Posted 9/18/12 , edited 9/18/12

Hallowed_Death wrote:

Biggest P.o.S. app on PS3 since music unlimited. Epic fail! Constantly locks out, causes brand new PS3 to freeze, 3 beep reset, audio to video sync failures, small anime list, and no search engine. You'd think you would test this stuff rigorously before risking our PS3's to possible HDD failures from improper shutdowns.



Press and hold the power button until your hear the PS3 beep the next time it locks up and it should force it to restart WITHOUT having to force it to do a hard shutdown via the rocker switch in the back. This will prevent putting stress on the hardware.

If your HDD fails from hard shutdowns, that is not CR's fault but rather the users fault for not reading their PS3 manual


You need to remember that this app is new. There are users who do not experiences the problems as severely as others. CR is trying to figure out why some users are having a lot more problems with the app than other users. CR does test the app but they are unable to reproduce all of the problems that some users are experiencing which is why CR is asking for as many details as they can when people report a problem. Instead of bitching and complaining, be productive and explain the problems and give detailed information about your PS3, location, internet type/speed, and what you did to produce the problems so that CR can try and reproduce the problem themselves.

I am one of the lucky users. Every time I have used the app (Which has not been that much anyways, mainly for testing episodes that other people have reported as not working) it has worked for me 90% of the time. Most of the time the videos that other people are reporting as not working play back just fine for me. The app has only frozen on me a few times as well, and any issues that I have had resolve themselves by just restarting the app.
The Wise Wizard
74706 cr points
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53 / M / U.S.A.
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Posted 9/18/12

Hallowed_Death wrote:

Wow, you are an idiot. There is no such thing as a rocker switch on the slim (I did state brand new in original post), so yes, a hardware failure because of the app would be CR's fault. Try reading messages in their entirety before replying and sounding like a complete moron, kid. Leave the replies for the adults @ CR who actually know what they are talking about.

Since -Chris311- stated it shouldn't be shut down via that method, and described the recommended method that doesn't involve the rocker switch, it makes little difference that the rocker switch was eliminated on the PS3 slim. Apparently you didn't take your own advice about reading messages in their entirety before replying.

Given that one person gave a response in a good faith attempt to help, and the other person responded by calling the person an idiot and stating they sounded like a complete moron, it seems rather clear to me who is the adult here.

zbf
4039 cr points
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25 / M
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Posted 9/18/12
It's been a while since I've said anything about my situation, but just how it randomly stopped working last week, it seems to be working (mostly) now like it was before. I think I'm just going to blame this on weirdly fluctuating Internet, so fingers crossed it keeps running smoothly.
18022 cr points
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31 / F / Indiana
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Posted 9/18/12 , edited 9/18/12

zbf wrote:

It's been a while since I've said anything about my situation, but just how it randomly stopped working last week, it seems to be working (mostly) now like it was before. I think I'm just going to blame this on weirdly fluctuating Internet, so fingers crossed it keeps running smoothly.


When I woke up this morning and saw your post I decided to try the CR ps3 app on a leap of faith....
Nine hours ago nothing would play or work. As of right now I'm watching SAO.(I'd tried it yesterday.) I don't know what changed. But my internet signal strength is still the same. I made the adjustments yesterday when it was suggested and it didn't work. Now suddenly it does. I'm not going to complain. Its back. But honestly nothing changed on my end. I hope it stays working. I appreciate everyone's help. I'll continue to try more videos later today and report if they work or don't work.
22057 cr points
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38 / M
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Posted 9/18/12

Hallowed_Death wrote:

Get your eyes checked, his implication that I was using an older fat PS3 versus the one I am actually using DOES actually make a huge difference. You cannot hard shutdown a slim like you can a fat, it doesn't exist. So since it doesn't exist and the program is causing a hard system reset, it can cause damage to the HDD. Your ignorance to the core issue is blinding and your comment is irrelevant. In your case, I guess wisdom doesn't come with age. Stick to what you DO know and save us all from your B.S. rhetoric. Oh, and I am sure it makes you feel better about your shortcomings acting like a dad in here, but Chris can stick up for himself, he doesn't need your help sir.


There's not any real difference between hitting the rocker switch in back on a fat and just yanking the power cord on a slim, which is why Chris suggested a better way. Read Chris's post again, he's talking about holding down the power button in front of the system, something all PS3s have.
The Wise Wizard
74706 cr points
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53 / M / U.S.A.
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Posted 9/18/12

Hallowed_Death wrote:

Get your eyes checked, his implication that I was using an older fat PS3 versus the one I am actually using DOES actually make a huge difference. You cannot hard shutdown a slim like you can a fat, it doesn't exist. So since it doesn't exist and the program is causing a hard system reset, it can cause damage to the HDD. Your ignorance to the core issue is blinding and your comment is irrelevant. In your case, I guess wisdom doesn't come with age. Stick to what you DO know and save us all from your B.S. rhetoric. Oh, and I am sure it makes you feel better about your shortcomings acting like a dad in here, but Chris can stick up for himself, he doesn't need your help sir.

Again, you failed to read his original message. He specifically advised against using the rocker switch, which is why it is irrelevant that it doesn't exist on the PS3. As has been pointed out before this reply, you can indeed perform a hard shutdown on the PS3, simply by unplugging it.

I was "sticking up" for Chris because I know him to be a helpful and reasonable person while you sir are behaving like the juvenile you accused him of being.

If you don't like others replying to your messages you post in a open forum, then I suggest you try sending a PM.

jree78 
57796 cr points
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36 / M / Houston, TX
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Posted 9/18/12

Hallowed_Death wrote:

I am well aware of what he suggested, but what you fail to understand is the system's hard reset is being caused by the app, so the power button trick is irrelevant.


The Slim just has a power button and an eject button right, whenever I got a black screen I would push the power button on the PS3 and hold it down until it flashes then it turns off by itself when I turn it on again it doesn't have the recovery screen and when I go to the CR app it works perfectly fine. Crunchyroll works perfectly fine for me, when it starts getting slow though that's when I quit it and go back in.
3093 cr points
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37 / M / orlando, FL.
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Posted 9/18/12
me personally i have yet to have any app on ps3 cause my system do a hard reset with out me forcing it now on cr the only thing in reset it does on me is where it will lock up in black screen for show mode. in this method i have to do the button reset or cr on allmost every 3rd episode it closes out and i have to restart this does not include any other problems that been stated b4

P.S Hallowed_death

im sorry but you wont win this one i may not have a slim but my buddy does and the button reset does work
Otter Modder
30578 cr points
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21 / M / Florida
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Posted 9/18/12

In the event of Hard Shutdowns, if they are indeed occurring, there is not likely to be any file corruption. Even if some files are corrupted, the PS3 does have the ability to detect corrupted data and attempt to fix it automatically with high rates of success. In the, what I believe to be, extremely unlikely event that the HDD is corrupted beyond the ability for the automatic repairs to fix it, there is still the last resort option of reformatting though safe mode. In that event, all you would lose would be your save data which you can easily back up now if you would like. Like I said though, I do not think that even a hard shutdown caused by this app would ever cause any file corruption as that occurs when data is being written to the disk, and in this case, not much, if any, is. So the question of using a sometimes existent rocker switch, or the normal 'soft' power button doesn't really matter.
[The app is still very new and I am sure they are working on fixing the bugs as fast as they can. I can speak from experience that no amount of testing will ever find all of the bugs in an application. If you are still worried about your data you could either back it up on a flash drive, or you could simply discontinue using the app until they release an update. I assure you that the people here are only trying to help.
53753 cr points
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26 / M / San Antonio
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Posted 9/18/12

beardfist wrote:


In the event of Hard Shutdowns, if they are indeed occurring, there is not likely to be any file corruption. Even if some files are corrupted, the PS3 does have the ability to detect corrupted data and attempt to fix it automatically with high rates of success. In the, what I believe to be, extremely unlikely event that the HDD is corrupted beyond the ability for the automatic repairs to fix it, there is still the last resort option of reformatting though safe mode. In that event, all you would lose would be your save data which you can easily back up now if you would like. Like I said though, I do not think that even a hard shutdown caused by this app would ever cause any file corruption as that occurs when data is being written to the disk, and in this case, not much, if any, is. So the question of using a sometimes existent rocker switch, or the normal 'soft' power button doesn't really matter.
[The app is still very new and I am sure they are working on fixing the bugs as fast as they can. I can speak from experience that no amount of testing will ever find all of the bugs in an application. If you are still worried about your data you could either back it up on a flash drive, or you could simply discontinue using the app until they release an update. I assure you that the people here are only trying to help.


Even if it causes file corruption, it will only be at the software level which can be repaired, but as for actual physical damage of the HDD due to an improper shut down by pressing and holding the power button, it just won't happen. I think Hallowed_Death was concerned about the app causing physical damage to the hard drive and I explained that using the method of pressing and holding the power button will prevent unnecessary stress on the hardware inside that would cause physical damage. Flipping the rocker switch or pulling the plug can cause physical HDD damage, especially if the HDD is in the middle of a read/write. It also puts stress on other components of the PS3.


Think of it this way. Pressing and holding the power button is like using CTRL-ALT-DELETE to shut down your Windows PC through the task manager when you have a program or game lock up on you. It forces all running tasks to end and then shuts down the system.

2011 cr points
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36 / M
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Posted 9/18/12 , edited 9/18/12
I am not trying to win anything, this isn't an argument or debate. I am simply stating that the program is causing a hard shutdown. Since the plethora of people responding do not understand the exact occurrence, I will explain in detail. Yes, we all know there are 2 soft shutdown modes for the PS3, either by pressing once on the power button or holding it. While this is useful on a normal freeze or blank screen issue, you have absolutely no chance to attempt this with the shutdown I am experiencing. I have taken into consideration that 2 other possible outcomes are also likely, and I am in the middle of testing for both. The program loads the anime, and in a fraction of a second, resets itself, or sometimes just shuts off completely. This can be damaging to HDDs as at this time they are still spinning and in r/r when this occurs. At no point is there time to perform a soft shutdown. The two possibilities I mentioned before that I am looking into are existing HDD errors by doing a sector scan, or I just got a lemon Ps3. So while all information posted prior is knowledgeable for others who experience an issue where they can prevent a hard shutdown, it just isn't the case here as I have stated from the get go.
53753 cr points
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26 / M / San Antonio
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Posted 9/19/12 , edited 9/19/12

Hallowed_Death wrote:

I am not trying to win anything, this isn't an argument or debate. I am simply stating that the program is causing a hard shutdown. Since the plethora of people responding do not understand the exact occurrence, I will explain in detail. Yes, we all know there are 2 soft shutdown modes for the PS3, either by pressing once on the power button or holding it. While this is useful on a normal freeze or blank screen issue, you have absolutely no chance to attempt this with the shutdown I am experiencing. I have taken into consideration that 2 other possible outcomes are also likely, and I am in the middle of testing for both. The program loads the anime, and in a fraction of a second, resets itself, or sometimes just shuts off completely. This can be damaging to HDDs as at this time they are still spinning and in r/r when this occurs. At no point is there time to perform a soft shutdown. The two possibilities I mentioned before that I am looking into are existing HDD errors by doing a sector scan, or I just got a lemon Ps3. So while all information posted prior is knowledgeable for others who experience an issue where they can prevent a hard shutdown, it just isn't the case here as I have stated from the get go.



The way you explain it makes your problem more clear now. Does your PS3 completely lose power when it shuts down by itself? (is the red stand-by light still on?)

I have also had my PS3 restart automatically when starting the CR app, but you shouldn't be concerned with that causing physical damage. It is a forced restarted, but it is not a hard restart (power isn't abruptly cut). The PS3 does the same thing as when you press and hold the power button, but it decides to do it on its own instead of waiting for the operator. Certain events can trigger this (I have had it happen in other apps and games). Since power is never cut it should not pose physical damage to the hardware but it can still cause file corruptions (at the software level) if the HDD was in the middle of a read/write operation.

The actual losing power and shutting off however is a problem I have not experienced and I do not think anyone else on the forums has mentioned happening to their systems either when running the CR app. It sounds like there may be something else going on with your system. Check if your power cable is loose, my first gen Xbox had a similar problem where the power cable was loose and would lose connection every now and then. Microsoft eventually did a recall as it was found that the power cables were being slightly melted where it connected to the back of the xbox.

Googling "PS3 turning off" brings up a lot of search results of people having the same problem as you, but it seems to happen randomly and there is no connection to a certain game or app. The majority consensus is that the shutting off is caused by a malfunctioning fan causing the system to overheat. Can you hear the fan in your PS3? Can you feel a lot of hot air blowing out of the vents?
17014 cr points
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25 / M
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Posted 9/19/12
When ever I go into an episode list for a show, my screen just goes black and I have to shut it down. I don't have to force shut down, but when I press the power button it takes a few seconds then makes a triple beep before going off. A pain in the butt when trying to watchThe Melancholy of Haruhi Suzumiya and it's seemingly random episode order. lol (Added to that frustration, I've started watching with the iPad app and since that update, I can't let my iPad go to sleep anymore when it's going to the apple TV, but that's another topic)

As for the mature content thing, mine would show the show I was watching (Nakaimo) in my queue but just go black when trying to watch it(PS3 and all the other apps), but when I went to the site and changed the mature content filter it worked just fine.

Mine is a slim 120GB, going over wireless (not sure of the speeds, but streaming is usually fine and lag free)
Anyways, just adding my stuff to the pile, loving the service so far.
20213 cr points
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20 / M
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Posted 9/19/12
Mine recently started freezing up after each episode. It would go to the grey background of CR and just stay there. I cannot access the menu thing for quitting the app whatsoever. It used to work perfectly for me until this issue came about. Now the app is not useable anymore as it seems to freeze even when I'm just adding new anime to my queue. I deleted and tried to redownload the app but it still has these issues. I hope it gets fixed soon.
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